MAI COMPANY CONFIDENTIAL FIELD INFORMATION BULLETIN SERVICE GROUP(S): MICRO,MINI,LARGE MFG: PRINTRONIX NACS TYPE(S): 4214,4219 MFG. MODEL(S): MVP CATEGORY: PRINTER DESC: 150LPM DUAL MODE MATRIX *** TABLE OF CONTENTS AS OF 09/11/94 *** FIB 00001.General.Information.........................................10/15/86 FIB 00002.Some machines shipped with extra resistor packs on par. inte11/09/84 FIB 00003.Configuration information for serial model on Protocol Conve01/14/85 FIB 00004.Low.Torque paper feed motors................................09/30/88 FIB 00005.Ribbon mask and shuttle sparing information.................10/29/85 FIB 00006.Error 0s, reprinted pages on Basic Four System 2000.........01/30/86 FIB 00007.Procedure for accessing configuration options - manual incor02/20/86 FIB 00008.Looses top of forms in Plot Mode - Bar Code/Forms option....05/01/86 FIB 00009.Underline does not work properly running on OS release 8.5D/01/15/87 FIB 00010.Installation instructions for Bar Code printers - IGP option10/27/91 FIB 00011.PROM PART #,S....SEE FIB 37.................................04/13/94 FIB 00012.Error 0's, Frame and Logic Ground not isolated on all MVP Pr05/04/87 FIB 00013.Data lost with printer powered off..........................09/17/87 FIB 00014.Hammer Phasing Adjustment (Poor print quality and dot alignm02/18/88 FIB 00015.At power on the Printer showed an Error Code of 888 then wen03/04/88 FIB 00016.E.C.N. MVP Platen Rotation Restraint........................03/08/88 FIB 00017.5.07 Firmware problem with Bar Code Forms Option [ WPSF 430 03/28/88 FIB 00018.Ribbon Cable Shorting Problem...............................04/15/88 FIB 00019.Replace Paper Drive Motor and Driver PCBA at the same time..06/15/89 FIB 00020.PRINTER STOPS / STARTS IN SELF TEST MODE....................10/27/88 FIB 00021.Set Screw P/N for Ribbon Hub................................11/29/88 FIB 00022.CORRECTIONS TO SERVICE MANUAL ADJUSTMENT PROCEDURES.(SHUTTLE03/09/89 FIB 00023.Losing Spooled Jobs on MPX system with BFC option installed.04/13/89 FIB 00024.Control Panel Ribbon Cables Failing.........................04/13/89 FIB 00025.FAULT CODES FOR MVP PRINTER.................................07/28/89 FIB 00026.Bar Code Problems after upgrading from 8/9.4 & 8/9.5 to 8/9.08/14/89 FIB 00027.MPx 7XX0 Systems Lock Up When Printing to Parallel MVP Print10/30/89 FIB 00028.Burning Smell Then Printer Stops............................10/30/89 FIB 00029.Platen Creeps Open while Printing - Kit [ WPSF 584R ].....01/17/90 FIB 00030.BAR CODE LEAD IN CHARACTER..................................02/19/90 FIB 00031.PARALLEL.MVP WITH PROTOCOL BOX PROBLEMS.....................04/11/90 FIB 00032.VFU load not working correctly after upgrade to R6H34.......06/29/90 FIB 00033.IGP 20 BOARD IN 4214........................................10/30/91 FIB 00034.4214 Incapable of Printing Auto Industry Bar Codes [ WPSF 706/19/91 FIB 00035.Printer Setups & Prom Info for Bar Code Printers............08/16/91 FIB 00036.Blower fan rotating in the wrong direction [ WPSF 740 ]....10/15/92 FIB 00037.FIRMWARE REVISION LEVELS....................................04/13/94 FIB 00038.USE ON A PC.................................................05/23/94 PRINTER-PRINTRONIX-MVP------------------------------Table Of Contents Pg01 of 01 FIB 00001 10/15/86 *** General Information *** The Dual Mode Matrix Printer, is a microprocessor controlled, multifunction, impact, dot-matrix Printer. The Printer operates at variable speeds according to dot-density selection. The Printer uses a hammer bank and an oscillating shuttle to print a pattern of horizontal dots, one row at a time. Two operator control panels, one containing a digital display panel as well as switches, allow an operator to select and control internal functions, run self-tests, and configure the Printer for appropriate responses to commands and data from a host CPU. The Printer can be either a Serial or Parallel Interface, with the parallel being a standard (Centronics) interface. *** NACS MACHINE TYPES AND FEATURE NUMBERS *** 4314,4419,9214 *** AVAILABLE DOCUMENTATION *** S-HDBK-B52 Basic Four Dual Mode Matrix Printer Service Manual (8077A) S-HDBK-B63 Basic Four Dual Mode Printer Operators Guide M5177C B/4 PT-4214 Dual Mode & PT-4219 Bar Code Printer User Reference Manual S-HDBK-836 Printronix MVP Maintenance Manual S-HDBK-837 Printronix MVP Users Reference Manual S-HDBK-838 Printronix MVP Operators Guide *** AVAILABLE TRAINING *** Training available at Frazer, PA or Sorbus West. Video Course # V-141-O Printronix MVP Printer (Tape # M2198) *** SPECIAL TOOLS *** PRINTER TESTER - Sorbus part number - 0R997262 (tester works with Centronics parallel and Industry Standard Serial) ORIGINATOR: J. O'BRIEN PRINTER-PRINTRONIX-MVP------------------------------FIB001 Pg001 FIB 00002 11/09/84 *** Some machines shipped with extra resistor packs on par. interface *** Some MVP Printers are being shipped with extra resistor packs. Please discard them. The MVP uses the Centronics interface and the extra resistor pack is to be used with Data Products interface. They should not have been shipped with the printers. (Data Products interface is not supported) The parallel interface board should have 1,000 ohm resistor packs in locations 15C and 18C. Location 17C should be empty. ORIGINATOR: J. BUSCAGLIA PRINTER-PRINTRONIX-MVP------------------------------FIB002 Pg001 FIB 00003 01/14/85 *** Configuration information for serial model on Protocol Converter *** GENERAL: 1. Lowest Acceptable Firmware for the Serial printer is MM320172. which is equal to Vendor Kit P/N 110695-002. When you print the configurator you should get: 2. Address location 80.0 must be changed to 80.2 to work with the Protocol Converter. 3. All Basic Four Dual Mode Serial Interface Printers (Model 4214) will only work with the Model 4601 Protocol Converter.(PRIOR TO OS RELEASE 8.5) ORIGINATOR: J. MACFARLAND PRINTER-PRINTRONIX-MVP------------------------------FIB003 Pg001 FIB 00004 09/30/88 *** Low Torque paper feed motors *** A few MVP Printers have been shipped to the field with defective Paper Feed Motors (Low torque). The defective motors are Printronix P/N 105629-001 Rev F. If a customer printing multiple part forms experiences paper feed problems, the paper feed motor (MM320075 - 105629-001 Rev F) should be replaced. (This normally happens only with 5 or 6 part forms). The manufacturer assures us that only a few motors may have slipped through. To test for this condition, apply slight pressure with a finger on the motor shaft, and if paper feed becomes erratic, replace the motor. This should be done only if the customer reports paper feed problems. Spares should be checked. Good motors are Printronix P/N 105629-001 Rev H. West coast spares should have already been purged but field spares probqably haven't. ORIGINATOR: J. Buscaglia/J. Tank PRINTER-PRINTRONIX-MVP------------------------------FIB004 Pg001 FIB 00005 10/29/85 *** Ribbon mask and shuttle sparing information *** PROBLEM: Ribbon Mask assemblies are no longer being shipped with Shuttle assemblies. SOLUTION: If a Shuttle is ordered and a Ribbon Mask is also required, order: MM239030 Ribbon Mask Assy (P150/300) MM320035 Ribbon Mask Assy (MVP) ORIGINATOR: J. RIPPL PRINTER-PRINTRONIX-MVP------------------------------FIB005 Pg001 FIB 00006 01/30/86 *** Error 0s, reprinted pages on Basic Four System 2000 *** Problem: The parallel MVP printer reports a false Paper Out condition to the 2000 System. Symptoms: If the spooler is on, the printer reprints a page due to the false paper out conditon. If the spooler is off, the system prints ERROR 0 on the terminal screen. If the directive ERROR is typed at this point, the system prints, System Error Code: -94. Solution: A temporary solution is to remove the ground connection between the signal cable shield and the printer. In new style cables, disconnect the ground pigtail at the printer connector. In older cables, insulate the cable metal connector shell from the cable shield. ORIGINATOR: J. VAN OORDT PRINTER-PRINTRONIX-MVP------------------------------FIB006 Pg001 FIB 00007 02/20/86 *** Procedure for accessing configuration options - manual incorrect *** Basic Four Manual 8077 (Dual Mode Matrix Printer) paragraph 2.8.2 (Memory Configuration Options), is not complete. Please substitute with the following: PRINTER CONFIGURATION: The Printer Configuration Options can be selected with the ADDR and DATA panel switches. To select an option, you must obtain the appropriate 3-digit code (in the form of xx.y) that identifies that option, where: xx = The two left digits, from 20 to 99, represent that option. .y = The third digit, from .0 to .9 represents the specific selection/condition for the selected option. To select a configuration option: 1. Ensure that the power is on and that the RDY light is flashing. 2. Press and release 2nd.FUNC so that its indicator lights up. 3. Press and release ADDR to obtain 2 digit option code. a. The ADDR indicator lights up b. The two left digits of the display (red area on the display panel) will show the option code, from 00 to 99. If this is the first use of the ADDR switch after power turn on, the display shows 00. Otherwise it will show the current value. 4. To change the 2-digit code and/or select another: a. Press and quickly release ADDR to advance the display by 01 each time, or b. Press and hold ADDR for about one second to advance the display more rapidly. c. When the display reaches 99, it starts over at 00. 5. When the desired 2-digit option code appears, which must be from 20 to 99, place the printer into configuration mode as follows: a. Press and hold DATA b. Press and quickly release MODE c. Release DATA. This enables the DATA function for selecting the third digit. (Note: Be sure to release MODE before releasing DATA in order to stay in the configuration mode.) 6. Press and release DATA to obtain the third digit, from .0 to .9, (in the orange area of the display panel). The display advances by .1 each time you press DATA. 7. When you have the correct 3-digit code for the desired configuration option, press 2nd FUNC switch to store the configuration option into memory. 8. Repeat above procedure from the beginning for each configuration option. ORIGINATOR: J. BUSCAGLIA PRINTER-PRINTRONIX-MVP------------------------------FIB007 Pg001 FIB 00008 05/01/86 *** Looses top of forms in Plot Mode - Bar Code/Forms option *** The original DCU firmware released with the Bar Code/Forms option on the DMP printer was bad and had a bug that caused the printer to lose the correct top- of-form position when the plot mode was used. There is some concern that some boards in the field being stocked as spare parts may inadvertantly have an incorrect PROM installed. Please check Parallel Controller PCBAs at location 5C to insure that they all are populated with the correct DCU firmware PROM, vendor P/N 117156-001. MM320160 Parallel Controller PCBA MM320170 PROM kit, Parallel Controller The following Basic Four Feature Upgrade kits should also be checked for the correct DCU PROM before installing either on a customer machine. 400565-005 Serial-to parallel interface conversion kit 400565-006 150 LPM, firmware upgrade, parallel DCU If you find any of the above items which do not have PROM P/N 117156-001, order the following part from Sorbus West. YY017017 117156-001 IC PROM ORIGINATOR: C. GAHAN PRINTER-PRINTRONIX-MVP------------------------------FIB008 Pg001 FIB 00009 01/15/87 *** Underline does not work properly running on OS release 8.5D/9.5D *** SYMPTOM: On Basic Four MPx systems, running OS release 8.5D/9.5D, the underline function does not work properly on DMP printers attached directly to the serial ports, even though the port is properly configured. PROBLEM DETERMINATION: This is a bug ONLY in release 8.5D/9.5D. It is an OS problem in the OS driver software for the DMP. FIX: There is no simple workaround for this problem. The suggestion of Basic Four Product Support is to use a protocol converter until release 8.6 comes out, using the port configuration of "Whisper" instead of DMP. If there is no protocol converter available, have the customer contact Basic Four Product Support for a possible workaround by way of rather extensive user software changes. ORIGINATOR: H. MITCHELL PRINTER-PRINTRONIX-MVP------------------------------FIB009 Pg001 FIB 00010 10/27/91 *** Installation instructions for Bar Code printers - IGP option *** NOTE: Refer to FIB 35 for updated configuration information. 1. HARDWARE REQUIREMENTS A. the MVP must have a parallel controller at the correct rev level: if P/N 110270 - must be REV W or later if P/N 110668-901 - must be REV J or later B. The DCU PROM must be higher than 117121-001 C. The pull-up resistor packs on the parallel controller must be 1K socket 18C should be a 1K DIP resistor pack (R1K) socket 17C should be empty If there is a 220 ohm pack in 18C and a 330 ohm pack in 17C, pull the R1K pack from the IGP location 22B and use it on the parallel controller at location 18C. Place the 220 ohm pack in IGP socket 22B and the 330 ohm pack in IGP socket 21B. 2. INSTALLATION INSTRUCTIONS NOTE: Refer to the PT-4214 Dual Mode Matrix Printer/PT-4219 Bar Code Printer (M8077C) section 5 for illustrations. A. Remove the printer cover B. Install the Test/Reset switch PCBA in the top cover C. Remove mechanism driver PCBA D. Remove parallel controller PCBA and verify REV level and DCU prom level. Check for 1K pull-up at 18C. E. Configure the IGP PCBA per the following sections F. Cable the IGP PCBA to the parallel controller G. Place all PCBAs back in the printer H. Set printer configurations per the following sections 3. SYSTEMS AND CONFIGURATIONS A) 13XX (210 thru 1600) systems 1. Barcode printers are only supported using the serial printer Protocol Converter (SPPC). 2. All barcode printers must be dedicated. 3. The barcode printer must be configured as a serial printer in the 13XX BOSS configuration. B) 2000/3000 systems 1. Barcode printers will operate directly from the CMB or 4-way ports, no SPPC is needed. 2. All barcode printers must be dedicated. 3. The printer should be configured as a DMP printer in the PRINTER-PRINTRONIX-MVP------------------------------FIB010 Pg001 Configuration utility. C) MPx (7000/8000/9000) systems 1. On operating systems below 8.4D , a SPPC must be used. 2. On operating systems above 8.4D , a SPPC is not required.however an adapter cable (907862-001) , must be used. This cable is used between the I/O system cable and the printer I/O port. **** NOTE **** The 907862-001 cable uses only pins 2 , 3 , and 7. All other pins are not used. 3. The printer must be configured as a serial DMP printer. 4. Barcode printers can be used in dedicated or spooler mode. 4. Internal settings of the printer A) Switch settings for IGP PCBA - MM320195 SWITCH SWITCH LOCATION NUMBER 13A 15A 16A 18A ------ --- --- --- --- 1 ON ON OFF OFF 2 OFF OFF OFF OFF 3 ON OFF OFF OFF 4 ON OFF OFF ON 5 ON OFF OFF OFF 6 ON ON OFF OFF 7 ON OFF OFF OFF 8 OFF OFF OFF OFF B) Correct printer configuration , when printed from self-test Diagnostic tests successful Jumper platform at location - 13A W1-4: Baud Rate----- 1-4 --- 9600 W5: 7-bits-------- 5 ----- Inserted W6: Odd Parity---- 6 ----- Inserted W7: Parity ------- 7 ----- Inserted W8: 2-Stop bits--- 8 ----- Removed Jumper platform at location - 15A W9: INT CLK------- 1 ----- Inserted W10: TTL CLK------- 2 ----- Removed W11: X16----------- 3 ----- Removed W12: DTRXON-------- 4 ----- Removed W13: RTSXON-------- 5 ----- Removed W14: XONP---------- 6 ----- Inserted Jumper platform at location - 16A W17: Parallel------- 1 ----- Removed W18: DPSEL---------- 2 ----- Removed W19: DB8DIS--------- 3 ----- Removed W20: PIDIS---------- 4 ----- Removed W21: DATAP---------- 5 ----- Removed W22: DSTSP---------- 6 ----- Removed W23: CIOP----------- 7 ----- Removed Jumper platform at location - 18A W25: CR=LF---------- 1 ----- Removed W26,27,28: CNTRL CODE 2,3,4 (^G 07 HEX) PRINTER-PRINTRONIX-MVP------------------------------FIB010 Pg002 W29: CTNX C--------- 5 ----- Removed W30: LFSLEW--------- 6 ----- Removed W31: AUTO LF-------- 7 ----- Removed W32: SPARE---------- 8 ----- Removed C) Firmware settings for Bar Code option: CONFIGURATION: 20.1 21.0 22.0 23.0 24.0 25.1 26.0 27.0 28.0 29.0 30.0 31.0 32.0 33.0 34.0 35.0 36.0 37.0 38.0 39.0 40.0 41.0 42.0 43.0 44.0 45.0 46.0 47.0 48.0 49.0 50.1 51.0 52.0 53.0 54.0 55.0 56.0 57.0 58.0 59.0 60.0 61.1 62.1 63.0 64.0 65.0 66.1 67.0 68.0 69.0 **** NOTE **** Options 70 thru 99 are of no concern , as they are options for DMP printers with serial controllers . The IGP PCBA option , works only with DMP printers that use parallel controllers. D) BAUD RATE switch settings (if other than 9600 BAUD is required) BAUD RATE 13A-1 13A-2 13A-3 13A-4 --------- ------ ------ ------ ------ 50 CLOSED OPEN OPEN OPEN 75 OPEN CLOSED OPEN OPEN 110 CLOSED CLOSED OPEN OPEN 134.5 OPEN OPEN CLOSED OPEN 150 CLOSED OPEN CLOSED OPEN 300 OPEN CLOSED CLOSED OPEN 600 CLOSED CLOSED CLOSED OPEN 1200 OPEN OPEN OPEN CLOSED 1800 CLOSED OPEN OPEN CLOSED 2000 OPEN CLOSED OPEN CLOSED 2400 CLOSED CLOSED OPEN CLOSED 4800 OPEN OPEN CLOSED CLOSED 9600 CLOSED OPEN CLOSED CLOSED 19.2K OPEN CLOSED CLOSED CLOSED 38.4K CLOSED CLOSED CLOSED CLOSED ORIGINATOR: John O'Brien MODIFIED BY: Norm Jones PRINTER-PRINTRONIX-MVP------------------------------FIB010 Pg003 FIB 00011 MAI COMPANY CONFIDENTIAL 04/13/94 *** PROM PART #,S....SEE FIB 37 *** The PROM numbers listed in this document, are the current revision level as the date of this FIB. NOTE: Refer to FIB 35 for updated PROM information. ------------------------------------------------------------------------------- PROM kit MM320170 for parallel controller (MM320160) PROM DESCRIPTION LOCATION PROM PART # NACS PART # ---------------------- -------- ----------- ------------- MCU Ser/Par PROM 5A 117146-001 BA400007 DCU parallel PROM 5C 117156-001 BA400006 ASC II (FONT) PROM 7D (or 4C) 116000-002 MM320180 ------------------------------------------------------------------------------- PROM kit MM320245 for parallel controller (MM320205) PROM DESCRIPTION LOCATION PROM PART # NACS PART # ---------------------- -------- ----------- ------------- MCU Ser/Par PROM 5A 117175-001 BA400019 DCU parallel PROM 5C 117173-001 BA400020 ASC II (FONT) PROM 7D *** NOT INCLUDED IN THIS KIT *** **** NOTE **** Parallel Controller (MM320205) is the new style controller now being shipped by Printronix. This controller is a downward compatible replacement for the old style Parallel Controller (MM320160), but the old style controller is not an upward compatible replacement for the new style controller. ------------------------------------------------------------------------------- PROM kit MM320172 for serial controller (MM320190) PROM DESCRIPTION LOCATION PROM PART # NACS PART # ---------------------- -------- ----------- ------------- MCU Ser/Par PROM 6A 117146-001 BA400007 DCU serial PROM 1 4D 117154-001 BA400003 DCU serial PROM 2 6D 117154-002 BA400004 ASC II (FONT) PROM 7D *** NOT INCLUDED IN THIS KIT *** ------------------------------------------------------------------------------- PROM kit MM320241 for IGP (20) PCBA option (MM320195 or MM320240) PROM DESCRIPTION LOCATION PROM PART # NACS PART # ---------------------- -------- ----------- ------------- IGP 20 PGM PROM 1 1A 117771-001 BA400016 IGP 20 PGM PROM 2 3A 117771-002 BA400017 IGP 20 PGM PROM 3 4A 117771-003 BA400018 ------------------------------------------------------------------------------- ORIGINATOR: J.O'Brien MODIFIED BY: Norm Jones PRINTER-PRINTRONIX-MVP------------------------------FIB011 Pg001 FIB 00012 05/04/87 *** Error 0's, Frame and Logic Ground not isolated on all MVP Printers *** SYMPTOM: False error 0's reported from the Basic Four system, printer does not drop ready and operator types in "RUN" to continue operation. PROBLEM DETERMINATION: All printers do not have frame and logic ground isolated. This is required on all MVP printers connected to Basic Four systems. Check and isolate grounds, if necessary, on next site visit. FIX: 1. Remove AC from printer. 2. Remove top cover from printer. 3. Remove Power Supply PCBA from Motherboard PCBA and verify if jumper connection in front of J17 (Power Supply Connector) on top side of Motherboard PCBA (MM320050) is connected. (See drawing) 4. If connected, cut solder trace between two solder pads. Then solder .01uf 50v 10% capacitor (YY005422) between the two solder pads. (See drawing) NOTE: Cutting solder trace between pads would isolate frame ground from logic ground, but Basic Four would like the capacitor added. DRAWING: 1 J17 15 | __________________________________ ______| | | POWER SUPPLY CONNECTOR | | | |__________________________________| |______ | add capacitor | | ---||---- <- YY005422 | | | | .01uf 50v 10% | | | | | | solder --> o---X---o <-- solder | | pad ^ pad | | | | | cut | | | | | Printer | | Front | Motherboard PCBA (MM320050) | | |______________________________________________| \/ ORIGINATOR: J. O'Brien PRINTER-PRINTRONIX-MVP------------------------------FIB012 Pg001 FIB 00013 09/17/87 *** Data lost with printer powered off *** It is possible, under some circumstances, to lose data sent to a serial printer using Xon/Xoff protocol. This occurs by powering the printer off without taking it OFFLINE first; or by shutting down or powering down the system and then rebooting with the printer OFFLINE when there are still jobs to be printed. The result, in both cases, is that the remaining data will be sent to the OFFLINE printer and therefore, lost. This is an inherent characteristic when using Xon/Xoff protocol. There are three workarounds: 1. On the 2000/3000, configure the printer and port for DTR, if possible. ** NOTE: DTR IS NOT SUPPORTED ON MPx SYSTEMS. 2. Make sure that the printer is OFFLINE before powering it down. 3. Make sure that the printer is ONLINE before rebooting. ORIGINATOR: T. Sears PRINTER-PRINTRONIX-MVP------------------------------FIB013 Pg001 FIB 00014 02/18/88 *** Hammer Phasing Adjustment (Poor print quality and dot alignment) *** SYMPTOM/TEXT: Poor print quality and dot alignment. To correct this problem ,refer to the "Hammer Phasing Adjustment" in the service manual . It takes only a few minutes to do and will greatly enhance the print quality. This procedure differs from the Printronix 150/300 LPM Printer, as that was accomplished by moving the transducer pickup in counter or clock- wise direction , but on this model it is done via the control panel switches . ORIGINATOR: John Tank LOGON: 11DPS1 PRINTER-PRINTRONIX-MVP------------------------------FIB014 Pg001 FIB 00015 03/04/88 *** At power on the Printer showed an Error Code of 888 then went dead *** SYMPTOM/TEXT: When the printer was powered on it displayed an Error Code of 888 and then went dead . Upon checking the printer , a cold solder joint was found at capacitor C5 in the power supply . At one site it was arching and burned through the PCB . FIX: Check Power Supply for arcing and cold solder connections . Resolder as needed . ORIGINATOR: Alvie Hawthone / Bob Berard PRINTER-PRINTRONIX-MVP------------------------------FIB015 Pg001 FIB 00016 03/08/88 *** E.C.N. MVP Platen Rotation Restraint *** An E.C.N. kit is now available for the loosening of the forms adjustment when using thick forms , on the MVP Printer . The part number for this kit is MM320828 . INSTALLATION INSTRUCTIONS 1) Turn off power and disconnect the ac power cord . 2) Remove the printer cabinet housing . 3) Remove the restraining collar from the left end (as facing printer front) of the platen shaft , this may be accomplished by loosening the cap screw on the collar . 4) Remove the top left hex head screw from the left-hand printer side frame , this is the screw nearest the platen shaft . 5) Remove and inspect contents of E.C.N. kit number MM320828 , contents are as follows : ITEM PART DESCRIPTION 1 Restraint , Platen Rotation 2 Screw , Skt Cap , 6X .75 3 Washer , Flat #6 4 Nut , Hex , 6-32 5 Spacer , Round , .197 ID ,AL 6 Screw , TF , 10-24 X 1.00 7 Washer , Flat #10 6) Install cap screw (2) and washer (3) through hole in top of platen rotation restraint and attach nut (4) on bottom cut-out section of platen rotation restraint . 7) Slide platen rotation restraint onto the left end of the platen shaft with the cap screw facing up , and the elongated hole in the platen rotation restraint pointing to the back of the printer . 8) Insert the 1-inch long screw (6) and spacer (5) through the elongated hole in the back of restraint , install the washer (7) on the screw . Then install the screw into screwthread left open in STEP 4 , and tighten the spacer against the sideframe . 9) Tighten the restraint cap screw (2) until the restraint starts to bind on the platen shaft , then tighten the screw approximately one full turn . (The actual adjustment may be more or less than one turn , depending on the particular forms used .) 10) Re-install cabinet housing cover , apply ac power and test . ORIGINATOR: J.O'Brien PRINTER-PRINTRONIX-MVP------------------------------FIB016 Pg001 FIB 00017 03/28/88 *** 5.07 Firmware problem with Bar Code Forms Option [ WPSF 430 ] *** There is a problem in the 5.07 firmware level on 4214 with Bar Code Forms Option (BCFO). The form does not stay within the length specified unless the printer is configured in the set-up menu to 25.0. All prior set-up (firmware level 2.61) was 25.1. This workaround is to be used only if there are problems with the form length. ORIGINATOR: Leo Sanders PRINTER-PRINTRONIX-MVP------------------------------FIB017 Pg001 FIB 00018 04/15/88 *** Ribbon Cable Shorting Problem *** SYMPTOM/TEXT: Error 73's or parity or framing errors caused by the flat ribbon cable # 101488-003 wearing through and shorting a hammer driver line to frame. The problem is the cable is strung to tight. FIX: The cable may be replaced or taped up and restrung. ORIGINATOR: Richard Van Pelt PRINTER-PRINTRONIX-MVP------------------------------FIB018 Pg001 FIB 00019 06/15/89 *** Replace Paper Drive Motor and Driver PCBA at the same time *** SYMPTOM: Bad Paper Drive Motors (MM320075) . PROBLEM DETERMINATION: It has been determined that a bad Mechanical Drive PCBA (MM320040) will cause Paper Drive Motors to go bad . FIX: Change both the Mechanical Driver PCBA and Paper Drive Motor at the same time . The driver board will have either R58 or BR 3 burnt or blown out. They are located in the upper righthand corner of the PCBA. ORIGINATOR: J.O'Brien,J.Whalen PRINTER-PRINTRONIX-MVP------------------------------FIB019 Pg001 FIB 00020 10/27/88 *** PRINTER STOPS / STARTS IN SELF TEST MODE. *** SYMPTOM/TEXT: In self test mode all motors stop , printer sits for 2-3 sec. then may print a few lines or a page before it stops . The line of print where the printer stopped is unreadable . FIX: Replace shuttle blower motor assemblie (MM320175) ORIGINATOR: GIL MC GEE JR. LOGON: 18DPS1 PRINTER-PRINTRONIX-MVP------------------------------FIB020 Pg001 FIB 00021 11/29/88 *** Set Screw P/N for Ribbon Hub *** SYMPTOM/TEXT: Set screws that hold on this style hub will not fit into spare hubs (P/N MM230780). FIX: Order a quantity of set screws, P/N YY019572, and keep in your tool box. ORIGINATOR: John Tank LOGON: 11DPS1 PRINTER-PRINTRONIX-MVP------------------------------FIB021 Pg001 FIB 00022 03/09/89 *** CORRECTIONS TO SERVICE MANUAL ADJUSTMENT PROCEDURES.(SHUTTLE) *** SYMPTOM/TEXT: THE DUAL MODE MATRIX PRINTER SERVICE MANUAL BFISD 8077P BASIC FOUR MODEL 4214 MACHINE TYPE 4314 ADJUSTMENT PROCEDURE VALUES FOR BUMPERS,STROKE TIMING AND HAMMER PHASING ON PAGE 5-15/16 FIGURE 5-7 ARE INCORRECT. FIX: FIGURE 5-7 PAGE 5-15/16 MOTOR BAR (FRONT) BUMPER ADJUSTMENT. LINES 6,7,9,& 11 SHOWS THE VALUE FOR THE DIGITAL DISPLAY INDICATION OF 145+or-2 LINES 6,7,9,& 11 SHOULD READ THE VALUE FOR DIGITAL DISPLAY INDICATION OF 155+-2 HAMER BANK (REAR) BUMPER ADJUSTMENT LINES 4,5,6,& 8 SHOWS THE VALUE FOR THE DIGITAL DISPLAY INDICATION OF 245+or-2. LINES.4,5,6,& 8 SHOULD READ,THE VALUE FOR DIGITAL DISPLAY INDICATION OF 255+-2 STROKE TIMING ADJUSTMENT LINES 4 & 5 SHOWS THE VALUE FOR THE DIGITAL DISPLAY INDICATION OF 51.5+or-4.0 LINES 4 & 5 SHOULD READ THE VALUE FOR DIGITAL DISPLAY INDICATION OF 51.5+-0.4 HAMMER PHASING ADJUSTMENT LINE 10 READS:REPEAT STEPS 1 THRU 10 FOR MODES 2 AND 3. LINE 10 SHOULD READ:REPEAT STEPS 1 THRU 10 FOR MODE 3. ORIGINATOR: BOB BERARD PRINTER-PRINTRONIX-MVP------------------------------FIB022 Pg001 FIB 00023 04/13/89 *** Losing Spooled Jobs on MPX system with BFC option installed *** An MPX customer was having a problem with their PT-4214 with the Bar Code Forms option. It seems every time they correctly powered off their printer (per FIB #13 they took it offline before powering off) any jobs in the spooler would get lost. The jobs in the spool queu would disappear. What was happening was that when the printer was being powered off after taking it off line it was sending an online status to the spooler through XON/XOFF protocol. Thus instead of still being in the OFFLINE state after powering off it CHANGED to an ONLINE state. The customer would think the printer was ONLINE (it said IDLE in the spooler) and all jobs in the queu would start to "print". Unfortunately the printer was powered off and all jobs would be lost. I tested this numerous times with a traffic light and that is exactly what was happening. This problem was solved by changing the Mechanical Driver PCB. With the correct Mechanical Driver PCB installed when the printer was taken offline and powered off the spooler would show the correct status(OFFLINE/IOERR). The problem was not a defective PCB but the fact that there are now two styles of Mechanical Driver PCBs in stock. These are the two PCBs: MBF Part # Manufacturer # Config # MM320040 110239-001 5 MM320040 111455-901 2 The PCB that caused the problem was Configuration # 2. When any Con- figuration # 2 was installed in the printer it failed. With any # 5 it worked fine. I then converted the printer temporarily to a DMP seial with Configuration # 2. It also worked fine. Thus a Configuration # 5 works fine in both BFC and standard serial DMPs. DO NOT USE A CONFIGURATION # 2 IN A DMP WITH THE BFC OPTION ON AN MPX SYSTEM. If you have a DMP with the BFC option on an SPX system it will work fine with either configuration if you use DTR (must have pin 20 on cable). The two PCBs are easily distinquishable from each other. The words CON- FIGURATION 5 and CONFIGURATION 2 are stencilled on both PCBs. ORIGINATOR: Kim Yaworsky PRINTER-PRINTRONIX-MVP------------------------------FIB023 Pg001 FIB 00024 04/13/89 *** Control Panel Ribbon Cables Failing *** # The ribbon cables going from the control panel on the top cover to in- side the printer eventually fail due to crimping and breaking. This occurs because the two metal clamps holding the cable in place exert too much pres- sure and with the constant opening and closing of the cover the cables break. Many Field Engineers have alleviated this problem through two simple steps: (1) Reverse the metal clamp on the top cover so the clamp is not exerting any direct pressure on the cable. Just remove the two screws and turn the clamp upside down and screw down again. (2) The clamp that holds the cable in place on the lower cover before it enters the printer can simply be re- moved. NOTE: Leave tie wrap attached below control panel ! Top Cover(view when opened) ________________________________________ | -- ___ | | Control PCB > |___| __ | | | | | | |_| | | Ribbon | | | | Cable > | | | | | | | | |_| | | Metal Clamp > |_| | < REVERSE THIS CLAMP | | | | |_________________________________| |__| _______________________________________| | |-| | | Metal Clamp > |_| | < REMOVE THIS CLAMP | Hole where cable enters > |_| | ORIGINATOR: Kim Yaworsky PRINTER-PRINTRONIX-MVP------------------------------FIB024 Pg001 FIB 00025 07/28/89 *** FAULT CODES FOR MVP PRINTER *** SYMPTOM/TEXT: FAULT CODE CHK INDICATOR PROBABLE REASON 002 INTERLOCKS, P/S, PARA.CONT. 011 FLASHING PAPER DETECTING PROBLEM 012 FLASHING PLATEN OPEN, SHUTTLE COVER OFF 014 FLASHING SHUTTLE JAM 015 FLASHING SHUTTLE NOT UP TO SPEED BLANK ALL LEDS ON INTERNAL PROCESSOR PROBLEMS 030 STEADY DCU PROGRAM ROM PROBLEMS 031 STEADY DCU DATA RAM PROBLEMS 032 STEADY DCU CONFIG MEMORY PROBLEMS 033 STEADY CONTROL & STATUS INTERFACE TIME O 040 STEADY PRIMARY FONT ROM CHECK 041 STEADY ALTERNATIVE FONT ROM CHECK 050 STEADY MCU PROGRAM ROM CHECK SUM 051 STEADY MCU DATA RAM PATTERN CHECK 060 STEADY P/S + 30 OR 12 VOLT FAILURE 061 STEADY P/S -16 OR 12 VOLT FAILURE FOLLOWING FAULT CODES FOR SERIAL INTERFACE PRINTERS 070 SERIAL CONTROLLER OR PROMS 071 SERIAL CABLE MISSING,DEFECTIVE 072 DATA OVER RUN ERROR/CONFIG ERR 073 FRAMING ERROR 074 CTS NEVER TRUE 075 UNEXPECTED RECEIVE INTERRUPT S/C 076 UNEXECPTED TRANSMIT INTERRUPT S/C 077 OUTPUT TIME OUT/SERIAL CONT. (S/C 078 UNEXPECTED TIMER INTERRUPT.S/C 079 DSR ALWAYS FALSE CHK CONFIG 080 CARRIER DETECT ALWAYS FALSE 081 THRU 083 ARE FOR USART ERRORS, REPLACE SERIAL CONTROLLER FIX: ORIGINATOR: RICHARD VAN PELT PRINTER-PRINTRONIX-MVP------------------------------FIB025 Pg001 FIB 00026 08/14/89 *** Bar Code Problems after upgrading from 8/9.4 & 8/9.5 to 8/9.6 *** There is a problem with Bar Code software when a customer upgrades from 8/9.4 or 8/9.5 to 8/9.6 ( on any MPX system). A customer printing Bar Code on a 4214/4219 printer after an upgrade might experience their Bar Code software not printing bar codes. Before level 8.6 it was not necessary to have an 'EO' command at the end of a line that began with 'BO' and contained the mnemonic $07$. On level 8.6 this is necessary. An example of this can be found in Worldwide product Support Hardware Bulletin number 10 (BAR CODE PRINTERS), section 11.0 UPC-A Bar Code. The identical example can also be found on page 4-40 of the MBF PT-4214/PT-4219 Bar Code Printer User Reference Manual (M5177C). If you attempt to run this program on a 4214 or 4219 printer on OS level 8/9.6 it will not print the test bar code. If you add an 'EO' at the end of statement 40 the program should work correctly. It will not because there is one other bug in the program. This bug is in statement 110. In this statement the data field should be surrounded by apostrophes as in statement 70. With these two changes the program should now work correctly and the Bar Codes will print pout as they appear in the manual. Here are the two statements as they appear in the manual: NOTE: C$=$07$ (statement 30) 40 PRINT(1) 'BO',C$,"CREATE;UPCA" 110 PRINT(1) "12345678876" Here is how the statements should read: 40 PRINT(1) 'BO',C$,"CREATE;UPCA",'EO' 110 PRINT(1) "'12345678876'" It would be helpful BEFORE an upgrade occurs to warn a customer that they might have to change some lines of code to have their Bar Code printers work properly after the upgrade ! ORIGINATOR: Kim Yaworsky PRINTER-PRINTRONIX-MVP------------------------------FIB026 Pg001 FIB 00027 10/30/89 *** MPx 7XX0 Systems Lock Up When Printing to Parallel MVP Printers *** SYMPTOM/TEXT: When printing to a parallel MVP printer the system locks up. A dump cannot be forced and powering the system down and back up didn't work either. Also when the printer is printing if a 4313 or 4314 terminal is on the system.in the Black on White screen mode, intensified raster lines can be seen flashing across the screen. The flashing raster lines stop when the printer stops. FIX: The shuttle ribbon cable is shorting to the chassis. In my case the loop that is in the cable from the base to the shuttle itself was rubbing against the casting. I taped it up and every thing was OK. ORIGINATOR: Michael C. Pepper Field Product Support Specialist TELEPHONE NO.: 313 462 1885 PRINTER-PRINTRONIX-MVP------------------------------FIB027 Pg001 FIB 00028 10/30/89 *** Burning Smell Then Printer Stops *** SYMPTOM/TEXT: When printing from a 2000 system the operator detected a burning smell, then the printer stopped printing. When the F.E. arrived she found that the parallel controller had burn't lands, after replacing the controller the printer still wouldn't print from the system. The CMB was replaced and the printer started printing and then stopped. The same burning smell was noticed and the parallel controller was again bad. We replaced the parallel controller and tried the printer in the self test print mode, after approx. 5-15 lines of print the parallel controller smoked again. FIX: Upon further inspection we found the shuttle ribbon cable shorted to the frame at the fold where it goes behind the paper feed area. We repaired the short, formed the cable away from the frame, replaced the CMB and everything worked just fine. As a side note this printer was modified per Fib 12 in the Printronix MVP sec- tion, so logic and frame ground should have been isolated. ORIGINATOR: Heather Lewis/Mike Pepper -1885 PRINTER-PRINTRONIX-MVP------------------------------FIB028 Pg001 FIB 00029 01/17/90 *** Platen Creeps Open while Printing - Kit [ WPSF 584R ] *** PROBLEM: The PT-4214/4219 platen may gradually drift open during normal operation (especially when using either 6-part paper or very stiff forms), causing the printer | to go into an off line condition turning the CHK light on and displaying an Error 12. SOLUTION: Installation of a platen rotation restraint. The Part# for this kit is 400565-007 and is described in ECN# 13972. The installation instructions are included with the kit. ORIGINATOR: Tony Kaczoroski PRINTER-PRINTRONIX-MVP------------------------------FIB029 Pg001 FIB 00030 02/19/90 *** BAR CODE LEAD IN CHARACTER *** SYMPTOM/TEXT: TO CHANGE THE LEAD IN CHARACTER (CONTROL CODE) ON THE IGP PCB: JMPR PLATFORM AT LOC. 18A . 2-OFF 2-OFF 3-OFF =07 HEX 3-OFF =03 HEX 4-ON 4-OFF FIX: ORIGINATOR: JERRY CHAPLINSKI & PETE DOBROW 1-338-1334 PRINTER-PRINTRONIX-MVP------------------------------FIB030 Pg001 FIB 00031 04/11/90 *** PARALLEL MVP WITH PROTOCOL BOX PROBLEMS *** SYMPTOM/TEXT: PRINTER CHANGES CHARACTERS AND OR PRINTS GARBAGE . SETUP WAS PARALLEL MVP CONNECTED TO A PROTOCOL BOX. ORIGINAL PROBLEM WAS PICKING A 1 BIT INTERMITTANTLY. WOULD PRINT S FOR R, C FOR B, ETC. NO MIX OF NEW PROTOCOL.PCB, CABLE, OR PARALLEL CONTROLLER WOULD WORK CORRECTLY FOR ANY LENGTH OF TIME. SETUP WOULD ALSO FAIL ON SELF TEST BETWEEN BOX AND PRINTER. AS A REGULAR PARALLEL PARALLEL PRINTER IT WORKED FINE. FIX: THE PARALLEL CONTROLLER NEEDED ANOTHER RESISTOR PACK PLUGGED INTO LOC.C17. THERE IS ONE ALREADY PLUGGED INTO LOC.C18. (WE USED THE PACK FROM ANOTHER CONTROLLER PCB) ORIGINATOR: JULIO RODRIGUEZ & PETE DOBROW PRINTER-PRINTRONIX-MVP------------------------------FIB031 Pg001 FIB 00032 06/29/90 *** VFU load not working correctly after upgrade to R6H34. *** SYMPTOM/TEXT: After upgrade to R6H34, the serial Dual Mode Printer would lose the first tab on every other form. The printer VFU was being loaded by customer software using the 'SL' and 'EL' mnemonics. FIX: There are two ways to fix this: 1. Replace the Firmware on the Serial Controller with the latest Revision. 2. Replace the Serial Controller ORIGINATOR: Nick Brown PRINTER-PRINTRONIX-MVP------------------------------FIB032 Pg001 FIB 00033 10/30/91 *** IGP 20 BOARD IN 4214 *** IGP 20 boards are now being installed in the 4214 with bar code option. configuring the IGP 20 is done by setting a 8 position switch in conjunction with a rotary switch , which is the same as the routine for the 4230 . ORIGINATOR: J WHALEN PRINTER-PRINTRONIX-MVP------------------------------FIB033 Pg001 FIB 00034 06/19/91 *** 4214 Incapable of Printing Auto Industry Bar Codes [ WPSF 717 ] *** AUTOMOTIVE INDUSTRY STANDARD FOR BAR CODES TONY KACZOROSKI 6/91 717 TYPE: Informational PURPOSE: The PT-4214 printer, per design, is not capable of printing bar codes that meet the AIAD (Automotive Industry) standard. Customers who require their bar codes to meet this standard must use the PT-4219, PT-4224 or the PT-4230 printers. ORIGINATOR: Tony Kaczoroski PRINTER-PRINTRONIX-MVP------------------------------FIB034 Pg001 FIB 00035 08/16/91 *** Printer Setups & Prom Info for Bar Code Printers *** Preliminary Field Bulletin Product : Printers Author : Anthony J. Kaczoroski PT-4214 w/BCFO Issue : INFORMATION, LOCATIONS AND SETTINGS FOR THE PT-4214 PARALLEL CONTROLLER BOARD AND BAR CODE FORMS OPTION BOARD (IGP) Type : Informational Purpose : Identify the latest levels for both the Parallel controller and IGP board for the PT-4214 printer. Included in this Field Bulletin is information on the correct switch settings and fimware levels for both boards and the correct ordering information for the boards and individual proms. Procedure: PART -- 1 Parallel Controller Information Parallel MVP BD L150 PCB 111136-001 Rev D (MM320900) or Parallel MVP BD Configuration 3 PCB 110668-001 (MM320160) Parallel Controller Prom Information: MCU -- 117223-001 -- Loc A5 -- MM320270 DCU -- 117215-001 -- Loc C5 -- MM320890 ASCII Font -- 116000-002 -- Loc C4 -- MM320180 Parallel Default Config. -- 110559-002 -- E6 -- MM320145 Parallel Controller Jumper Settings: E1-E2 -- Loc B2 -- IN E3-E4 -- Loc B4 -- IN NODDOG -- Loc Top Left Hand Side of BD. -- IN NOMDOG -- Loc Top Left Hand Side of BD. -- IN IGP Board Information: IGP-20 LEVEL V Configuration 2 111704-001 (MM320240) OR 111695-001 (MM320895) PRINTER-PRINTRONIX-MVP------------------------------FIB035 Pg001 IGP Prom Information: IGP Prom 1 -- 117771-001 -- Loc A1 -- MM320263 IGP Prom 2 -- 117771-002 -- Loc A3 -- MM320264 IGP Prom 3 -- 117771-003 -- Loc A4 -- MM320265 ASCII Font Prom 1 -- 107091-001 -- Loc A5 -- MM320880 ASCII Font Prom 2 -- 107091-002 -- Loc A7 -- MM320885 IGP Switch Settings: Switch #1 -- Loc A13 -- Positions 1,3,4,5,6,7 -- ON Positions 2,8 -- OFF Switch #2 -- Loc A15 -- Positions 1,6 -- ON Positions 2,3,4,5,7,8 -- OFF Switch #3 -- Loc A16 -- All Positions -- OFF Switch #4 -- Loc A18 -- Position 4 -- ON Positions 1,2,3,5,6,7,8 -- OFF IGP Jumpers: E1-E2 -- Loc E5 -- IN Internal Configuration Information The standard printer configuration printout should look as follows: CONFIGURATION: 20.1 21.0 22.0 23.0 24.0 25.1 26.0 27.0 28.0 29.0 30.0 31.0 32.0 33.0 34.0 35.0 36.0 37.0 38.0 39.0 40.0 41.0 42.0 43.0 44.0 45.0 46.0 47.0 48.0 49.0 50.1 51.0 52.0 53.0 54.0 55.0 56.0 57.0 58.0 59.0 60.0 61.1 62.1 63.0 64.0 65.0 66.1 67.0 68.0 69.0 70.0 71.0 72.0 73.0 74.0 75.0 76.0 77.0 78.0 79.0 80.0 81.0 82.00 83.00 84.00 85.0 86.C 87.8 88.1 89.0 90.0 91.0 92.0 93.0 94.0 95.0 96.0 97.0 98.0 99.0 PART NUMBERS : DCU : 117215-001 VER 20.64 D.C. 8743 MCU : 117223-001 VER 20.29 D.C. 8811 FONT #1 : 116000-002 VER 10.00 D.C. 8237 FONT #2 : ( Not Installed ) The IGP configuration should look as follows: Copyright 1986 Printronix Inc. Part number : 117771 Version BF5.07 Date : Jul-14-1986 Diagnostic tests successful PRINTER-PRINTRONIX-MVP------------------------------FIB035 Pg002 Jumper platform at location - 13 A W1-4: Baud Rate ------ 1-4 -- 09600 W5: 7-bits ---------- 5 ---- Inserted W6: Odd Parity ------ 6 ---- Inserted W7: Parity ---------- 7 ---- Inserted W8: 2-Stop bits ----- 8 ---- Removed Jumper platform at location - 15 A W9: INT CLK ---------- 1 ---- Inserted W10: TTL CLK ---------- 2 ---- Removed W11: X16 -------------- 3 ---- Removed W12: DTRXON ----------- 4 ---- Removed W13: RTSXON ----------- 5 ---- Removed W14: XONP ------------- 6 ---- Inserted W15: Hex 04/05 strip -- 7 ---- Removed Jumper platform at location - 16 A W17: Parallel --------- 1 ---- Removed W18: DPSEL ------------ 2 ---- Removed W19: DP8DIS ----------- 3 ---- Removed W20: PIDIS ------------ 4 ---- Removed W21: DATAP ------------ 5 ---- Removed W22: DSTBP ------------ 6 ---- Removed W23: CIOP ------------- 7 ---- Removed Jumper platform at location - 18 A W25: CR=LF ------------ 1 ---- Removed W26,27,28: CNTRL CODE - 2,3,4 (^G 07 HEX) W29: SLEW REL 1-15 ---- 5 ---- Removed W30: LFSLEW ----------- 6 ---- Removed W31: Auto LF ---------- 7 ---- Removed W32: Spare ------------ 8 ---- Removed .!"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmno !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnop "#$%&'()*+,-.-0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopq #$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqr $%&'()*+,-.-0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrs %&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrst &'()*+,-.-0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstu '()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuv ()*+,-.-0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvw )*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwx 0 1 2 3 4 5 6 7 8 9 0 A B C D E F 0123456789ABCDEF ORIGINATOR: Tony Kaczoroski PRINTER-PRINTRONIX-MVP------------------------------FIB035 Pg003 FIB 00036 MAI COMPANY CONFIDENTIAL 10/15/92 *** Blower fan rotating in the wrong direction [ WPSF 740 ] *** TYPE: Informational PURPOSE: To notify the field of a problem with the fan in the blower assembly rotating in the wrong direction. The blower assembly, MAI P/N 400565-123 (MM320175) used on the PT-4214 MVP and PT-4219 Bar Code Printer is probably rotating in the wrong direction on the majority of printers in the field and not providing adequate cooling to the printer's shuttle assembly area. The blower only runs when the shuttle assembly moves (during printing) and does not provide cooling when the printer is in idle mode (not printing). A small volume of air will still blow towards the shuttle assembly even if fan rotation is incorrect, however shuttle errors and or print degradation can occur during long print jobs. Motor operation is easily checked by first powering the printer OFF, removing both ribbon spools and lifting off the black plastic shuttle assembly cover. Remove the two screws securing the blower assembly to the chassis and lift the assembly and place it on its side. Use a pencil to push down and defeat the cover assembly safety switch. Monitor the blower motor rotation when the printer is first powered on (the motor will only turn momentarily). A longer test is possible with. paper in the printer and the configuration printout perfvormed. Looking at the motor shaft and fan side, rotation should be counter clockwise. The blower should draw air from the bottom of the printer and blow air out the rectangular opening toward the shuttle motor assembly. If the . motor rotation is clockwise only 1/4 the volume of air will be directed toward the shuttle. To change the motor rotation, locate the J27 connector just in front of the PCBA card cage assembly and reverse the leads. ORIGINATOR: Dan Arteritano PRINTER-PRINTRONIX-MVP------------------------------FIB036 Pg001 FIB 00037 MAI COMPANY CONFIDENTIAL 04/13/94 *** FIRMWARE REVISION LEVELS *** Subject: PT-4214 (DMP) & PT-4219 (Bar Code) Control PCBA & IGP-20 PCBA Firmware Revision Levels The purpose of this memo is to describe the latest firmware configurations available for the PT-4214 and PT-4219 printers and clairify which PROMs and PCBAs should be used in the various printer configurations. All of the firmware configurations listed in this memo have been in effect for at least 2 years, and any PCBAs sent through the MAI Repair Center should have been upgraded. We are finding, however, that many PCBAs that FE's have in their stock and that Regional Depot Level have in their stock contain Firmware over 5 years old. Some may not have been upgraded or were accidently exchang- ed with PCBAs from customer sites that function but still don't have the latest level of firmware installed. PROMS should be ordered individually intead of attempting to order PROM Kit part numbers. Most kits have been obsoleted. PT-4214 Printer with Serial Controller PCBA: Printronix PCBA P/N 110500-001 or 901 (MM320190) PROM Description Loc Ck Sum Version Printronix PN MAI PROM P/N MM P/N CU PROM 6A 8E66 V 20.29 117223-001 N/A 320270 DCU PROM 1 4D F7F4 V 30.64 117663-001 N/A 320273 DCU PROM 2 6D DB97 V 30.64 117663-002 N/A 320274 ASCII Font PROM 7D 1300 V 10.00 116000-002 400565-124 320180 Serial Config PROM 14A 110559-003 400565-138 320152 PT-4214 & 4219 Printer with Parallel Controller PCBA: Printronix PCBA P/N 110668-001 or -901 (MM320160) or Printronix P/N 111137-001 or 901 (MM320205). The exact same PROMs listed below are used on both types of Parallel Control PCBAs. NOTE: The PT-4219 uses P/N 111137-001 (MM320205) Control PCBA only, the PT-4214 can use either PCBA. Also PT-4214 and PT-4219 printers with the IGP-20 BC/FO (Bar Code Forms Option) will have a parallel controller PCBA installed. PROM Description Loc Ck Sum Version Printronix P/N MAI PROM P/N MM P/N MCU PROM 5A 8E66 V 20.29 117223-001 N/A 320270 DCU Par PROM 5C A1B6 V 20.64 117215-001 N/A 320890 ASCII Font PROM 4C 1300 V 10.00 116000-002 400565-124 320180 Parallel Config PROM 6E 110559-002 400565-136 320145 PT-4214 & 4219 IGP-20 Bar Code Forms Option PCBA There are 2 different types of IGP-20 Option PCBAs used for the PT-4214 and 4219. The older IGP-20 Level 5 PCBA can be identified by four 8 position DIP switch assemblies at the top of the board. The Printronix P/N is 111704-001 or -901 (MM320240). PROM Description Loc Ck Sum Version Printronix P/N MAI PROM P/N MM P/N GP-20 Prog PROM 1 1A 3D00 V 5.07 117771-001 N/A 320263 IGP-20 Prog PROM 2 3A 5C74 V 5.07 117771-002 N/A 320264 IGP-20 Prog PROM 3 4A 546F V 5.07 117771-003 N/A 320265 ASCII Font PROM 1 5A 0A88 107091-001 N/A 320880 ASCII Font PROM 2 7A A496 107091-002 N/A 320885 PRINTER-PRINTRONIX-MVP------------------------------FIB037 Pg001 The newer IGP-20 Level 6 PCBA can be identified by one 8 position DIP switch and one Rotary Dial Address switch located at the top of the board. The Printronix P/N is 112049-001 or -901 (MM323129). PROM Description Loc Ck Sum Version Printronix P/N MAI PROM P/N MM P/N IGP-20 Prog PROM 1 4A C307 V 6.30R 107150-001 165069-001 329241 IGP-20 Prog PROM 2 1A 33F4 V 6.30R 107150-002 165069-002 329242 Character PROM 5A 1107 V 1.01A 107151-001 165069-003 329243 ORIGINATOR: M. RAMUNI PRINTER-PRINTRONIX-MVP------------------------------FIB037 Pg002 FIB 00038 MAI COMPANY CONFIDENTIAL 05/23/94 *** USE ON A PC *** Subject: MAI & Printronix Shuttle Matrix Printer Support on PC System Parallel Centronics Ports The purpose of this bulletin is to describe the required terminating resistor pack changes and cabling needed to operate most of the MAI and Printronix Shut- tle Matrix Centronics parallel printers on PC type Centronics interfaces. The bulletin pertains to the following printer models: MAI models; PT-4201, PT-4214, PT-4219, PT-4224 & PT-4230. Printronix models; P150, P300, MVP, L150, P600, P3040, P6040, P6080, P6240, P6280 & P9012 History Earlier model MAI Systems exclusively used what is now termed as High Speed or True Centronics Parallel interfaces to drive printers with the Centronics paral- lel interface. The hardware components in the printer and on the system inter- face PCBA were all made compatible to support a fast Strobe for clocking in the parallel print data and pullup and pulldown terminating resistor packs to sup- port a signal cable length up to 30 feet. The Centronics parallel interface driver circuits on 13xx, MPx, AS Series, SPx, GPx 640 and GPx70 Systems and systems using the MAI Multi-function PCBA option or the 4601 Protocol Conver- sion Box all support the High Speed Centronics parallel printers. The Personal Computers (PCs) almost exclusively use what is now termed the PC type Centronics Parallel interface. This interface uses an open collector type circuit and hardware components that support a slower Strobe signal and maximum cable lengths anywhere from 6 to 15 feet. Most System manufacturers now use this PC type Centronics interface. Included in this system list is the MAI 1200, 1400, 1500, 1800, PSx30, GPx240/340/440, GPx30/50, GPx80, GPx60/90 and RPx7000. Required Modification Most MAI and Printronix Shuttle Matrix printers can be easily modified to oper- ate from PC type Centronics parallel interfaces by changing terminating resistor packs installed in them and then limiting the signal cable length to 15 feet. Unless the correct terminating packs are installed, these printers will not print at all from most PC type parallel ports. The recommended cable for Centronics parallel support is MAI P/N 916291-001 (15' long and double shielded). Control PCBA Terminating Resistor Packs Terminating resistor pack configuration varies from one printer to the next as far as location on the Parallel Control PCBA or Interface Connector PCBA. As a general rule if the printer has a 220 ohm pullup resistor pack and a 330 ohm pulldown pack installed (standard MAI configuration), the 220 ohm pack must be replaced by a 1K ohm pack and the 330 ohm pack must be removed and the socket left vacant. MAI P/N for the 1K ohm 14 pin resistor pack is 119003-007. IGP (Intelligence Graphic Processor) or BC/FO (MAI Bar Code Forms Option) PCBA Terminating Resistor Packs The same general rule applies if the printer has an IGP PCBA option installed and the customer wants to input Centronics parallel data to the printer instead of serial data. When an IGP PCBA is installed in the printer, data is first sent to the IGP PCBA then the IGP outputs parallel data (usually Dataproducts parallel) to the Control PCBA. Because the IGP is the PCBA first receiving data from the system, proper terminating resistor pack configuration is more critical to the IGP than the Control PCBA. You can often use the 220 and 330 ohm packs in the Controller PCBA and use the 1K ohm pack in the IGP PCBA. MAI part number for the 1K ohm 14 pin resistor pack is 119003-007. PRINTER-PRINTRONIX-MVP------------------------------FIB038 Pg001 PT-4201 Printers The MAI PT-4201 (150 & 300 LPM) printers are the exception to the rule for operating from a PC Centronics parallel port. The terminating resistor pack (only one) is soldered in the Logic A PCBA and is unique in that it combines both the 220 and 330 ohm pack into one component resistor pack. To date no replacement pack has been found or testing performed that allows these printers to operate directly from a PC Parallel port. Solution for these printers is to. use a serial to parallel converter box or MAI 4601 protocol box. NOTE: The PT-4201 printer should not be confused with the Printronix P150 and P300 printers that use different Logic A and Logic B PCBAs with the Logic A PCBA having removable resistor packs. Terminating Resistor Pack Configuration Listing for MAI and Printronix Supported Printers Note: # = Required configuration for PC Type Centronics ports: Most PCs or MAI: 1200, 1500, 1800, PSx30, GPx240/340/440, GPx30/50, GPx80, GPx60/90 and RPx7000. * = Required configuration for MAI: 13xx, MPx, AS, SPx, GPx640, GPx70 or when an MAI Multi-Function PCBA Opt or MAI 4601 Protocol Box is used. MAI Part Number for the 1K ohm 14 pin Resistor Pack is 119003-007 MAI Model PTX Model Printer Desc. PCBA Desc. & P/N Loc./value Loc./value P150/P300 150 & 300 LPM Logic A6 106599-901 3A=1K ohm 2A=Vacant # 3A=220 ohm 2A=330 ohm * PT-4214 MVP 150 LPM Par Contr 110668-001 18C=1K ohm 17C=Vacant # 18C=220 ohm17C=330 ohm* or . Par Contr 111137-001 18C=1K ohm 17C=Vacant # 18C=220 ohm17C=330 ohm* PT-4219 L150 Bar Code Ptr Par Contr 111137-001 18C=1K ohm 17C=Vacant # 18C=220 ohm17C=330 ohm* IGP20 for P4214/19 & PTX MVP/L150 IGP20 lvl5 111704-901 22B=1K ohm 21B=Vacant # 22B=220 ohm21B=330 ohm* or IGP20 lvl6 112049-901 22B=1K ohm 21B=Vacant # 22B =220 ohm 21B =330 ohm * PT-4224 P3040 300 LPM Prtr P3000 Cntr 111951-001 20D=1K ohm 20E=Vacant # 20D=220 ohm20E=330 ohm* or P3040A Ctr 112322-001 33F=1K ohm 32F=Vacant # 33F=220 ohm32F=330 ohm* IGP20 & 200 for P4224 & PTX P3040 IGP20 Lvl6 112049-901 22B=1K ohm 21B=Vacant # 22B=220 ohm21B=330 ohm* or IGP200 148777-901 17B=1K ohm 18B=Vacant # 17B=220 ohm18B=330 ohm* PT-4230 P9012 900 LPM Ptr DCU Cntr 132015-001 5V=1K ohm 4V=Vacant # 5V=220 ohm 4V=330 ohm * or DCU Cntr 133888-001 4S=1K ohm 4P=Vacant # 4S =220 ohm 4P =330 ohm * IGP40 & 400 for P4230 & P9012 IGP40 PCB 132257-001 7J=1K ohm 7G=Vacant # 7J=220 ohm 7G=330 ohm * or . IGP400 PCB 141686-901 6E=1K ohm 5E=Vacant # 6E=220 ohm 5E=330 ohm * P600 600 LPM Ptr Logic A6 106599-901 3A=1K ohm 2A=Vacant # 3A=220 ohm 2A=330 ohm * P6040/6080 & P6240/6280 I/O Cabl PCB U1&U3=1Kohm U2=Vacant # U1&U3=220ohmU2=330 ohm* IGP10 for P300 & P600 IGP10 Lvl5 108475-901 11A=1K ohm 12A=Vacant # 11A=220 ohm12A=330 ohm* PRINTER-PRINTRONIX-MVP------------------------------FIB038 Pg002 IGP10 for P300/600, P6040/6080, & P6240/6280 IGP10 Lvl6 109771-901 11A=1K ohm 12A=Vacant # 11A=220 ohm12A=330 ohm* IGP100 for P300/600, P6040/6080, & P6240/6280 IGP100 141695-901 K1=1K ohm G1=Vacant # K1=220 ohm G1=330 ohm* ORIGINATOR: M. RAMUNNI PRINTER-PRINTRONIX-MVP------------------------------FIB038 Pg003