MAI COMPANY CONFIDENTIAL FIELD INFORMATION BULLETIN SERVICE GROUP(S): MICRO,MINI MFG: WYSE NACS TYPE(S): 4111 MFG. MODEL(S): WYSEat CATEGORY: CPU DESC: MAI 1500, MAI 1800 *** TABLE OF CONTENTS AS OF 08/29/95 *** FIB 00001.General Information - MAI 1500 and MAI 1800.................01/25/95 FIB 00002.Instructions for Adding 360KB Floppy........................10/08/86 FIB 00003.Main PCB and Power Supply Incompatibility...................11/13/86 FIB 00004.BOSS Installation Guide M5188 - corrections.................02/26/87 FIB 00005.BOSS will not load, MS-DOS will - firmware must be Rev -07..04/08/87 FIB 00006.Mnemonic correction for Line Feed on attached printers......04/22/87 FIB 00007.Audible error code interpretation chart.....................04/22/87 FIB 00008.Detailed installation and PCBA setup information............05/04/87 FIB 00009.MAI 1800 switch and jumper settings for unique controllers..06/11/87 FIB 00010.Multiport board and options.................................06/25/87 FIB 00011.Two 1.2MB Floppy drives is not supported....................08/11/87 FIB 00012.New color monitor for the DS-500, MAI 1500 and MAI 1800.....08/20/87 FIB 00013.Hard Disk Drive Types for Setup program.....................02/13/89 FIB 00014.1800 System requires disk drives with less than 70 defects..11/04/87 FIB 00015.MAI 1500/1800 ROM BIOS Error Codes..........................11/20/87 FIB 00016.1800 System - terminal hang when opening R0 and LP [ WPS 40712/29/87 FIB 00017.MAI 1500 hang problems (system console input related) [ WPS 12/29/87 FIB 00018.MAI 1800 & 7.2N Warnings, Problems and Helpful Hints [ WPSF 03/28/88 FIB 00019.System crashes due to unsupported parallel printers [ WPS 404/15/88 FIB 00020.Optical Mouse on 1500 fails to be recognized [ WPS 452 ]...06/02/88 FIB 00021.Setting up Color Graphics Adapter BD........................06/30/88 FIB 00022.Hard Disk Initialization and O.S. Installation Guidelines...09/02/88 FIB 00023.System 1800 SSN Installation Instructions...................01/25/95 FIB 00024.1800 System Hardware Set-ups................................09/02/88 FIB 00025.Initializing Problems on 1500 Systems with 140mb Maxtor Driv09/19/88 FIB 00026.Cables used with the 8-way controller (ITC controller)......09/29/88 FIB 00027.Err 103 while Formatting Diskettes with BOSS - 1500 [ WPSF 412/20/88 FIB 00028.1800 System Crashes/Hangs/Parity Errs [ WPSF 491 ]..........12/20/88 FIB 00029.1800 System Crashes due to Defective Keyring [ WPSF 408-4 ]12/20/88 FIB 00030.SuperSoft Diag. Version 2.7.06, Problems & Cautions [ WPSF 512/28/88 FIB 00031.1500/1800 Will not load or some hardware inoperative........01/30/89 FIB 00032.MAI 1800 'msave' SAVE/RESTORE warning [ WPSF 494-3 ].......02/08/89 FIB 00033.Installation info for MT-4406 [ WPSF 508 ]..................02/08/89 FIB 00034.40MB 3.5 inch Hard Disk Info & ROM BIOS Upgrade for Maxtor 802/27/89 FIB 00035.Tandberg Tape Drive problems on the MAI 1500................03/21/89 FIB 00036.UPGRADEING A 85MB MAXTOR FROM 58 TO 71MB WITH NEW ROM BIOS..05/09/89 FIB 00037.Crash Codes for 1800 systems................................05/22/89 FIB 00038.New Disk Controller P/N 400632-003/WD-1003V-MM2 [ WFSF 556 10/27/89 FIB 00039.Service Diagnostics Package Available [ WPSF 601 ].........07/06/90 FIB 00040.Crash Codes for all BOSS/IX Systems are in SPx Handbook.....02/10/90 FIB 00041.Installing a 2ND Hard Disk on a 1500 [ WPSF 595 ]..........02/22/90 FIB 00042.ERROR -1 AND 49.............................................06/12/92 FIB 00043.Crash codes 50 & 52 on 1800 system with two Maxtor XT1085 dr08/17/95 CPU-WYSE-WYSEat-------------------------------------Table Of Contents Pg01 of 01 FIB 00001 01/25/95 *** General Information - MAI 1500 and MAI 1800 *** ******************************** MAI 1500 SECTION ***************************** The MAI 1500 is a Wyse manufactured PC that is hardware and software compatible with the IBM PC/AT. The base unit comes with the following standard features: Intel 80286 processor (dual speed 6/8 MHZ) 640K RAM 20MB Hard Disk 1.2MB high density Floppy Disk Drive (Panasonic Floppy Disk Drive) IBM PC/AT-style keyboard Asynchronous communications port Centronics-type parallel port LED Status indicator panel Complete set of user manuals This is a multi-user system running on BOSS/DOS, which will support three users (two optional serial terminals and one task on the system monitor). Business Basic Level 6 is released for the 1500 and will run concurrently with MS/DOS. *** Sorbus Machine Types and Feature Numbers *** Sorbus types Basic Four Model MAI 1500 - 4115,9115 4111 Monochrome monitor - 4328,9328 4110A Color monitor - 4329,9329 4110B 4332,9332 *** Available Documentation *** MAI 1500 Service Manual......... M8105A Correction to manual M8105A: Page 2-54, figure 2-56, "Voltage Selection Switch" Page 2-7, figure 2-7, "Voltage Select Switch Location" The figures are the same in the manual and are in error. The voltage labels are reversed in the illustration. The setting of this switch incorrectly will result in burned out power supplies. Please change the figures listed above to reflect the change. An error exists also in the following manual: M8109: page 2-10 (figure 2-7) "Voltage Select Switch Location;" and page 4-2 (figure 4-2) "Voltage Selection Switch." The figures are the same on each page and both are in error. They should be corrected as illustrated on page one. NOTE: Failure to correct these illustrations will result in burned out power supplies if directions are followed as currently given in this manual. CPU-WYSE-WYSEat-------------------------------------FIB001 Pg001 Business Basic/PC.................... M6261 MAI 1500 BOSS Installation Guide..... M5101 MAI 1500 User Guide.................. M6264 MAI 1500 Hardware Installation Guide. M8109 *** Available Training *** Consult the Sorbus Education Class Schedule for formal classes. *** Special Tools *** *** Special Administrative Procedures *** None Required. **************************** MAI 1800 SECTION ********************************* *** General Information - MAI 1800 *** The MAI 1800 system is an IBM PC-AT compatible computer manufactured by Wyse Technology. The hardware is basically the same as the MAI 1500 system with the addition of a 1MB Memory board, an 8-way board, and an optional communications board. The Operating system BOSS/IX is what makes the 1800 different from the 1500. BOSS/IX, the Operating System used on the 2000/3000, will allow the MAI 1800 to function in multi user mode. MS-DOS operating system may also be utilized to run software packages available for the IBM-compatible type systems. The base unit uses the following assemblies: Minimum Maximum o 10MHz CPU board with 640K memory 1 1 o 1MB Memory board 1 2 o Hard Disk drive: 31MB or 58MB or 115MB 1 2* o 1.2MB Floppy drive 1 2* o Graphic Display Adapter 1 1 o Serial/Parallel Port board 1 1 o 60MB streamer tape drive with Everex Controller 0 1 o 8-Way Controller from Wyse 0 2 o Synchronous Communication Controller from AST 0 1 o 360KB Floppy drive 0 1* * The maximum number of disk units of all types in any combination is 3. Peripherals used with the MAI 1800: o Monitors: Monochrome monitor, Color Monitor o Terminals: DT-4310, DT-4312, DT-4313 o Parallel printers: PT-4217/4218, PT-4214 o Serial Printers: PT-4217/4218, PT-4215, PT-4216, PT-4214, PT-4213, PT-4211, PT-4210 New hardware used on the MAI 1800: CPU-WYSE-WYSEat-------------------------------------FIB001 Pg002 o 1MB Memory Board (Wyse) o 8-way Intelligent controller (Wyse) o Synchronous Communications Controller board (AST) o 10 MHz CPU board o Hard/Floppy Disk Controller (WD 1003) o Maxtor 71MB with 70 defects or less. o Maxtor 115MB with 70 defects or less. o Security Device consists of Security Plug Adapter and Security Plug (Key) connected to the parallel port. There is a security device connected to the parallel printer port. This device will allow the BOSS/IX Operating System to be loaded and run on the system. Without the security device in place the BOSS/IX will not load and run. The security device Key contains an NVRAM with the system serial number, this number should match the serial number on the BOSS/IX configuration record. The Key is plugged into the Security Plug Adapter which is installed between the printer port and the printer. Hard Disk Drives used with the MAI 1800: o 31MB Hard Disk Drive formatted (Rodime 53MB unformatted). o 58MB Hard Disk Drive formatted (Maxtor 85MB unformatted). o 115MB Hard Disk drive formatted (Maxtor 140MB unformatted). NOTE: The maximum number of defects per drive allowed by the software is 70. This has required the assignment of new part numbers to the Maxtor drives. Consult the Spare Parts Matrix. The Synchronous Communications Controller (SCC) is designed for full compatibi- lity with the PC-AT bus structure. The SCC board uses an 80186 microprocessor. . The SCC board is manufactured by AST Research under the name "ICC-186 Intelli- gent Communications Controller. The MAI 1800 uses a faster CPU board running at 10MHZ on high speed. Low speed is 6MHZ to maintain compatibility with IBM PC-AT. *** NACS MACHINE TYPES AND FEATURE NUMBERS *** Sorbus MBF Model & Description Wyse Model & Description ------ --------- ------------------- ---------- ----------- 4118 4118 MAI 1800 Computer. 2000 Wyse 286 Computer 4115 4111 MAI 1500 Computer. 2000 Wyse 286 Computer *** SOFTWARE INFORMATION *** Operating systems used: BOSS/IX Level 7.2N MS-DOS Level 3.1 Configuration record is required with BOSS/IX Operating System *** AVAILABLE DOCUMENTATION *** M8112 MAI 1800 Service Manual M6224A BOSS (7.2) Technical Reference Manual - Used for OS installation M6203 MAI 1800 User Guide M6210A BOSS/IX User Guide *** AVAILABLE TRAINING *** *** SPECIAL TOOLS *** CPU-WYSE-WYSEat-------------------------------------FIB001 Pg003 Loopback Connector to run diagnostics on the SCC board ......... MM503110 SSN Diskette to write system serial no. on the security plug.... Special Request To obtain a copy of the SSN diskette for formally trained personnel, contact Software Distribution. *** SPECIAL ADMINISTRATIVE PROCEDURES *** None required. *** SPARE PARTS INFORMATION *** *** This List contains all the parts used on the MAI 1800 plus the MAI 1500 parts affected by the release of the 1800. MAI MAI MANUF. NO. MBF NO. ICN NO. DESCRIPTION 1500 1800 541000-01 400628-507 MM501100 BATTERY ASM, 6V LITH 1 1 940192-01 400628-522 MM501026 CABLE, BUS, HARD DISKS 1 1 940190-01 400602-202 MM501140 CABLE, KEYBOARD (AT) 1 1 940236-01 400628-521 MM501025 CABLE, RADIAL H.D. "C" 1 1 940237-01 400628-511 MM501020 CABLE, RADIAL H.D. "D" 1 1 916031-001 MM502025 CABLE,STREAMER,EXTERNL 1 1 916125-001 MM503090 CABLE,STREAMER,INTERNL 1 1 750012-01 400628-501 MM501010 DISK, 1.2MB FLPY, PANA 1 1 750013-01 400628-509 MM501005 DISK, 360K FLOPPY PANA 1 1 XT1085 400575-009 MM503040 DISK, MAXT XT1085 <70DF 1 1 XT1140 400575-010 MM503050 DISK, MAXT XT1140 <70DF 1 1 XT1085 400575-007 MM534070 DISK, MAXTOR XT1085 1 0 XT1140 400575-005 MM534040 DISK, MAXTOR XT1140 1 0 RO203E 400413-003 MM534055 DISK, RODIME RO203 1 1 250230-06 400628-526 MM500532 IC, KEYBOARD SCANNER, 12F 1 1 250222-14 MM500527 IC, ROM BIOS 10MHZ, 4D 0 1 250223-14 MM500528 IC, ROM BIOS 10MHZ, 7D 0 1 250222-07 MM500500 IC, ROM BIOS 8MHZ, 4D 1 0 250223-07 MM500501 IC, ROM BIOS 8MHZ, 7D 1 0 916145-001 MM503110 LOOPBACK CONNECTOR (SCC) TDC3319 400683-002 MM650002 MTCS, 60MB TANDBERG 1 1 840355-02 400628-516 MM501066 OSC, TURBO CAN (10MHZ) 0 1 840355-01 400628-515 MM501065 OSC, TURBO CAN (8MHZ) 1 0 990078-02 400628-504 MM501030 PCBA, 1500 CPU 8MHZ 1 0 990078-04 400628-519 MM503025 PCBA, 1800 CPU 10MHZ 1 1 990077-01 400670-001 MM503005 PCBA, 1MB MEMORY(WYSE) 0 1 990163-01 400687-001 MM503010 PCBA, 8-WAY (WYSE) 0 1 770007-02 400632-002 MM503020 PCBA, DISK CNTRL, 1800 1 1 770007-01 400632-001 MM501040 PCBA, DISK CONTRL 1500 1 0 990088-01 400602-501 MM500040 PCBA, KEYBOARD ASM(AT) 1 1 000107-01 400630-001 MM501070 PCBA, MONO/COLOR GRAPH 1 1 500324-001 400694-001 MM503015 PCBA, SCC CONTRL (AST) 0 1 990085-01 400631-001 MM501050 PCBA, SERIAL/PARALLEL 1 1 EV-811-B 400655-002 MM502020 PCBA,STREAMER EVEREX 1 1 840268-01 400628-503 MM501060 POWER SUPPLY 1500/1800 1 1 DALLAS1255 400668-002 MM503100 SECURITY PLUG ADAPTER 0 1 DALLAS1204 400668-001 MM503105 SECURITY PLUG KEY 0 1 840269-01 400628-508 MM501120 SPEAKER ASM, 1500/1800 1 1 ORIGINATOR OF MAI 1500: N. Jones ORIGINATOR OF MAI 1800: J. van Oordt CPU-WYSE-WYSEat-------------------------------------FIB001 Pg004 ORIGINATOR: N.Jones/J.van Oordt CPU-WYSE-WYSEat-------------------------------------FIB001 Pg005 FIB 00002 10/08/86 *** Instructions for Adding 360KB Floppy *** The 360KB floppy drive (P/N 400628-509; VENDOR MODEL JU-455-5) add-on to the 1500 comes configured in the non AT-compatible mode. In order for the drive to function correctly the jumper labeled 'RY' needs to be removed. This jumper is on the main PCBA in the floppy and is located near pin 34 of the I/O connector. The removal of this jumper is not covered in the 1500 Service Manual. Remember to remove the terminator resistor (on an IC socket located near the I/O connector) when installing this drive as a second drive. Also, the drive select jumper should be installed on 2 of the DS jumper block (located near pin 2 of the I/O connector). All other jumpers should remain as shipped from the factory. ORIGINATOR: T. Sears CPU-WYSE-WYSEat-------------------------------------FIB002 Pg001 FIB 00003 11/13/86 *** Main PCB and Power Supply Incompatibility *** An incompatibility exists with some MAI 1500 spares. At revision 7 of the main PCBA the crystal oscillator was removed in order to pass class B FCC certification. It was moved into the "turbo can" module attached to the power supply. This means that the old power supply (without crystal) will not work with a new main PCBA (without crystal). A new power supply will work with either an old or new PCBA. Two areas of concern should be noted due to this problem: 1) If the main PCBA fails, a new power supply may be required. 2) There is no way to identify an old or new supply without physically inspecting the unit. A new power supply can be identified by a metal module with a cable, that is attached to the outside of the power supply chassis. 3) It is possible to up-date an old power supply to a new power supply by adding the turbo box to the power supply, however some machine work is necessary. 4) An old style main PCBA may be substituted for the old style, do not connect the cable mentioned in step 2) above. Part numbers: MM501030 Main PCBA (990078) MBF P/N 400628-504 MM501060 Power Supply (840268) MBF P/N 400628-503 ORIGINATOR: T. Sears CPU-WYSE-WYSEat-------------------------------------FIB003 Pg001 FIB 00004 02/26/87 *** BOSS Installation Guide M5188 - corrections *** Turning A.C. Power off and on as recommended on page 1-6 of manual M5101A with the disk drive enabled, is never a recommended procedure. It is for that reason this manual change is implemented via this Field Bulletin. Please correct this page to read in part: 1. If a diskette other than the one you wished to boot is in the drive, remove it. To load a diskette to be booted, hold it with the label facing up and toward you, and insert it into the diskette drive. (If two drives are available use Drive "A", the top drive.) DO NOT TURN THE LOCKING LEVER DOWN. NOTE When a diskette is in drive A with the locking lever in the locked position, the system boots from the diskette, otherwise the system attempts to boot from the hard disk. The system never boots from a diskette in drive "B". 2. Turn off the A.C. power switch, wait a couple of seconds then turn the switch back on. YOU NOW HAVE FIVE SECONDS TO TURN THE LOCKING LEVER OF DISK DRIVE "A" DOWN. The computer will now boot from the diskette drive "A". ORIGINATOR: P. KOEHLER CPU-WYSE-WYSEat-------------------------------------FIB004 Pg001 FIB 00005 04/08/87 *** BOSS will not load, MS-DOS will - firmware must be Rev -07 *** SYMPTOM: After changing the main logic PCBA in the DS-1500, MS-DOS and all dianostics work with no errors, but BOSS cannot be loaded from diskette or from hard disk. CAUSE: Some spare main logic PCBAs have incorrect level PROMs. The only PROMs to be used on the MAI 1500 CPU board (at this time) are Level -07. PROBLEM DETERMINATION: Check the revision level of the PROM set on the CPU logic PCBA, MM501030, as follows: Location Vendor P/N Sorbus P/N -------- ---------- ---------- 4D 250222-07 MM500500 7D 250223-07 MM500501 FIX: If the last digit of the PROM part numbers is 6 instead of 7, order the level 7 PROMs as shown above, or if available exchange the PROMs with those on the defective PCB just removed. The same PROM sets are used in both the new and the old style PCBAs and can, therefore, be transferred from one style to the other. ORIGINATOR: J. VAN OORDT CPU-WYSE-WYSEat-------------------------------------FIB005 Pg001 FIB 00006 04/22/87 *** Mnemonic correction for Line Feed on attached printers *** Please be advised the coding for your printer "LF" mnemonic may be in error. You must insure that the coding is "0A0D" in order for the printer to react as expected. This code will cause the printer to perform a line feed and a carriage return. If any of the mnemonic tables get reset to their default values, you will need to reenter the mnemonics from these tables. Mnemonic Table Changes 4213 4216 'SI' - ERROR 'NL' - $0A0D$ 'SO' - ERROR 'VT' - ERROR '6L' - $1B1E09$ '8L' - $1B1E07$ 4214 '10' - $1B1F0D$ '12' - $1B1F0B$ 'NL' - $0A0D$ '16' - $1B1F09$ 4215 4217/4218 'NL' - $0A0D$ 'CF' - ERROR 'SP' - $1B6A08$ 'EP' - $0E$ 'SS' - $1B4A08$ 'LF' - $0A0D$ 'VT' - ERROR 'SB' - IGNORE '6L' - $1B1E09$ 'SF' - IGNORE '8L' - $1B1E07$ 'TI' - ERROR '10' - $1B23101B1F0D$ '8L' - $1B30$ '12' - $1B23111B1F0B$ '16' - $1B23251B1F09$ ORIGINATOR: P. KOEHLER CPU-WYSE-WYSEat-------------------------------------FIB006 Pg001 FIB 00007 04/22/87 *** Audible error code interpretation chart *** During the power-up sequence, the MAI 1500 performs a series of Power On Tests. These tests will output groups of audible beeps which will vary in repetition rate somewhat similar to the Morse Code. These codes will be audible in sequences of three groups of beeps and will vary according to the error discovered. To distinguish these beeps (as in the first code entry), you must listen carefully to distinguish whether you are listening to five beeps, or two groups of single and one group of three beeps. The group beep codes and their meanings are listed below: Beep Code Meaning 1-1-3 CMOS (18M) Write/Read 1-1-4 BIOS ROM Checksum 1-2-1 Programmable Interval Timer (PIT) 1-2-2 DMA Initialization 1-2-3 DMA Page Register Write/Read 1-3-1 RAM Refresh Verification 1-3-3 1st 64K RAM Chip/Multibit Dataline 1-3-4 1st 64K RAM Odd/Even Logic 1-4-1 1st 64K RAM Address Lines (Lower 16 Bits) 1-4-2 1st 64K RAM Parity 2-1-1 1st 64K RAM Data Bit 0 2-1-2 1st 64K RAM Data Bit 1 2-1-3 1st 64K RAM Data Bit 2 2-1-4 1st 64K RAM Data Bit 3 2-2-1 1st 64K RAM Data Bit 4 2-2-2 1st 64K RAM Data Bit 5 2-2-3 1st 64K RAM Data Bit 6 2-2-4 1st 64K RAM Data Bit 7 2-3-1 1st 64K RAM Data Bit 8 2-3-2 1st 64K RAM Data Bit 9 2-3-3 1st 64K RAM Data Bit A 2-3-4 1st 64K RAM Data Bit B 2-4-1 1st 64K RAM Data Bit C 2-4-2 1st 64K RAM Data Bit D 2-4-3 1st 64K RAM Data Bit E 2-4-4 1st 64K RAM Data Bit F 3-1-1 Slave DMA Register 3-1-2 Master DAM Register 3-1-3 Master Interrupt Mask Register 3-1-4 Slave Interrupt Mask Register 3-2-4 Keyboard Controller 3-3-4 Screen Memory 3-4-1 Screen Initialization or Interrupt Hardware 3-4-2 Screen Retrace Test or Video ROM Search ORIGINATOR: P. KOEHLER CPU-WYSE-WYSEat-------------------------------------FIB007 Pg001 FIB 00008 05/04/87 *** Detailed installation and PCBA setup information *** See DS-5XX/15XX BBIV O.S. & UTILITIES F.I.B. #8 or the WPS Software Bulletin #147 hardcopy for these details. ORIGINATOR: H. Mitchell CPU-WYSE-WYSEat-------------------------------------FIB008 Pg001 FIB 00009 06/11/87 *** MAI 1800 switch and jumper settings for unique controllers *** The following table lists the switch and jumper settings for the unique controllers used on the MAI 1800. For settings of the common cards used in both, the 1800 and the 1500, refer to the MAI Service Manual M8105B. EVEREX TAPE CONTROLLER: SW. 1,2,3,4,5 ON. All other positions OFF. Jumpers: DA:3, IRQSL:2, DR:3 WYSE 8-WAY CONTROLLER: First card: Sw. 6, 8 ON. All other positions OFF. Second card: Sw. 6 ON. All other positions OFF. WYSE EXPANSION MEMORY: First board (0000-1024K). SW-1: all positions OFF SW-2: 1, 2 OFF, all other positions ON Second Board (1024-2048K). SW-1: all positions OFF SW-2: 3, 4 OFF, all other positions ON DISK CONTROLLER WESTERN DIGITAL WD1003: Jumpers: E2 to E3 E5 to E6 E7 to E8 ORIGINATOR: J. VAN OORDT CPU-WYSE-WYSEat-------------------------------------FIB009 Pg001 FIB 00010 06/25/87 *** Multiport board and options *** The multiport board can be configured for 4,6, or 8 ports. However it is listed in the parts cross reference as a 4 port board part number MM502010 a PAL chip for each configuration is needed plus the UART chip for each port. If these are suspect the appropriate part number is listed below. 4 PORT IC PAL 400667-007 MM502050 6 P0RT IC PAL 400667-008 MM502055 8 PORT IC PAL 400667-013 MM502060 UART.........................MM502040 The switch settings are contained in the 6.3A Software Announcement, Worldwide Product Support bulletin 147. ORIGINATOR: J WHALEN CPU-WYSE-WYSEat-------------------------------------FIB010 Pg001 FIB 00011 08/11/87 *** Two 1.2MB Floppy drives is not supported *** The current ROM Bios level 1.65 and former ROM Bios level 1.49 on the MAI 1500 systems will not support the installation of a second 1.2MB floppy drive. The maximum floppy drive storage capacity is 1.2MB plus 360KB. ORIGINATOR: P. Koehler CPU-WYSE-WYSEat-------------------------------------FIB011 Pg001 FIB 00012 08/20/87 *** New color monitor for the DS-500, MAI 1500 and MAI 1800 *** *** GENERAL INFORMATION *** The new Color Monitor 14" is a replacement for the existing color monitor (Sorbus Type 4329) used on the DS-500 Series Workstations and the MAI 1500 systems. Externally it is similar in appearance, it is 100% plug to plug compatible but internally it is different, most of the PBCAs and other assemblies are not interchangeable. The New Monitor has a switch below the front bezel to select 3 color modes: amber-on black, green-on-black and full color. *** NACS MACHINE TYPES AND FEATURE NUMBERS *** NACS MBF MANUFACTURER DESCRIPTION ------ ---- ------------ --------------------------------- 4329 N/A Wyse 620 14" Color Monitor. (old monitor) 4332 N/A Wyse 630 14" Color Monitor. (new monitor) *** AVAILABLE DOCUMENTATION *** M0049A Addendum to DS-500/MAI 1500/MAI 1800 Service Manual *** AVAILABLE TRAINING *** None available. *** SPECIAL TOOLS *** None required. *** SPECIAL ADMINISTRATIVE PROCEDURES *** None required. *** SPARE PARTS INFORMATION *** *** This list contains all the parts used on Sorbus Type 4332. Sorbus Type 4329 parts are also included to indicate compatibility. NACS TYPE 4332, BASIC FOUR COLOR MONITOR VENDOR NO. MBF NO. ICN NO. DESCRIPTION 4329 4332 840205-01 400601-501 MM500170 BRIGHTNESS ASM, COLOR 1 1 940087-01 400599-511 MM500018 CABLE, VIDEO 1 0 940174-01 400711-505 MM503530 CABLE, VIDEO TYPE 4332 0 1 728502-02 344019-001 MM898010 CORD, AC POWER 1 1 780025-01 400601-502 MM500000 CRT/YOKE ASM. WYSE 630 1 1 990136-01 400711-503 MM503510 PCBA, MONITOR BD. 4332 0 1 990039-02 400601-503 MM500025 PCBA, MONITOR BD. O/S 1 0 990140-01 400711-504 MM503505 PCBA,CRT DRIVE 4332 0 1 990040-01 400601-504 MM500005 PCBA,CRT DRIVE O/S WYS 1 0 990094-01 400711-201 MM503500 PCBA,POWER SUPPLY 4332 0 1 990036-02 400601-201 MM500020 PCBA,POWER SUPPLY O/S 1 0 710328-01 400601-507 MM503550 SCREEN, ANTI GLARE 1 1 341503-01 400601-505 MM503540 SWITCH, AC POWER 1 1 840311-01 400711-506 MM503560 SWITCH, SLIDE 3 POSITN 0 1 840198-01 400601-506 MM503520 TRANSIST, HORIZ,2SD900 1 1 ORIGINATOR: JAVIER VAN OORDT CPU-WYSE-WYSEat-------------------------------------FIB012 Pg001 FIB 00013 02/13/89 *** Hard Disk Drive Types for Setup program *** THIS FIB HAS BEEN UPDATED TO INCLUDE THE 3.5 INCH 40MB HARD DISK. The proper disk type must be set in the configuration RAM to provide the parameters needed to operate the hard disk drives. This can be accomplished by booting the MBF Setup and Test diskette and running the Setup program. The following are the hard disks used with the MAI 1500/1800 and the Hard Disk Drive Types required by the Setup program: PHYSICAL TYPE DEFINED VENDOR FORMATTED NUMBER OF REQUIRED BY SETUP. ICN VENDOR MODEL CAPACITY CYL-HEADS BY SETUP CYL-HEADS MM500110 20MB Seagate ST225 21MB 615 - 4 2 615 - 4 MM501015 20MB Seagate ST4026 21MB 615 - 4 2 615 - 4 MM534055 40MB Rodime RO203E 31MB 640 - 6 3 615 - 6 MM570335 40MB Fujitsu 3.5" M2227D2 31MB 615 - 8 3 615 - 6 MM503040 85MB Maxtor XT1085 58MB 1024 - 8 18 977 - 7 MM503050 140MB Maxtor XT1140 115MB 918 - 15 9 900 - 15 Always enter the bad tracks from the label attached to the drive during Hard Disk preparation. BOSS/IX software utilizes the bad track information to set the system bad block table. Bad Tracks entered during Hard disk preparation that are located outside the areas defined by Setup will cause invalid entry messages. Skip those bad tracks since they will not be used by the system. ORIGINATOR: JAVIER VAN OORDT CPU-WYSE-WYSEat-------------------------------------FIB013 Pg001 FIB 00014 11/04/87 *** 1800 System requires disk drives with less than 70 defects *** Maxtor disk drives with less than 70 defects have been assigned unique part numbers for use on the 1800 System because 70 is the maximum defects allowed on the 1800. Do not use these drives on other systems as they are stocked in small quantities. The part numbers are: Maxtor 85 MB with less than 70 defects - Model XT1085 - MM503040 - 400575-009 Maxtor 140 MB with less than 70 defects - Model XT1140 - MM503050 - 400575-010 ORIGINATOR: H. Mitchell CPU-WYSE-WYSEat-------------------------------------FIB014 Pg001 FIB 00015 11/20/87 *** MAI 1500/1800 ROM BIOS Error Codes *** ******************************************************************************* - FATAL SYSTEM BOARD BEEP CODES The table below describes the beep codes and error codes that are written to Port 80h for fatal system board errors. These errors will cause the system to halt. Note: No beep code is sounded if a test is aborted while in progress. The contents of port 80h can be read to identify the area of failure. ******************************************************************************* BEEP CONTENTS CODE PORT 80h DESCRIPTION none 01h CPU register test in progress 1-1-3 02h CMOS write/read failure 1-1-4 03h ROM BIOS checksum failure 1-2-1 04h Programmable Interval Timer failure 1-2-2 05h DMA initialization failure 1-2-3 06h DMA page register write/read failure 1-3-1 08h RAM refresh verification failure none 09h 1st 64K RAM test in progress 1-3-3 0Ah 1st 64K RAM chip or data line failure multi-bit 1-3-4 0Bh 1st 64K RAM odd/even logic failure 1-4-1 0Ch Address line failure 1st 64K RAM 1-4-2 0Dh Parity failure 1st 64K RAM 2-1-1 10h Bit 0 1st 64K RAM failure 2-1-2 11h Bit 1 1st 64K RAM failure 2-1-3 12h Bit 2 1st 64K RAM failure 2-1-4 13h Bit 3 1st 64K RAM failure 2-2-1 14h Bit 4 1st 64K RAM failure 2-2-2 15h Bit 5 1st 64K RAM failure 2-2-3 16h Bit 6 1st 64K RAM failure 2-2-4 17h Bit 7 1st 64K RAM failure 2-3-1 18h Bit 8 1st 64K RAM failure 2-3-2 19h Bit 9 1st 64K RAM failure 2-3-3 1Ah Bit A 1st 64K RAM failure 2-3-4 1Bh Bit B 1st 64K RAM failure 2-4-1 1Ch Bit C 1st 64K RAM failure 2-4-2 1Dh Bit D 1st 64K RAM failure 2-4-3 1Eh Bit E 1st 64K RAM failure 2-4-4 1Fh Bit F 1st 64K RAM failure 3-1-1 20h Slave DMA register failure 3-1-2 21h Master DMA register failure 3-1-3 22h Master interrupt mask register failure 3-1-4 23h Slave interrupt mask register failure none 25h Interrupt vector loading in progress 3-2-4 27h Keyboard controller test failure none 28h CMOS power failure and checksum calculation in progress . none 29h CMOS configuration validation in progress 3-3-4 2Bh Screen memory test failure 3-4-1 2Ch Screen initialization failure 3-4-2 2Dh Screen retrace test faulure none 2Eh Search for video ROM in progress none 30h Screen believed operable none 30h Screen believed running with video ROM none 31h Monochrome monitor believed operable none 32h Color monitor (40 column) believed operable CPU-WYSE-WYSEat-------------------------------------FIB015 Pg001 none 33h Color monitor (80 column) believed operable ***************************************************************************** - NON-FATAL SYSTEM BOARD BEEP CODES The table below describes the beep codes and error codes that are written to Port 80h for non-fatal system board errors. ***************************************************************************** BEEP CONTENTS CODE PORT 80h DESCRIPTION 4-2-1 34h No time tick 4-2-2 35h Shutdown failure 4-2-3 36h Gate A20 failure 4-2-4 37h Unexpected interrupt in protected mode 4-3-1 38h Memory high address line failure at 010000h - 0A0000h 4-3-3 3Ah Timer chip counter 2 failed 4-3-4 3Bh Time-of-day clock stopped 4-4-1 3Ch Serial port test failure 4-4-2 3Dh Parallel port test failure 4-4-3 3Eh Math coprocessor test failure ******************************************************************************* - POST AND BOOT ERROR MESSAGES The table below lists the POST and boot error messages, and suggests possible causes and solutions for each message. ******************************************************************************* ___________________________________________________________________________ POST & BOOT MESSAGE POSSIBLE CAUSE SOLUTION . =========================================================================== Diskette drive 0 seek The A drive has either Check the A drive to track 0 failed failed or is missing Diskette drive reset The diskette adapter has Check the diskette failed failed adapter Diskette read failure The diskette is either not Replace the diskete - strike F1 to retry formatted or is defective with a bootable . boot diskette and retry boot Display adapter failed; - The color/monochrome - Change the switch to using alternate switch is set wrong the correct setting - The primary video adapter - Check the primary failed video adapter Gate A20 failure Protected mode cannot be Most likely, the enabled problem is with the system board: check the system board Hard disk controller The controller card has Replace the controller failure failed card Hard disk failure Your winchester is Check the flat cables; defective retry boot. If that doesn't work replace hard disk Hard disk read failure: The working diskette or the Retry boot. If that CPU-WYSE-WYSEat-------------------------------------FIB015 Pg002 Strike F1 to retry boot hard disk is defective doesn't work, replace the diskette Invalid configuration - Memory size is configured Run the SETUP utility information-- Please wrong program run SETUP program . - Display adapter is configured wrong - Wrong number of diskette drives Keyboard clockline Either the keyboard or the Make sure the keyboard failure the keyboard cable is connected properly; connection is defective if your keyboard is Keyboard dataline switchable XT/AT check failure the switch Keyboard controller The keyboard controller Check the keyboard failure firmware has failed controller . Keyboard is locked: The keyboard lock located Please unlock at the front of the computer is activated Keyboard stuck key A key(s) is jammed Try pressing the failure key(s) again Memory address line Circuitry associated with Check the circuitry failure at hex-value, the memory chips has failed read hex-value expecting hex-value Memory data line One of the memory chips or Try replacing the failure at hex-value associated circuitry has memory chips read hex-value -- hex- failed value Memory high address Circuitry associated with Check the circuitry line failure at hex- the memory chips has failed value -- hex-value . Memory odd/even logic Circuitry associated with Check the circuitry failure at hex-value memory chips has failed read hex-value expexting hex-value Memory parity failure One of the memory chips has Try replacing the . at hex-value--hex- failed memory chips value Memory write/read One of the memory chips has Try replacing the failure at hex-value failed memory chips read hex-value expecting hex-value No boot device Either diskette drive A:, Retry boot. If that available--strike F1 the hard disk, or the doesn't work, replace to retry boot diskette itself is the floppy diskette or defective the hard disk No boot sector on hard The C:drive is not Format the C: drive CPU-WYSE-WYSEat-------------------------------------FIB015 Pg003 disk--strike F1 to formatted retry boot No timer tick The timer chip has failed Check the timer chip in the system board Not a boot diskette -- The diskette in drive A: is Replace the diskette strike F1 to retry boot not formatted as a bootable with a bootable diskette diskette and retry boot Hex-value Optional ROM The peripheral card Replace the peripheral bad Checksum = hex- contains a defective ROM card value Shutdown failure The Keyboard controller or Check the keyboard its associated logic has controller failed Time-of-day clock The CMOS Time-of-day clock Run the SETUP utility stopped chip has failed Timer chip counter 2 Check the timer chip failed system board Timer or interrupt Either the timer chip or Check the timer chip controller bad the Interrupt Controller is of the Interrupt defective controller on the system board Unexpected interrupt in The non-maskable interrupt Check the system protected mode (NMI) port can't be board, particularly disabled the logic associated with the non-maskable interrupt ******************************************************************************* - POST INFORMATIONAL MESSAGES The table below lists the POST information messages and their meanings. ******************************************************************************* . ____________________________________________________ INFORMATIONAL MESSAGE MEANING . ==================================================== . Hex-value Base Memory, Indicates the amount of hex-value Expansion memory that has tested successfully Decreasing available Immediately follows any memory memory error message, and informs you that the memory chips are failing Memory test terminated Indicates that you have by keystroke pressed the Spacebar while . the memory tests were running. This stops the memory tests. Phoenix 80286 ROM BIOS This copyright message is Version X.X Copyright displayed on the initial 1985, 1986,1987 boot screen and indicates Phoenix Tech All that POST has started CPU-WYSE-WYSEat-------------------------------------FIB015 Pg004 Rights Reserved Strike the F1 key to This message indicates that continue an error was found during POST. Pressing the F1 key allows the system to attempt to boot *************************************************************************** - RUN-TIME ERROR MESSAGES Run-time.messages are displayed if an error occurs after the boot procedure is complete. The table below gives possible causes and solutions for the run-time messages. ****************************************************************************. ___________________________________________________________________________ RUN-TIME MESSAGE POSSIBLE CAUSE SOLUTION . =========================================================================== I/O card parity The peripheral card has Type (S)hut off NMI interrupt at address. failed . Type (S)hut off NMI. Note: This will (R)eboot, other keys to temporatiry allow you continue to continue. You must replace the peripheral card Memory parity interrupt A memory chip(s) has failed Type (S)hut off NMI at address. Type (S)hut off NMI. (R)eboot, Note: This will only other keys to continue temporarily allow you to continue.You must replace the memory . chips(s). Unexpected HW interrupt This could be any hardware Check the hardware at address. Type (S)hut related problem. off NMI,(R)eboot, Note: This message will not other keys to continue be displayed if INTENHD is false Unexpected SW interrupt There is an error(s) in the Try turning the at address. Type (S)hut software program. machine off and then off NMI, (R)eboot, Note: This message will not on again. If that other keys to continue be displayed if INTENHD is doesn't work, check false the program. Unexpected type 02 There is an error(s) in the Try turning the interrupt at address. software program. machine off and then Type (S)hut off NMI, on again. If that (R)eboot, other keys to Note: This message will not doesn't work, check continue be displayed if INTENHD is the program false. ORIGINATOR: JIM HOWARD CPU-WYSE-WYSEat-------------------------------------FIB015 Pg005 FIB 00016 12/29/87 *** 1800 System - terminal hang when opening R0 and LP [ WPS 407 ] *** When RO and LP are opened in this order in a basic program it will cause the terminal to hang. The workaround is to reverse the order that the devices are opened. Examples: OPEN (1) "RO" --- will cause a terminal hang OPEN (2) "LP" OPEN (2) "LP" --- will NOT cause a terminal hang OPEN (1) "RO" ORIGINATOR: Pamla Thatcher CPU-WYSE-WYSEat-------------------------------------FIB016 Pg001 FIB 00017 12/29/87 *** MAI 1500 hang problems (system console input related) [ WPS 409 ] *** New firmware is available to correct a specific problem occurring on the MAI 1500. This may occur on any 6.2A, 6.3A or 6.3B system. Problem: System hangs/crashes may occur during high rate keying on the MAI 1500 system monitor keyboard if output is occurring on a serial terminal, serial printer or parallel printer. This is caused by a firmware error in the CPU keyboard controller IC. Resolution: Rework motherboard assemblies identified by vendor P/N 990078-02 or 990078-04. Rework is to be done on a "NEXT SERVICE CALL" basis. 1. Remove the IC at location 12F (vendor P/N 250230-03) 2. Replace the IC at location 12F with vendor IC (P/N 250230-06) NOTE: There has been no indication that the described hang problem occurs on the MAI 1800 system. However, the rework should also be done to any MAI 1800 systems with the -03 IC. The MBF P/N for the new firmware is 400628-526/MM500532. ORIGINATOR: Dan Wenzel CPU-WYSE-WYSEat-------------------------------------FIB017 Pg001 FIB 00018 03/28/88 *** MAI 1800 & 7.2N Warnings, Problems and Helpful Hints [ WPSF 408 ] *** Following are some warnings & cautions and problems & workarounds associated with the MAI 1800 and the 7.2N O.S. 1. WARNING: When a system crash occurs the message "Insert diskette number 1 and press when ready" displays. This message refers to a formatted 1.2MB floppy diskette. Do NOT place the 7.2N boot diskette or any of the O.S. diskettes in the drive. Doing so will save a system dump to that floppy and destroy any previous data. Please read section 9.0 of the MAI 1800 Software Announcement #152 for details. 2. Problem: Serial printers configured on an 8-way port will have a print job truncated if another print job is sent before the first job finishes printing. - This will occur using any printer on an 8-way. - This will occur whether the printer is configured as an ISP or with any other printer driver. - This occurs when in spooled or non-spooled mode. Workarounds: a. Connect the serial printer to one of the COMM ports instead of the 8-way. This problem doesn't occur with printers attached to COMM ports. b. Allow print jobs to complete before beginning a second print job. This problem will be fixed in a future release of 7.2 for the MAI 1800. 3. Problem: When configuring a printer as an ISP, the form length parameter set in any particular form won't override the printer setting. Ex. If the printer is physically set for a 66 line form and a form is used that is setup for a 10 line form, a form feed will cause the printer to feed to Top of Form (TOF) of a 66 line form. Page 2 of Field Bulletin #408 Addendum-1 This problem also exists on 7.3A and 7.4A systems. Workaround: a. Use a specific driver that fits the printer rather than using the ISP driver. b. Physically set the printer for the desired form length. 4. Problem: The MSDOS 'chkdsk' command may corrupt the DOS partition when used on a Type 9 115MB hard drive. If the 'chkdsk' command is used on the DOS partition, the screen message will display a sizable amount of lost clusters and chains. If the /f option of 'chkdsk' is used (the fix option), CPU-WYSE-WYSEat-------------------------------------FIB018 Pg001 the program then incorrectly attempts to fix these clusters. Repeatedly running 'chkdsk' with the /f option multiplies the problem. The results are corrupt files and directories. Workaround: Maintain good backups of the MSDOS partition and don't use the 'chkdsk' command on a 115MB hard disk. 5. Problem: The PT4215 parallel printer will hang during the printer self test if the printer was NOT on and online during MAI 1800 boot time. Workaround: Before powering up or rebooting the 1800 system, verify that the printer is on and online. 6. The cable pinouts specified in the MAI 1800 Service Manual M8112A Appendix D-4 are incorrect. The correct diagram for an 8-Way terminal cable is: Signal I/O Port DB-25 Signal Name _ Pin _ Pin _ Name _ DSR or DCD 1 <------------> 20 DTR TxD 2 <------------> 3 RxD Frame Gnd 3 <------------> 1 Frame Gnd Signal Gnd 4 <------------> 7 Signal Gnd RxD 5 <------------> 2 TxD DTR 6 <------------> 8 DCD Page 3 of Field Bulletin #408 Addendum-1 Following is some useful information and helpful hints for the MAI 1800 and the 7.2N operating system: 1. The system serial number (SSN) is provided by a device that is installed between the CCA parallel port and the cable end of the parallel printer. The SSN is programmed into this device by manufacturing or the field service organization. This device must be present during boot time to the ROOT partition or a system crash will occur. Also, the SSN is randomly checked during normal BOSS/IX operation. If the device becomes inoperative or is removed during BOSS/IX operation, a system crash will occur. NOTE: If the security device is not installed while doing a configuration record installation, the message "Iconf: file doesn't exist. Error -5 attempting to open '/sys/config.1800-53000'" is displayed. The security device is actually 2 parts (see attached drawing): o keyring - measures approximately 2 1/4" and has a 25 pin RS232 male connector on one end and a 25 pin RS232 female connector on the other end. o key - this small device plugs into either side of the keyring. The key contains the SSN. 2. Most parallel Centronics interface printers require an S7 CPU-WYSE-WYSEat-------------------------------------FIB018 Pg002 translation table for proper performance. If an S8 translation table is used (The 'stanrd' form has S8 as the default translation parameter.), all characters printed will appear as extended ASCII graphics characters. When configuring a parallel matrix-type printer (e.g. PT4215, PT4217, PT4218, etc.), perform the following: a. Using the Port Configuration utility ('configure'), configure the printer with the 'isp' driver. All isp default parameters can be used. b. Using the Printer Parameter utility ('pparams'), create a form to be used for the parallel printer. In this form, change the 'Translation table' parameter to S7. Please refer to pages 44-45 of Worldwide Product Support Software Announcement #152 for further details regarding particular translation tables used for full functionality of different MBF printers. Page 4 of Field Bulletin #408 Addendum-1 3. The 58MB drive has 8 heads (0-7) and 1024 cylinders. When setting up the 58MB drive thru the 'setup and test' diskette, the best fit is type 18 which allows for 7 heads(0-6) and 977 cylinders. Therefore, head 7 and cylinders 978 thru 1024 are not accessible. When entering the cylinder and head information under the 'Enter bad tracks' portion of system setup, you will get an 'incorrect cylinder or head' message if a non-accessible cylinder or head is entered. Please refer to Worldwide Product Support Software Announcement #152 sections 3.1 thru 3.2 for further information regarding Hard disk setup and preparation. 4. When filling out Level 7 Configuration Record Request Sheets, please be aware of the following: a. 'No of comm. Ports' refers to the COM1 and COM2 serial ports of the serial/parallel card(s). You must have at least 1 comm. port. You can request either 1 or 2 depending on the number of serial/parallel cards available on the system. b. The number of parallel ports requested will always be 1. The system must have 1 parallel port available to support the SSN device. Also, 1 parallel port is the maximum supported. If there are 2 serial/parallel cards on the system, 2 serial ports (COM1 and COM2) and 1 parallel port are available. c. 'No. of 4-way Controllers' should always be 0. 4-ways are not supported on the MAI 1800 system. d. When filling out the bottom portion of the request sheet, please refer to Worldwide Product Support Software Announcement #152 for terminal and printer support. 5. The 7.2N ITC diskette included with your system is a bootable diskette to be used by service representatives for testing the 8-way ports. Special loop-back connectors are required to run CPU-WYSE-WYSEat-------------------------------------FIB018 Pg003 the 8-way tests. So, this diskette is not for customer use. ORIGINATOR: Dan Wenzel CPU-WYSE-WYSEat-------------------------------------FIB018 Pg004 FIB 00019 04/15/88 *** System crashes due to unsupported parallel printers [ WPS 408 A ] *** A problem has been reported where a PT-4201 (150/300 LPM printer) may cause an MAI 1800 system crash under certain conditions. The crash occurs if the printer is configured on the parallel port and is powered off at system boot time. The 150/300 LPM printer is NOT supported on the MAI 1800 system as a parallel printer. However, this printer can be used serially thru a protocol converter and configured with the 4213B4 driver (use standard defaults). No other tested printers have shown the system crash symptoms. However, other foreign parallel printers may show similar crash conditions. The following chart shows supported parallel printers as well as the recommended driver: Printer Recommended _Model_ _ Driver _ 4214 4214 4215 isp 4216 isp 4217 isp 4218 isp 4222 4214 4223 isp ORIGINATOR: Dan Wenzel CPU-WYSE-WYSEat-------------------------------------FIB019 Pg001 FIB 00020 06/02/88 *** Optical Mouse on 1500 fails to be recognized [ WPS 452 ] *** The use of an optical mouse on the 9 pin serial port of an MAI 1500 system requires that a revision level A4 serial/parallel card be installed on the system. The older revision card supplied an insufficient threshold voltage to the serial port needed for devices such as the optical mouse. The symptoms will show up as the system not recognizing the installed mouse. As of the date of this Field Bulletin all MAI 1500 systems are currently being shipped with the rev A4 boards and don't require any board changes. ORIGINATOR: D. Wenzel CPU-WYSE-WYSEat-------------------------------------FIB020 Pg001 FIB 00021 06/30/88 *** Setting up Color Graphics Adapter BD. *** SYMPTOM/TEXT: Will not work when using a "Monochrome Monitor" on it. FIX: Set the "Mono/Color" switch on the mother board to "Color". ORIGINATOR: John Tank CPU-WYSE-WYSEat-------------------------------------FIB021 Pg001 FIB 00022 09/02/88 *** Hard Disk Initialization and O.S. Installation Guidelines *** HARD DISK INITIALIZATION 1. Boot Setup diskette, insert diskette and power system up 2. From the options menu: A. Run setup and verify the first five entries are correct. B. Go back to the main menu and run HARD DISK PREPARATION. C. Select drive C or D. D. Initialize hard disk. E. When finished, ESC to prompt "CR/ENTER to reboot",remove setup diskette, continue with O/S installation. ******************************************************************* * MAKE SURE THE WRITE PROTECT TAB IS REMOVED ON THE BOOT DISKETTE * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * O/S INSTALLATION 1. Install O/S Base or Boot diskette in floppy drive. 2. Boot from floppy by entering 'f' in lower case. 3. Select option 'A' if you are making the full disk a BOSSIX partition. (read #4 before continuing) 4. If part of the disk is to be a DOS partition select option 'B' followed by a space then the number of cylinders to assign to BOSSIX. 5. When completed, remove diskette, shutdown and reboot the system. 6. Install Configuration diskette and enter 'confinstallf'. When finished remove diskette. 7. Insert the first EOS product and enter 'osinstall /dev/fd0' (insert additional diskettes as required). 8. When completed, shutdown, and reboot. 9. Install desired software product diskettes and enter 'install /dev/fd0 XXX',where XXX is the saveset name(i.e.=EBS) entered in CAPS. 10. Continue with step 9 until all software products are installed. NOTE: When installing BOSSIX without initializing the disk, reboot the system, when prompted to 'Select boot device and system file:' insert O/S Base or Boot diskette, and enter 'f',this will boot the system from the diskette. Now continue with step #3 above. CREATE DOS PARTITION AND INSTALL MS-DOS 1. Insert 1st MS-DOS diskette,reboot the system. 2. Run 'fdisk'. 3. Create DOS partition using the default values for beginning cylinder and the number of cylinders. 4. Activate DOS partition. 5. ESC to exit to MS-DOS. 6. Format the DOS partition by entering 'format c:/s'. INSTALLING MS-DOS CPU-WYSE-WYSEat-------------------------------------FIB022 Pg001 1. With the 1st MS-DOS diskette in drive.enter 'copy a:*.* c:'. 2. When completed insert 2nd MS-DOS diskette and re enter copy command. 3. Remove 2nd diskette, insert 1st DOS diskette and enter 'fdisk' , activate the NON DOS partition. ORIGINATOR: B. Berard CPU-WYSE-WYSEat-------------------------------------FIB022 Pg002 FIB 00023 01/25/95 *** System 1800 SSN Installation Instructions *** 1. HARDWARE AND SOFTWARE REQUIREMENTS 2. INSTALLATION INSTRUCTIONS 3. MAI 1800 POSSIBLE ERRORS DURING SSN INSTALLATION * * * * * * * * * * * * * * * * * * * * * * * * * REMOVE WRITE PROTECT TAB FROM SSN DISKETTE * * * * * * * * * * * * * * * * * * * * * * * * * 1. Hardware and Software Requirements To install a System Serial Number (SSN) on an 1800 you need: A key (device)..................... 400668-1 MM503105 A keyring (device)................. 400668-2 MM503100 A serial/parallel card............. 400631-1 MM501050 A SSN installation program floppy.. 907850-002 See FIB # 1 -under Special Tools- for ordering instructions. 2. Installation Instructions A. Power should be off on the system. B. Pull and check the parallel port jumper on the serial/parllel card to ensure it is strapped for LPT1 pg 2-21 in the 1800 service manual M8112A. C. Re insert the serial/parallel card into the CCA. D. Insert the key into the keyring. E. Attach the keyring to the 25 pin parallel port connector. F. Insert the SNN Installation Floppy into the diskette drive and close the door. G. Power on the system. H. The 1800 boot prompt will appear on the system monitor after the system passes self test: Select boot device and files: (Enter for standard boot or 'dev:os,conf' for alt-load) I. Type: 'f' J. The system will display the MBF proprietary message and prompt: Press 'ENTER' to continue with SSN processing: K. Any key will be accepted as the 'ENTER' key. Powering down of the system after this point is not advisable. Pressing 'ENTER' will cause the following menu to be displayed: System Serial Number Menu CPU-WYSE-WYSEat-------------------------------------FIB023 Pg001 1. Read SSN 2. Program SSN 3 Shutdown Enter Selection: L. Selecting option 2 will cause the SSN installer to be prompted: Enter ssn (mmmm-nnnnn): Where "mmmm" is the 1800 model number (the leading '1' is automatically set) and "nnnnn" is a 5 digit number assigned by MBF. Then a "Lock Value" is displayed. This value is 8 characters long. Contact MBF Corporate (see Basic Four General Administrative Procedures FIB 5 for current information). Request system serial number lock & key assistance. At this point the "Lock value" is read over the phone to MBF, MBF will then read back a "Key". This value is 8 characters long. This key is entered in response to the prompt: Enter key supplied by MBF: After the key is entered, you will be prompted for the key again: Again: This is done for validation. If a 'Control' key is pressed or you fail to enter the key supplied by MBF correctly (3 attempts are allowed) then the SSN program will abort and display the appropriate error message. The SSN menu is then redisplayed. After the key has been entered,the SSN is programed, automatically read to validate the SSN device and then the SSN is displayed. Example: System Serial Number: 1800-53012 Then the SSN menu is redisplayed. M. Selecting option 1 will allow you to read the SNN as it is programmed in the SSN device. Example: System Serial Number: 1800-53012 Then the SSN menu is redisplayed N. Option 3 should be selected prior to powering down the system. The messages: System shutting down. System Shutdown Complete -- OK to Power Off or Reboot Press 'RETURN' key to reboot: will be displayed after option 3 is selected. CPU-WYSE-WYSEat-------------------------------------FIB023 Pg002 3. MAI 1800 Possible Errors During SSN Installation 1. Message file error: # This message should not normally occur. A number will be displayed where: -1 Means the /etc/start.ssn.m file is missing.This file contains the prompts and error messages the SSN install program uses.This file may be edited using the /bin/ved command so that the SSN install program can be "internationalized". If the file is modified, the following character sequences must be retained. If they are not, the SSN install program will not function correctly: %d %s %.4s-%5s n ! 0-9 Each message in the file is composed of: Message number in ascii!message text! -2 Means no valid messages in the /etc/start.ssn.m message file. -3 Means that the message file is more than 4096 bytes in length and will not fit in memory. -4 Means that one of the two exclamation points in a message file line is missing. -5 Means that an exclamation point does not follow the message number. -6 Means that a "n" does not follow a " ". 2. Control key pressed or SSN invalid. This can occur when the SSN installer is being prompted for a lock/or key value. Programming of the SSN is aborted. 3. Key not entered same way twice. The SSN installer is asked to enter the key twice to validate it was typed correctly. If it is not, the above message is displayed and programming of the SSN is aborted. 4. Three unsuccessful attempts to enter the key. Programming of the SSN denied. The SSN install gets 3 tries to enter the key correctly. If they are not able to, the installer will need to call MBF with a new "lock value" and try the new key. 5. Key to unlock must be 8 characters in length. Unlocking the key ignored. The SSN program expects that the key be exactly 8 characters. If it not, the installer will be prompted to enter the key. 6. Escape key pressed. Programming of SSN aborted. If for some reason the SSN installer wants to abort programming of the SSN to return to the SSN menu, 'ESCAPE' can be pressed to do so. The above message is displayed. 7. Condition 'xxx' raised (#, #). CPU-WYSE-WYSEat-------------------------------------FIB023 Pg003 This should not occur. If it does, attempt to select option 3 in the SSN menu and reboot the system. Notify Marketing Support of the problem. 8. Can not get memory configuration from 'xxx'. This should not occur. If it does, attempt to select option 3 in the SSN menu and reboot the system. Notify Marketing Support of the problem. 9. Could not update modification date of root '/'. This should not occur. If it does,attempt to select option 3 in the SSN menu and reboot the system. Notify Marketing Support of the problem. 10. Error programming key. Possibly a bad connection, check the plugs. During the programming of the SSN, the SSN program can detect if the device is missing, or invalid. If programming fails, the message above is displayed. If connections seem okay, you may need to replace either the 400668-1 or 400668-2 (or both). 11. Error reading the SSN. Possibly a bad connection, check the plugs. After entering the correct key to program the SSN, the SSN install program will attempt to read back the SSN after it is set. If the read fails, the above message is displayed. If connections seem okay, you may need to replace either the 400668-1 or 400668-2 (or both). 12. Can not open keyring. This should not occur. Make sure the floppy is not "write protected". If it is not, then attempt to select option 3 in the SSN menu and reboot the system. Notify Marketing Support of the problem. 13. Can not create keyring. This should not occur. Make sure the floppy is not "write protected". If it is not, then attempt to select option 3 in the SSN menu and reboot the system.Notify Marketing Support of the problem. ORIGINATOR: B. Berard CPU-WYSE-WYSEat-------------------------------------FIB023 Pg004 FIB 00024 09/02/88 *** 1800 System Hardware Set-ups *** I. GRAPHICS DISPLAY ADAPTER BOARD (GDA) The Graphics Display Adapter Board drives the system console monitor. The GDA board is shipped from MBF in the first slot. The board is preconfigured for a color monitor. The GDA has one switch controlling the type of monitor and the monitor's operational mode. A description of the different switch settings appear below: Operational Switch Settings Monitor Type Mode 1 2 3 4 5 * Monochrome Monochrome or On Off On Off N/A mono-hercules Monochrome Emulation Off Off On Off N/A ** Color Color/Graphics Off On On Off N/A Color Color/Graphics Off Off Off Off N/A Enhanced Monochrome/ Monochrome/ On Off On Off Off Composite Composite Color/ Color/Graphics Off On Off On On Composite Composite * These are the switch settings for the Monochrome Monitor ** These are the switch settings for the Color Monitor II. SERIAL/PARALLEL PORT CONTROLLER A serial/parallel controller pcb comes standard with all 1800 systems (located in the 7th port slot). The board contains one serial port and one parallel port. The serial port may be configured as COM1 or COM2. The parallel port can be configured as LPT1 or LPT2. The serial port is addressed through jumper 2E. If the "open connectors" on the jumper are away from the port side then the serial port is COM1. If the "open connectors" are toward the port side, then the port is COM2. The parallel port is addressed through jumper 2D. If the "open connectors" are away from the port side, then it is LPT1. If the "open connectors" are towards the port side, then it is LPT2. NOTE: Even though BOSS/IX can utilize only one parallel port, if a second serial/parallel pcb exists in the system, it must be addressed properly to avoid port conflicts. III. DISK CONTROLLER BOARD CPU-WYSE-WYSEat-------------------------------------FIB024 Pg001 The disk controller pcb drives a maximum of two hard drives and a maximum of two floppy drives. Though the board has logic to control four drives simultaneously (2 hard, 2 floppy), a limitation on the power supply allows a maximum of THREE drives to exist concurrently. (Either 2 hard disk and 1 floppy, or 1 hard disk and 2 floppies). The jumpers on the disk controller do NOT need to be changed when adding or removing disk drives. The standard jumper configuration is: E2 to E3 E5 to E6 E7 to E8 The cables for all possible drive combinations are provided with the system. The cables are labled at each end, with which drive or port connector they should be attached. Cable connentions: Controller Connection J1 Daisy cable connecting dr A and dr B. J5 Daisy cable connecting dr C and dr D. J4 Radial cable connecting drive C J3 Radial cable connecting drive D NOTE: There are two types of disk controller boards, a WD-1002 pcb, and a WD-1003 pcb. The WD-1002 was originally designed for BOSS, and will NOT function properly with BOSS/IX. The WD-1003 pcb will work with either BOSS or BOSS/IX. IV. MAIN CPU BOARD The main cpu pcb,(mother board), contains the 8 board slots, 640 KB of memory, the cpu circuitry, and the MONO/COLOR slide switch. The slide switch should be set to the monitor type, monochrome or color. NOTE: There are no switch settings for memory addressing. V. INTELLIGENT 8-WAY CONTROLLER BOARD The intelligent 8-way controller pcb provides connectivity for up to 8 users in BOSS/IX. The maxmium number of 8-way pcbs is two, meaning a maxmium of 18 users may access BOSS/IX concurrently (16 via 8-ways, 1 via COMM port, 1 via the System monitor). The 8-way pcb must be installed in 16-bit expansion slots. The ports are numbered 4-11 on the first board, and 12-19 on the second board. Boards are numbered from TOP to BOTTOM. The switch setings are: Primary pcb: 6,8 ON, rest OFF; No jumpers needed Secondary pcb: 6 ON, rest OFF; No jumpers needed VI. MCS 1/4 TAPE CONTROLLER BOARD The MCS pcb is used to drive a model 4406 (60MB) MCS Tape Drive unit. The MCS controller pcb has one switch and three jumpers. Configure as follows: Settings for SW1 1 2 3 4 5 6 7 8 9 10 On On On On On Off Off Off Off Off CPU-WYSE-WYSEat-------------------------------------FIB024 Pg002 Jumpers: DA (in position 3) IRQSL (in position 2) DR (in position 3) NOTE: The same tape controller board is used for both a 45MB Tape unit (1500,2000), and a 60 MB Tape unit (1800). The only difference is the switch and jumper settings. Remember MCS tapes written on a 2000/3000 will not work on an 1800. VII. EXPANSION MEMORY Memory on the 1800 may be expanded in increments of 1MB, with the 1MB being stored on an expansion memory pcb. A maximum of 2MB of expansion memory is allowed, and only BOSS/IX is capable of utilizing the additional memory. MS-DOS will only use the original 640KB on the Main CPU PCB. The switch settings are: Expansion pcb 1: SW-1: all OFF SW-2: 1,2 OFF, rest ON Expansion pcb 2: SW-1: all OFF SW-2: 3,4 OFF, rest ON VIII. Additional Hardware Notes On the front of the 1800 chassis, there is a button below a picture of a lightning bolt. This button controls the system speed. Since BOSS/IX requires a High system speed, this button should be disabled during system setup, to prevent changing the speed of the system. ORIGINATOR: B. Berard CPU-WYSE-WYSEat-------------------------------------FIB024 Pg003 FIB 00025 09/19/88 *** Initializing Problems on 1500 Systems with 140mb Maxtor Drives *** PROBLEM: After replacing 140mb Maxtor drives in an older 1500 system, drive would not initialize correctly and would get "Disk failed to initialize" or "Hardware failure" message. Some of the drives would allow some testing but would consistently add one bad spot to the list and give a "Invalid list terminator found" message. SOLUTION: The SETUP and TEST Diskette must be at version 1.03 or greater to correctly set up and initialize a 140mb Maxtor drive.... ORIGINATOR: Mark Maza CPU-WYSE-WYSEat-------------------------------------FIB025 Pg001 FIB 00026 09/29/88 *** Cables used with the 8-way controller (ITC controller) *** The 8-way is also known as the Intelligent Terminal Controller (ITC). The following is an up-to-date list of the cables used with the 8-way controller on the MAI 1800: P/N 916117-001, CABLE, 8WAY TO SERIAL DEVICE, for terminals. P/N 916235-001, CABLE, 8-WAY TO MODEM, to connect to a modem P/N 916126-001, CABLE ADAPTER, 8WAY TO DB25 CABLE, to connect to another cable. P/N 906694-VAR, CABLE, SERIAL CABLE, used with cable P/N 916126-001 P/N 916146-001, CABLE, 8-WAY LOOPBACK TEST, to run diagnostics in MS-DOS. CORRECTION TO SERVICE MANUAL: Disregard cable drawing in page D-4 in Service Manual M8112A. The I/O ports are RJ-11 telephone type jacks. Pin 6 is at the top of the RJ-11 jack, looking at the 8-way card as normally installed in the 1800. VDT CABLING: Use 916117-VAR for lengths up to 100 feet Use 916126-001 plus 906694-VAR for lengths greater than 100 feet. SERIAL PRINTER CABLING: Use 916126-001 plus 906694-VAR for any length. MODEM CABLING: Use 916235-VAR, this is the preferred choice. Or use 916126-001 plus 303001-002 plus (PB)906694-VAR(PA) P/N 916117-001, CABLE, 8-WAY TO SERIAL DEVICE, RJ-11 TO DB-25 RJ-11 DB-25 (Male) DSR/DCD 1----------<---------20 DTR TxD 2---------->---------3 RxD Frame GND 3--------------------1 Frame GND Signal GND 4--------------------7 Signal GND RxD 5----------<---------2 TxD DTR 6---------->---------8 DCD P/N 916235-001, CABLE, 8-WAY TO MODEM, RJ-11 TO DB-25 RJ-11 DB-25 (Male) DSR/DCD 1----------<---------8 DCD TxD 2---------->---------2 TxD Frame GND 3--------------------1 Frame GND Signal GND 4--------------------7 Signal GND RxD 5----------<---------3 RxD DTR 6---------->---------20-4 DTR-RTS P/N 916126-001, CABLE ADAPTER, 8-WAY TO DB25 CABLE, RJ-11 TO DB25 RJ-11 DB-25 (Female) DSR/DCD 1----------<---------20 DTR CPU-WYSE-WYSEat-------------------------------------FIB026 Pg001 TxD 2---------->---------3 RxD Frame GND 3--------------------1 Frame GND Signal GND 4--------------------7 Signal GND RxD 5----------<---------2 TxD DTR 6---------->---------8 DCD P/N 906694-001, CABLE, SERIAL PRINTER TO VDT P1 (DB-25 Male) P2 (DB-25 Male) DTR/RTS 20-4----------<---------20-8-6 DTR-DCD-DSR TxD 2---------->---------2 TxD Signal GND 7--------------------7 Signal GND RxD 3----------<---------3 RxD 4-5 RTS-CTS P/N 916146-001, CABLE, 8-WAY LOOPBACK TEST RJ-11 TO RJ-11 RJ-11 RJ-11 DSR/DCD 1----------<---------6 DTR TxD 2---------->---------5 RxD Frame GND 3--------------------4 Signal GND Signal GND 4--------------------3 Frame GND RxD 5----------<---------2 TxD DTR 6---------->---------1 DSR/DCD ORIGINATOR: JAVIER VAN OORDT CPU-WYSE-WYSEat-------------------------------------FIB026 Pg002 FIB 00027 12/20/88 *** Err 103 while Formatting Diskettes with BOSS - 1500 [ WPSF 488 ] *** Problem: An error 103 occurs when trying to format a diskette using *1PSD under BOSS when the rom bios is level 1.83 on an MAI 1500 system. This problem occurs under BOSS 6.2, 6.3A, and 6.3B. Workaround: *1PSD can still be used to intialize a diskette. However, the diskette must be formatted under MS-DOS. Example: o Boot the MAI 1500 with the MS-DOS 3.10 system diskette in floppy drive 'A'. o From the A> prompt, type: 'format a:' for a 1.2M (high capacity) floppy OR 'format a:/4' for a 360Kb floppy. o At the 'Insert new diskette for drive A: and strike ENTER when ready' message, remove the MS-DOS 3.10 system diskette, insert the non-formatted diskette in drive 'A', close the floppy drive door, and press . o At the 'Format another (Y/N)?' prompt, type 'n', . Now the diskette can be initialized using *1PSD under BOSS. ORIGINATOR: D. Wenzel CPU-WYSE-WYSEat-------------------------------------FIB027 Pg001 FIB 00028 12/20/88 *** 1800 System Crashes/Hangs/Parity Errs [ WPSF 491 ] *** Various problems have been reported that are related to the serial ports (COMx) on the serial/parallel cards under BOSS/IX on the MAI 1800 system. Some of these problems may be related to particular IC's on the serial/parallel card. Some of the following symptoms have been seen: o System crash upon boot with a crash code=0. o System hang upon warm boot. The screen display shows 25% 50% 75%, and then the system hangs. o Multiple parity, data overrun, and framing errors on the COMx port. If any of the above symptoms occur, the service representative should: o Inspect the serial/parallel card. o If IC's at 4A and 4B are manufactured by Texas Instruments, the board should be replaced with a board that doesn't have T.I. chips at those locations. Problems may occur because the T.I. chips sometimes generate enough noise on the COMx port to cause the above listed problems. Rework of the serial/parallel cards with the T.I. chips will be done at depot level. ECN No. 13131 addresses the issue. NOTE: Another problem exhibiting a system crash with a crash code=0 and caused by data overrun on the COMx port was corrected in the 7.2R O.S. release. Other problems such as terminal hang conditions and MBF interface printers getting into an error condition may still occur when using a terminal or MBF interface printer on a COMx port. Therefore, it is recommended that the COMx ports not be used for terminals or MBF interface printers. The COMx ports should only be used for running industry standard interface style printers (i.e., 4215, 4217, 4222). ORIGINATOR: D. Wenzel CPU-WYSE-WYSEat-------------------------------------FIB028 Pg001 FIB 00029 12/20/88 *** 1800 System Crashes due to Defective Keyring [ WPSF 408-4 ] *** PROBLEM: Some MAI 1800 system keyrings (MBF P/N 400668-002) have been discovered to malfunction because of improper manufacturing. If you look down inside the keyring you will see a printed wiring board to which the security plug/key mates. On some of the keyring boards, a piece of PCB material protrudes enough to interfere with the seating of the security plug. SOLUTION: The protruding material must be filed or cut down far enough to allow proper seating of the security plug. Future parts will have the problem resolved by the manufacturer of the PCBA. ORIGINATOR: D. Wenzel CPU-WYSE-WYSEat-------------------------------------FIB029 Pg001 FIB 00030 12/28/88 *** SuperSoft Diag. Version 2.7.06, Problems & Cautions [ WPSF 500-1 ] *** The MAI 1200, MAI 1500, and MAI 1800 all have been certified to run SuperSoft Diagnostics, V2.7.06. The following is a list of the known problems and cautions to be aware of when running this package: 1. When running any printer test on the PT-4217 or PT-4218 printers, the baud rate should be set no higher than 1200 baud. Greater than 1200 baud may cause hangs or data loss. 2. Formatting doesn't work under Floppy Disk Test. The media should be formatted under MS-DOS prior to running this test or errors will occur. 3. When using the supplied Digital Alignment diskette, the Head Positioner Linearity Test will fail more than 80% of the time. Disregard this error or don't run the test. This can be ordered using P/N 400750-002. This package contains the documentation to run the diagnostics. ORIGINATOR: T. Sears CPU-WYSE-WYSEat-------------------------------------FIB030 Pg001 FIB 00031 01/30/89 *** 1500/1800 Will not load or some hardware inoperative. *** SYMPTOM/TEXT: 1500/1800 system will not load or specific hardware is inoperative, such as Fixed Drives or Floppy Drives. FIX: Insert the Set-Up and Diagnostic diskette and run the Set-Up program. After all hardware is configured properly, select the save option. . This configuration data is held in RAM by an on- board battery and has been known to loose this information. Even if Set-Up information looks correct, you should still go through the Set-Up and Save procedures prior to replacing any hardware. ORIGINATOR: Barry Matthews LOGON: MATTHB CPU-WYSE-WYSEat-------------------------------------FIB031 Pg001 FIB 00032 02/08/89 *** MAI 1800 'msave' SAVE/RESTORE warning [ WPSF 494-3 ] *** When backing up the 7.2R or 7.2P system using 'msave' check the msave.log error file to see if any files were NOT backed up, (especially when a disk is to be reformatted or when upgrading to 7.2R). The field has reported a problem with using 'msave' on a 7.2N or 7.2P system when backing up to tape where files may not be saved. This problem occurs when a file is larger than 64Kb. 'mcssave' can be used to backup a system where there are files larger than 64Kb on a 7.2N or 7.2P system. Also, use 'mcscompare' to compare the contents of tape and disk. The 'msave' problem is fixed in 7.2R. ORIGINATOR: D. Wenzel CPU-WYSE-WYSEat-------------------------------------FIB032 Pg001 FIB 00033 02/08/89 *** Installation info for MT-4406 [ WPSF 508 ] *** PROBLEM: The MT-4406 (60MB/120MB Tape Drives) Installation Guide (916130 Rev. B) and Hardware Announcement #9 have the wrong Controller jumper settings for the MAI 1500 and MAI 1800 systems. SOLUTION: Make the following changes to the MT-4406 Installation Guide: o page 2 (MAI 1500) is: Select "DR" Jumper 3 should be: Select "DR" Jumper 1 o page 3 (MAI 1800) is: Select "IRQSL" Jumper 5 should be: Select "IRQSL" Jumper 2 Hardware Announcement #9 has been revised. Should read: 9A Revised. _______________________________________________________________________ PROBLEM: A number of Tape Controller board DIP switches have been found to have intermittant switch contacts. SYMPTOM: Boards with these intermittent switches won't run the Magnetic Tape System software. SOLUTION: Service personnel should swap out boards exhibiting this problem. ORIGINATOR: C. Figueroa CPU-WYSE-WYSEat-------------------------------------FIB033 Pg001 FIB 00034 02/27/89 *** 40MB 3.5 inch Hard Disk Info & ROM BIOS Upgrade for Maxtor 85MB *** A 40MB Hard Disk, 3.5 inch size, P/N MM570335/400741-004 is now available for the MAI 1500/1800. The drive is Model M2227D2 manufactured by Fujitsu. This drive is the same drive used on the MAI 1200. The information on this FIB applies only to the MAI 1500/1800. For MAI 1200 information see FIB # 10 in the 1200 group. The 40MB 3.5" drive replaces the 31MB (Rodime 203E) in the product line, and it is offered in new systems and as an Add-On drive to an existing system . To take advantage of the full capacity of the 40MB on the MAI 1800, a new ROM BIOS has been released and is included on all new MAI 1800 systems. The new ROM BIOS is also sold to customers as an option on the 1800 to increase the formatted capacity of the Maxtor XT1085 from 58MB to 71MB. The new 1800 ROM BIOS is not offered for the MAI 1500. The old ROM BIOS is used to format the drive to 31MB, using Hard Disk Type 3. MAI 1500 and MAI 1800 Formatted capacities with existing ROM BIOS: --- ---- --- --- ---- --------- ---------- ---- -------- -------- PHYSICAL TYPE DEFINED VENDOR FORMATTED NUMBER OF REQUIRED BY SETUP ICN VENDOR MODEL CAPACITY CYL-HEADS BY SETUP CYL-HEADS MM500110 20MB Seagate ST225 21MB 615 - 4 2 615 - 4 MM501015 20MB Seagate ST4026 21MB 615 - 4 2 615 - 4 MM534055 40MB Rodime RO203E 31MB 640 - 6 3 615 - 6 MM570335 40MB Fujitsu 3.5" M2227D2 31MB 615 - 8 3 615 - 6 MM503040 85MB Maxtor XT1085 58MB 1024 - 8 18 977 - 7 MM503050 140MB Maxtor XT1140 115MB 918 -15 9 900 -15 ******* Jumper and Switch Settings on the 40MB drive: 1. Drive Selection is set by the first 4 positions of jumper block CH1. o Remove jumper on pins 1 and 2. o Set jumper to short pins 3 and 4. o Verify jumper installed on pins 11 and 12. 2. This drive does not require the removal or installation of a terminator resistor block . The terminating resistors are switched on or off by SW1. o Set SW1 position 7 to OFF, all other positions to ON. ***** MAI 1800 Preliminary Beta Information ***** 40MB hard disk field upgrades will require a change on the 1800 CPU ROM BIOS to allow proper configuration. New ROM BIOS Version X.XX is required to format the 40MB hard disk and to increment the capacity of the Maxtor 1085 from 58MB to 71MB. These proms are installed on all MAI 1800 current production units. For existing systems in the field, a set of Proms will be provided with all add-on orders. CPU-WYSE-WYSEat-------------------------------------FIB034 Pg001 A new version of the setup diskette, Version 1.05 is required to use the new entries on the new ROM Bios. This diskette will be shipped with all new systems and all add-on drives. Information to be supplied later: o Setup diskette P/N o ROM BIOS P/N FOR MAI 1800 Formatted capacities with NEW ROM BIOS: --- --- ---- --------- ---------- ---- --- --- ---- PHYSICAL TYPE DEFINED VENDOR FORMATTED NUMBER OF REQUIRED BY SETUP ICN VENDOR MODEL CAPACITY CYL-HEADS BY SETUP CYL-HEADS MM534055 40MB Rodime RO203E 31MB 640 - 6 3 615 - 6 MM570335 40MB Fujitsu 3.5" M2227D2 42MB 615 - 8 5 615 - 8 MM503040 85MB Maxtor XT1085 71MB 1024 - 8 19 1024 - 8 MM503050 140MB Maxtor XT1140 115MB 918 -15 9 900 -15 ORIGINATOR: JAVIER VAN OORDT CPU-WYSE-WYSEat-------------------------------------FIB034 Pg002 FIB 00035 03/21/89 *** Tandberg Tape Drive problems on the MAI 1500 *** New revisions of the 60MB Tandberg tape drive will cause read errors on the MAI 1500. Changes made by the manufacturer on revisions 48 and above have made the tape drive incompatible with BOSS 6.x operating system used on the MAI 1500. The MAI 1800 using BOSS/IX 7.2x operating system is not affected by these changes. A new number, MM650050, has been assigned to the older revisions (47 and below) of the 60MB tape drive. This is the part to be used with the MAI 1500. The existing number, MM650002, has been re-assigned to new revisions (48 and above) of the 60MB tape drive. This part will not work with the MAI 1500. Present field stock of 60MB tape drives should be inspected and re-identified as required. To determine the revision level of the Tandberg drive, examine the Revision Level label on the back of the drive. The last number crossed-out on the matrix of numbers is the revision level of the drive. For example, if the last number crossed out is 47, and the first number not crossed out is 48, the drive is revision 47. New numbers for the 60MB Tandberg tape drives: --- ------- --- --- ---- -------- ---- ------ MM NUMBER: MM650002 MM650050 MBF NUMBER: 400683-002 400683-003 TANDBERG REVISION LEVEL: Rev. 48 and above Rev. 47 and below USED ON MAI 1500: NO YES USED ON ALL OTHER SYSTEMS: YES YES ORIGINATOR: JAVIER VAN OORDT CPU-WYSE-WYSEat-------------------------------------FIB035 Pg001 FIB 00036 05/09/89 *** UPGRADEING A 85MB MAXTOR FROM 58 TO 71MB WITH NEW ROM BIOS *** SYMPTOM/TEXT: ITEMS NEEDED FOR UPGRADE:TWO ROM BIOS PROMS:250225-011 & 250226-011,NEW CONFIGURATION RECORD AND A NEW SETUP AND TEST DISKETTE. (IF YOU DON'T PUT THE NEW CONFIG DOWN THE DRIVE WILL SEEM TO TAKE THE SETUP AND OSINSTALL BUT WHEN YOU BOOT THE SYSTEM IT WILL FAIL WITH FILE SYSTEM LEFT MOUNTED CR TO REBOOT FOR AUTOMATIC REPAIR,WHEN YOU CR IT JUST SHUTS DOWN) FIX: THE LOCATIONS FOR THE ROM BIOS PROMS ARE: 250225-011 4D 250226-011 7D THE PROCEDURE FOR THE UPGRADE IS IN THE MAI 1800 SERVICE MANUAL M8112 APPENDIX E. ORIGINATOR: BOB BERARD CPU-WYSE-WYSEat-------------------------------------FIB036 Pg001 FIB 00037 05/22/89 *** Crash Codes for 1800 systems *** # The following crash codes are specific to the 1800 system: 34, 37, 103 Not used 33 Too many BFS devices configured 41 Process not found on queue 50 Bad/missing SSN device (bad/marginal/missing key) 51 Incompatible/invalid BIOS (non-MBF BIOS in machine) 52 Invalid system configuration record (could possibly be due to bad SSN as well) 53 Segment not in memory 100 DMA page boundary violation in floppy drive 0 101 DMA page boundary violation in floppy drive 1 102 DMA page boundary violation in cartridge tape Thanks to Dan Wenzel in MBF Product Support for this information. ORIGINATOR: Kim Yaworsky/Dan Wenzel CPU-WYSE-WYSEat-------------------------------------FIB037 Pg001 FIB 00038 10/27/89 *** New Disk Controller P/N 400632-003/WD-1003V-MM2 [ WFSF 556 ] *** New Disk Controller For The 1200/1400/1500/1800 Chuck Zimmerman 9-8-89 556 Systems A new disk controller has been certified and is being used as an alternative source for the winchester and floppy disk controller on the MAI 1200/1400/1500/1800 systems. The new controller has been found to be functionally equivalent to the old controller and has a new MAI Basic Four part number 400632-003. The new controller has a manufacturer part number WD-1003V-MM2. The required pin positions for jumper W1 are: PIN # POSITION DESCRIPTION 1-2 OFF Winchester(s) in non-latched mode. 3-4 OFF Reserved. 5-6 OFF Caching disabled. 7-8 ON Format compatable with WD1003-WA2 ____________________________________________________________ | LED DRIVE1 DRIVE0 WINCHESTER FLOPPY | | ==== ====== ====== ========== ========== | | J6 o J3 o J4 o J5 o J1 | | | | o = pin 1 2|...o| 8 | | 1|...o| 7 | | W1 | | | | | |_________________. .--. .________| |________| |___________________| Figure 1. Jumper Location WARNING: On existing MAI 1200, 1400, 1500 and 1800 systems when the controller is used as a replacement for a WD-1003- WA2, the disk activity cable is not long enough to attach to the J6 (LED) connector on the controller board. The cable is included with the controller. To order the cable seperately, the MAI Basic Four part number is 916477-001. ORIGINATOR: Chuck Zimmerman CPU-WYSE-WYSEat-------------------------------------FIB038 Pg001 FIB 00039 07/06/90 *** Service Diagnostics Package Available [ WPSF 601 ] *** A service level diagnostics package is available for the 80286/80386 based systems (MAI 1200, 1400 and PSx 30) configured with a 3.5" floppy drive. The package, Windsor PC Technician, is an expendable tool that is available through regular procurement channels. Part Number: 400750-003 MM Number: MM570282 The service level diagnostics package for the 80286 based systems (1500 and 1800) configured with a 5.25" floppy drive is the Supersoft service diagnostics. Part Number: 400750-002 MM Number: MM570281 The following is a list of the known problems and cautions to be aware of when running the Supersoft package (excerpts from Field Bulletin 500-1): 1) When running any printer test on the PT-4217 or PT-4218 printers, the baud rate should be set no higher than 1200 baud. Greater than 1200 baud may cause hangs or data loss. 2) Formatting doesn't work under floppy disk test. The media should be formatted under MS-DOS prior to running this test or errors will occur. 3) When using the supplied Digital Alignment diskette, the Head Positioner Linearity test will fail more than 80% of the time. Disregard this error or don't run the test. Complete instructions for running the tests are provided with the diagnostics. ORIGINATOR: Steve Binderup CPU-WYSE-WYSEat-------------------------------------FIB039 Pg001 FIB 00040 02/10/90 *** Crash Codes for all BOSS/IX Systems are in SPx Handbook *** The CRASH CODES (or ERROR HALT CODES) which are displayed at the time of a system crash, for all systems using the BOSS/IX operating system are listed in HANDBOOKS-BASIC FOUR FIB 4. These codes apply to the 1800 system as well as the 2000, 2500, 3000, and 4000 systems. ORIGINATOR: Norm Jones CPU-WYSE-WYSEat-------------------------------------FIB040 Pg001 FIB 00041 02/22/90 *** Installing a 2ND Hard Disk on a 1500 [ WPSF 595 ] *** The following procedure is used to install a second hard drive onto an existing MAI 1500 with one hard disk: 1. Ensure that the customer has backed up the first hard disk as a precaution. 2. Ensure that the hard drive's address switches are properly set. The following is a list of the currently supported drives on the MAI 1500, the disk type and the settings. 20 MB - Segate ST 255 1/2 Height Drives (Disk Type 2): The jumpers are located next to the PCBA next to connector J2. Only jumper W2 should be connected. Note the W1 is closest to connector J2. (Radial). 20 MB - Segate ST 4026 Full Height Drives (Disk Type 2): The Jumpers are located between the Bus & Radial connectors. Only jumper W2 should be connected. Note that W1 is closest to Radial Connector. 31 MB - Rodime R0 203E Full Height Drives (Disk Type 3): The jumper switch (hooks) is accessible from the back of the drive. Position 1 is on the right side of the switch. Only position 2 should be jumpered, 2nd position from bus plug. 58 MB Maxtor XT 1085 Full Height Drives (Disk Type 18) & 115 MB Maxtor XT 1140 Full Height Drives (Disk Type 9): Jumper 2 to C on J7 on the underside of the drive control PCB. 3. Remove the terminator from the second drive. Physically install the drive. 4. Boot the system with the "Test and Setup" diskette. Run setup for the second drive. 5. Perform the low level format "Hard Disk Preperation" on the second drive. 6. Boot the hard drive (BOSS). 7. Enter BASIC (or press RETURN at MENU). 8. Run "*SETDISK". Setup drive type H1. 9. Boot the system from the hard drive. 10. Run "*PARTDISK". Dedicate H1 from BOSS. 11. Boot the system from the hard drive. CPU-WYSE-WYSEat-------------------------------------FIB041 Pg001 12. Run "*1PSD". Initialize Device (H1). 13. Boot the system from the hard drive. 14. Run "*NSPD" (Basic Configurator). Source drive the hard disk. Define any "user" directories on the second drive. 15. Reboot the system. ORIGINATOR: Chuck Zimmerman CPU-WYSE-WYSEat-------------------------------------FIB041 Pg002 FIB 00042 MAI COMPANY CONFIDENTIAL 06/12/92 *** ERROR -1 AND 49 *** ERROR -1 AND 49 CAN OCCUR ON CORRUPTED FILES. SOMETIMES COPYING TTO ANOTHER DIRECTORY WILL REPAIR THEM. IF YOU HAVE TO FORMAT THE DISK FOR ANY REASON YOU WILL HAVE INSTALL BOSS AGAIN. WHEN YOU REACH OPTION "2" CONFIGURE DISK DIRECTORIES. CREATE "UTIL " DIRECTORY ONLY AT THIS TIME CREATE CUSTOMER DIRECTORIES AFTER BOSS IS LOADED DOWN OR YOU WILL GET ERROR -1 AND 49 . ORIGINATOR: J WHALEN CPU-WYSE-WYSEat-------------------------------------FIB042 Pg001 FIB 00043 MAI COMPANY CONFIDENTIAL 08/17/95 *** Crash codes 50 & 52 on 1800 system with two Maxtor XT1085 drives *** SYMPTOM: Crash code 52 on a normal boot and crash code 50 on a boot to the boot partition, on an 1800 system with two Maxtor XT1085 drives, using drive type 19 (67MB). PROBLEM DETERMINATION: The system will boot normally with the CMOS set for one drive (C). FIX: The 1800 system does not appear to support the drive type 19 even though the configuration record shows it as a 71MB drive, use type 18 (56MB). ORIGINATOR: Norm Jones CPU-WYSE-WYSEat-------------------------------------FIB043 Pg001