MAI COMPANY CONFIDENTIAL FIELD INFORMATION BULLETIN SERVICE GROUP(S): MICRO,MINI MFG: BASIC FOUR NACS TYPE(S): 4313,4314 MFG. MODEL(S): 4313,4314,DT-4313, DT-4314 CATEGORY: VIDEO TERMINAL DESC: 14" MONOCHROME *** TABLE OF CONTENTS AS OF 07/03/94 *** FIB 00001.General Information.........................................05/31/90 FIB 00002.Basic Four Hardware Announcement............................02/27/87 FIB 00003.When slave printing (on 13XX system), "B"s print across scre06/05/87 FIB 00004.Terminal hangs when printing to slave printer...............08/31/87 FIB 00005.Additional set-up information...............................09/17/87 FIB 00006.Blowing Fuse on Monitor PCBA (DELETED)....Refer to FIB 0000910/11/88 FIB 00007.Problems with Slave Printer Cables..........................10/30/87 FIB 00008.Slave Point-Of-Sale printer quits printing in middle of page11/13/87 FIB 00009.Monitor Board Retrofit Kit to improve reliability is now ava10/11/88 FIB 00010.Slave Printer on MBF 4313 or 4314 with MBF Protocol Converte03/16/88 FIB 00011.Error in USER GUIDE - NUMERIC PAD/Applications Mode control 03/16/88 FIB 00012.Revision E Firmware Announcement [ WPSH 17 ]................04/19/88 FIB 00013.Loading the Function Keys [ WPSF 437 ]......................03/28/88 FIB 00014.High Voltage Transformer Arcing.............................09/06/88 FIB 00015.Poor RS232 Interface Connection on Back of VDT..............09/08/88 FIB 00016.FUNCT Key Inoperative [ WPSF 490 ].........................12/20/88 FIB 00017.NEW FIRMWARE FOR THE 4314 ( DUAL WINDOWS )..................05/05/89 FIB 00018.Resetting 4314 programmable function (PF) keys [WPS 531]....04/18/89 FIB 00019.DOA 4313 Keyboards..........................................07/10/89 FIB 00020.4313 Monitor Compatibility..................................08/28/89 FIB 00021.MONITOR DOES NOT WORK -- HEATSINKS SHORTING.................10/25/89 FIB 00022.Koryo Monitor Board Brightness Adjustment [ WPSF 566R ]....01/17/90 FIB 00023.4313 Programmable Function 80 err in User Guide [ WPSF 583 01/17/90 FIB 00024.Security Information for the 4313/4314 [ WPSF 592 ]........10/30/92 FIB 00025.Terminal Password Security..................................10/30/92 FIB 00026.Routing of Flyback Transformer Cable........................06/11/90 FIB 00027.Field Repair of VDT Power Supply (MM780130 & MM783010)......01/17/92 FIB 00028.2 to 3 Volts of Noise on Receive Data Signal from Terminal..09/28/90 FIB 00029.4313 Terminals Hang if Using 19.2K Baud.....................10/12/90 FIB 00030.Loading Programable Function Keys [ WPSF 654 ].............01/28/91 FIB 00031.Keyboard hangs or Character Repeating at High Rate..........09/21/92 FIB 00032.Enabling Caps Lock on Power Up [ WPSF 722 ].................06/18/91 FIB 00033.MONITOR PROBLEMS DUE TO SHORTING AC CABLE...................07/26/91 FIB 00034.Keyboard Cleaning and Repair................................01/10/92 FIB 00035.Monitor Board Fuse Replacement..............................06/17/92 FIB 00036.Keyboard feet will no longer be included with spare keyboard04/19/94 VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-Table Of Contents Pg01 of 01 FIB 00001 05/31/90 *** General Information *** 1. Basic Four Model DT-4313 - Sorbus Model 4413 2. DT-4313 Video Display Terminal Service Manual - M8121 3. Spare parts matrix number MM71XXXX 4. Introduction: The DT-4313 features a wide 14 inch, fully illuminated flat screen. The terminal has a true 19.2K baud rate, supports B/4 and industry standard printer protocol, terminal level security, improved character legibility which results in less eye fatigue and a non-glare screen. NOTE: The B/4 or industry standard printer protocol is set up in the screen menu. NOTE: When the DT-4313 is powered on and off, the function keys will not be saved. Only 53, 54, 55, 56, and 74 function keys will be saved. NOTE: With rev. E firmware the terminal will convert MBF serial printer protocol from the system to either XON/XOFF or DTR to the printer. This allows slaving an industry standard printer to a system which only supports MBF serial printer protocol for slaves. See FIB 12 in this FIB group, and FIB 6 in PRINTER-BASIC FOUR-FEATURES & GENERAL for more information. 5. Configuration: A) MPx Systems: 1) On the MPx system the DT-4313 is configured as an EVDT or 4313 terminal. 2) The MPx system does not support industry standard slave printing, only B/4 protocol slave printing, however if REV. E firmware is installed in the VDT, the VDT will convert the MBF serial printer protocol to industry standard. 3) When using an industry standard printer, only a screen dump can be performed unless rev. E firmware is installed in the VDT. B) 2000/3000 Systems: 1) On the 2000/3000 systems the DT-4313 is normally configured as an EVDT or on later releases as a 4313. 2) When using an industry standard printer for slave printing, the DT-4313 terminal must be configured as an edt terminal. C) 13XX: 1) The 13XX system does not support industry standard slave printing, only B/4 protocol slave printing, unless rev. E firmware is install- ed in the VDT. VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB001 Pg001 ******************************************************************************* ******************************************************************************* DT-4414 Sorbus Type 4414 Section MAI Basic Four is pleased to announce the addition of a new ergonomic terminal, the DT-4314. The DT-4314 features a wide 14 inch, fully illuminated flat screen. Three serial ports are provided. The first two ports communicate with an MBF host and the third port with a serial printer. The terminal also has 132 column capability. TABLE OF CONTENTS 1.0 INTRODUCTION 2.0 FEATURES 3.0 TERMINAL SPECIFICATIONS 3.1 DIMENSIONS 3.2 CRT SCREEN 3.3 REFRESH RATE 3.4 CRT-SAVER 3.5 SERIAL COMMUNICATIONS 3.6 INTERFACE/BAUD RATES 3.7 FUNCTIONALITIES 4.0 CONFIGURATION 4.1 MPx SYSTEMS 4.2 2000/3000 SYSTEMS 5.0 GENERAL INFORMATION 6.0 CAUTIONS 7.0 USING LANGUAGES ON TERMINAL PRODUCTS 7.1 DEFINITIONS 7.2 KEYBOARD DATA 7.3 RECEIVING DATA FROM THE HOST 7.4 SENDING SCREEN DATA TO THE HOST 1.0 INTRODUCTION The DT-4314 terminal is an 80/132 column terminal with a 14 inch flat profile screen display with non-glare surface. This kind of display gives less eye fatigue. VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB001 Pg002 2.0 FEATURES o Either of these character formats can be used: - 80 column X 25 or 30 rows. - 132 column X 25, 30, or 36 rows. The top row is a non-scrolling status line except for the 30 row display which has no status line. o Integrated tilt and swivel along with compact size with easy placement and movement. o Non-glare surfaces of neutral color density. o Selectable screen attributes, such as brightness or reverse video. o A typewriter-like keyboard with tilt stand for data entry, including control keys (CTL-I through IV), a numeric 10 digit pad with Enter key, and 14 function keys. o Three serial ports, conforming to RS-232-C standards; two input ports will communicate independently with a host or with two hosts; the printer port will communicate with a serial printer. o Two virtual terminals (VTs) which can be independently controlled. o All configuration selections available in a soft manner from the keyboard (no hardware switches required). 3.0 TERMINAL SPECIFICATION 3.1 DIMENSIONS Display Unit Keyboard Height: 15 inches 1.6 inches Width: 13.6 inches 17 inches Depth: 14 inches 7.6 inches 3.2 CRT SCREEN 14" (35.5 cm) diagonal, soft white phosphor with good display characteristics such as low flicker, low swim and good focus. Full screen and reverse video are provided. Five display formats are also provided, an 80 column X 25 or 30 line display, and a 132 column X 25, 30 or 36 line display. 3.3 REFRESH RATE The CRT refresh rate is 60Hz or greater and will be non-interlaced. VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB001 Pg003 3.4 CRT-SAVER CRT-Saver is provided via the set-up menu. When enabled, after 12 minutes of terminal inactivity, the brightness or contrast will be lowered to a level slightly visible in a lighted office. 3.5 SERIAL COMMUNICATIONS Three serial ports are supported. The port on the right when viewed from the rear, is called and labeled "HOST PORT A" and is used to communicate with a host system. The port on the center is called and labeled "HOST PORT B" and is also used to communicate with a host system. The port on the left is called and labeled "Printer" and is used to communicate with a serial printer. Each port is fully buffered and bi-directional. Switching between the "HOST PORT A" port and" HOST PORT B" port is controlled by the operator via the keyboard. HOST INITIATED PORT SWITCHING IS NOT SUPPORTED. 3.6 INTERFACE/BAUD RATES Electrical signal characteristics shall satisfy the requirements of RS-232-C. Main ports: The main serial ports are capable of the following baud rates: 300 4800 600 9600 1200 19200 2400 38400 Printer port: The printer serial port is capable of the following baud rates: 300 4800 600 9600 1200 19200 2400 3.7 FUNCTIONALITIES The DT-4314 terminal has 16 User Programmable Functions (non- volatile). These PFs keys are assigned to the F-1 thru F-14. All the User Programmable Functions are saved when a `Save Parameters' is executed from the Set-Up Menu. The total number of characters that can be saved in the User PFs is 100. Each VT port can have its own set of modes. There is also a global Nonvolatile Default mode in which some of the parameters are programmable. When a VT is opened, all its modes are set to Global Default Values. VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB001 Pg004 4.0 CONFIGURATION 4.1 MPx Systems On the MPx system, the DT-4314 should be configured as a 4314 terminal when using O.S.level 9/8.6B or above. If using O.S. level 9/8.6A or below it should be configured as a 4310 terminal. When using an industry standard printer as a slave, only a screen dump can be performed. 4.2 2000/3000 Systems On the 2000/3000 systems, the DT-4314 can be configured as a 4310 when using O.S. level 7.2D or below. If using 7.3A or above it can be configured as a 4314 terminal. 5.0 GENERAL INFORMATION o The cable going from the CPU to the terminal should be shielded and grounded at the connector ends, and/or the shield going to pin one of both ends. o The DT-4314 does not load the function keys properly on MAI OFFICE 3.1A and OMS level 8.3.1 and 7.3.0. Please refer to the CAUTIONS section below. o To change from one VT to another without going through set-up, just press and the number 8 (WINDOW, KEY #9). o To reverse the screen, just press and the number 0 (VIDEO, KEY #11). o To set and reset Block Mode (BK), press and the number 6 (MODE, KEY #7). o To toggle Bit 8 of keyboard codes (Iv), press and the letter ,( KEY #24). o To toggle Enter Mode (Mn), press and the letter ,( KEY #21). o To toggle Freeze Mode (Fz), press and \ with a <|>, (PAUSE, KEY #1). o To immediately invoke Screen Save, press and the letter , (KEY #20). Provided `Screen Saver' has been enabled in Global Options of Operator Comfort Options of the Set-Up Menu. o To clear data on the display, press and the number 4, (CLEAR, KEY #5) 6.0 CAUTIONS o This product does not support the following features: Smooth Scroll, Greek Language or Greek Keyboard, Extension Port, and Host Message Line. o With a 132 column by 35 line display, the top dot is missing on some of the International Characters and double high size VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB001 Pg005 attribute is not supported. o Terminal hangs on a 2000/3000 system upon rebooting if slave printer is configured and not properly allocated. Type after the error message comes up on the screen. Enter the terminal Set-Up Menu and assign the printer port to the alternate host port, exit the Set-Up Menu and resume normal operations. Some print data may get lost when this error occurs and an industry standard slave printer is used. Therefore to prevent the loss of printer data, the print task should be restarted following a "Printer Assignment Error". o Attached, is a copy of the Field Bulletin #351 that has the fix to make the 4314 work on MAI OFFICE and OMS. 7.0 USING LANGUAGES ON TERMINAL PRODUCTS 7.1 DEFINITIONS o `Code' refers to the hexadecimal representation of a given character as it is received and transmitted from the terminal. o `Character' refers to the visual image seen on the terminal screen for a code. o `Language' refers to the set of characters displayable for all possible codes. To obtain definitions of languages supported by terminal products, refer to MBF Document 800030. o `8 Bit Language' refers to MBF International, MBF Norwegian, and Greek only. o `7 Bit Language' refers to US English (ASCII), all World Trade (WT), and all ISO character sets supported by terminal products. o `G0 Set' refers to the character set defined by eighth bit reset codes (for eight bit communications) and shifted in codes (for seven bit communications). This set is dependant on the current language selected. o `G1 Set' refers to the character set defined by eight bit set codes (for eight bit communication) and shifted out codes (for seven bit communications). This set is fixed to the 128 International characters for all languages. 7.2 KEYBOARD DATA Keyboard data is restricted to the G0 set for 7 bit languages. For 8 bit languages, both the G0 and G1 set are valid keyboard characters. Trying to access characters not found in the valid character sets will result in an audible beep from the terminal. VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB001 Pg006 7.3 RECEIVING DATA FROM THE HOST Any character defined in the selected G0 and G1 sets may be displayed from the host for any language. If the connection between the host and the terminal is configured for 7 bits, shift-in/shift-out codes are the only way to select between G0 and G1 sets. If the connection is configured for 8 bits, shift-in/shift-out will still work, but using the eighth bit of the data byte will be more efficient. 7.4 SENDING SCREEN DATA TO THE HOST Any character defined in the selected G0 and G1 sets may be sent to the host from the terminal screen. If the connection between the host and the terminal is configured for 7 bits, a shift-in/shift-out code will be sent when changing between the G0 and G1 sets. If the connection is configured for 8 bits, the terminal will just send the eight bits of the data byte. If a given character is found in both the G0 and G1 sets, the code for the G0 set will have priority. If a character is not found in either the G0 or G1 set, a bang character code ("!") will be sent. ORIGINATOR: J.O'Brien/C. Fiqueroa MODIFIED by: Norm Jones VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB001 Pg007 FIB 00002 02/27/87 *** Basic Four Hardware Announcement *** MAI Basic Four has available an ergonomic terminal, the DT-4313. The DT-4313 features a wide 14 inch, fully illuminated flat screen. The terminal has a true 19.2K baud rate, supports industry standard printer port, terminal level security, improved character legibility which results in less eye fatigue and improves. TABLE OF CONTENTS 1.0 INTRODUCTION 2.0 SPECIFICATIONS DISPLAY 3.0 CONFIGURATION 4.0 GENERAL INFORMATION 5.0 HELP MENU 6.0 AUXILIARY CHARACTERS 7.0 REFERENCE DOCUMENTS (Service Manual User Guide) 1.0 INTRODUCTION The DT-4313 terminal is an 80 column ergonomic terminal featuring a 14 inch flat profile screen display with non-glare surfaces of neutral color density. 2.0 SPECIFICATIONS DISPLAY CRT SCREEN 14" (35.5 cm) diagonal; P192 soft white phospher which meets German Ergonomic DIN 618 by providing less flicker and streaking; with non-glare face plate and flat screen REFRESH RATE 60Hz Vertical, 27KHz Horizontal Character 7 x 9 font with true two line descenders and non-colliding underline dot martix 9 x 14 character cell Resolution 864 by 430 displayed area 720 by 350 character area Character Reduced intensity character for both normal and reverse attributes video, underline, blink, double wide, double high and combination size attributes. All attributes except size are character addressable. Number of 91 keys, all full touch; alphanumeric and numeric keys keypads plus a row of 14 programmable function keys. A total of 80 user programmable key VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB002 Pg001 combinations are available. Tactile locators on "F", "J" and "5" keys. Interface RS-232C Baud Rates 300, 600, 1200, 2400, 4800, 9600, 19200, 38400 (both ports) (The maximum throughput is 19200) Parity Odd, even, none Flow control Bidirectional and unidirectional XON/XOFF and modem Main port flow control, DTR/CTS, unrestrained(NONE) Flow control XON/XOFF, DTR/CTS, Basic Four protocol and Printer port unrestrained(NONE) Power Max. 1.0 amps at 120 VAC Consumption Max. 0.5 amps at 220 VAC Terminal Keyboard Height 15 inches 1.6 inches Width 13.6 inches 17 inches Depth 14 inches 7.6 inches 3.0 CONFIGURATION A. MPx SYSTEMS On the MPx systems the DT-4313 terminal is configured as an EVDT terminal. The MPx systems do not support industry standard slave printing through the system. When using an industry standard printer, only a screen dump can be preformed. B. 2000/3000 SYSTEMS On the 2000/3000 systems the DT-4313 is normally configured as an EVDT. When using an industry standard printer for slave printing, the DT-4313 terminal must be configured as an EDT terminal. 4.0 GENERAL INFORMATION 1. There is no battery backup in the DT-4313 terminal. When the terminal is powered off and powered on, the function keys will not be saved. Only four function keys will be saved in EEPROM. The function keys are 53, 54, 55, 56 and 74 (Password). 2. The password security is intended to be used when the terminal is not logged on the system. When setup properly, the terminal security can be activated by CRTSAVER or by powering the terminal off and on again. Using the terminal security while logged on can cause the CRT display to become scrambled. 3. Caution should be used when using a DT-4313 as T0 with security on. If the system goes down and security is on and the person knowing the password is not around, the terminal will have to be replaced with a terminal without security. 4. When rebooting the 2000/3000 system with a DT-4313 attached VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB002 Pg002 and a whisper ISP configured as a terminal slave with XON/XOFF protocol, the terminal hangs when the escape key is pressed to log on. A three key reset will unhang the DT-4313 terminal. 5. When using BASS on 2000, you must have OS revision 7.3A or higer for it to work properly. On the 3000, you must have OS revision 7.2C or higher 7.2C and 7.2D for BASS to work properly 6. Printing messages from a slaved printer in MAI OFFICE may get a "CHECK PRINTER" message. To avoid this problem configure the main data throttle to unidirectional XON/XOFF(XOFF->HOST). When ever a Basic Four protocol printer is used with the DT-4313, the host port must be set to unidirectional XON/OFF. 7. In OMS, the function keys will not load properly. The affected releases are 8.3.1, 7.3.0 and MAI OFFICE 3.1. This fix will NOT correct the problem on OMS level 8.2.3. The following is a fix in the MSUT50 program: MPX 0520 ...SIZ=4.. 0530 IF Z0$="4313" THEN LET CHANL$(1,4)="4313"; GOTO 5000 0540 IF Z0$>"" THEN IF Z0$(1,1)="F" THEN LET CHANL$(1,1)="F";GOTO 5000 0545 IF Z0$>"" THEN IF Z0$(1,1)="4" THEN LET CHANL$(1,1)="4";GOTO 5000 5020 IF CHANL$(1,4)="4313" THEN GOTO 5110 ELSE IF Z0$="4" OR CHANL$(1,1)="4" THEN GOTO 5080 5110 IF CHANL$(1,4)="4313" THEN GOTO 5130 ELSE Z0$=. 5120 N=45; WAIT .5; GOSUB 7800; GOTO 5140 5130 LET Z0$="011670/02166C/031674/04167A/051663/0617/071673/081678/ 091667/101661/111665/121677/131671/141A/201666/211672/221631/ 231662/281664/291679/30174F/411E/421F/431D/441C/490B/500A/51161D/ 52161C/ "; LET N=29; WAIT .5; GOSUB 7800 2000/3000 0420 ...SIZ=4.. 0430 IF LEN(Z0$)>=4 THEN IF Z0$(1,4)="4313" THEN LET Z0$=Z0$(1,4); GOTO 5000 ELSE LET Z0$=Z0$(1,1) ELSE IF Z0$>"" THEN LET Z0$=Z0$(1,1) 5020 IF Z0$="4313" THEN GOTO 5110 ELSE IF Z0$(1,1)="4" THEN GOTO 5080 5110 IF Z0$="4313" THEN GOTO 5130 ELSE LET Z0$=..... 5120 LET N=45; GOSUB 7800; GOTO 5140 5130 LET Z0$="011670/02166C/031674/04167A/051663/0617/071673/081678/ 091667/101661/111665/121677/131671/141A/201666/211672/221631/ 231662/281664/291679/30174F/411E/421F/431D/441C/490B/500A/51161D/ 52161C/ "; LET N=29; WAIT 1; GOSUB 7800 ALL 5020 IF CHANL$(1,4)="4313" THEN GOTO 5110 ESLE IF Z0$="4" VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB002 Pg003 OR CHANL$(1,1)="4" THEN GOTO 5080 5110 IF CHANL$(1,4)="4313" THEN GOTO 5130 ELSE Z0$=. 5120 N=45; WAIT .5 ;GOSUB 7800 ; GOTO 5140 5130 LET Z0$="011670/02166C/031674/04167A/051663/0617/ 071673/081678/091667/101661/111665/121677/131671/141A/ 201666/211672/221631/231662/281664/291679/30174F/411E/ 421F/431D/441C/490B/500A/51161D/52161C/ "; LET N=29; WAIT .5; GOSUB 7800 8. There are two types of terminal reset, warm and cold reset. A warm or power-on reset causes the screen to clear, the data buffer to clear, and the executing of the power-up self tests. The warm reset can be executed from the keyboard by pressing all three of these keys at the same time: FUNCT + CTRL + ESC On a cold reset (Master reset) the terminal returns to all default parameters. Some of these defaults are: - Brightness returns to default level - The clock stops displaying and resets to 12:00:00 AM - All programmable function keys are cleared - All data buffered is cleared - All self-tests are run The cold reset can be executed by pressing the following four keys at the same time: FUNCT + SHIFT + CTRL + ESC 5.0 HELP MENU Press the FUNCTION key and SET UP key at the same time. Now press the SHIFT key and the "?" key. The HELP menu is displayed. You can exit the HELP menu by pressing FUNCT and the SETUP key again. 6.0 AUXILIARY CHARACTERS To use the auxiliary characters properly, the terminal must be set with full capability (option 20 in the setup menu). Failure to do so can result in auxiliary characters being incorrectly displayed on the terminal. A save configuration must be performed followed by turning the power off and on. ORIGINATOR: L. SANDERS VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB002 Pg004 FIB 00003 06/05/87 *** When slave printing (on 13XX system), "B"s print across screen *** When printing to a Basic Four interface slave printer through a DT-4313 terminal on a 13xx system, the letter "B" will print across the screen. This will not affect the printing of data on the printer. This problem will appear on DT-4313 revision C. INSTALL PROM NUMBERS MM71O501 MM710500 MM710502 FOR REV E. ORIGINATOR: L. Sanders VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB003 Pg001 FIB 00004 08/31/87 *** Terminal hangs when printing to slave printer *** SYMPTOM: Same as FIB title. The only way to get the VDT working again is to power off the VDT and power back on. PROBLEM DETERMINATION: Check the setup parameters #21 and #27. FIX: The default for thes parameters are currently incorrect - will be resolved in the next firmware release. Set parameter #21 (Limited Access) to ON Set parameter #27 ( XOFF<>HOST ) to XOFF->HOST ORIGINATOR: H. Mitchell VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB004 Pg001 FIB 00005 09/17/87 *** Additional set-up information *** This Field Bulletin will address questions most frequently asked about the DT-4313 terminals. 1. How to set the parameters in the SET-UP MODE for a slave printer: Option # Description Set To: 20 Initial Mode 7270 21 Limited Access ON 27 Main Port Throttle XOFF->HOST 33 Printer Throttle BFIS DTR/CTS XON/XOFF NONE 2. How to load Function Keys thru program: The User's Manual M5192 mentions the 'CR', but when using the 'CR' mnemonic it doesn't work. There is an error on the User Guide Manual regarding the loading of the function keys. Instead of using the 'CR' mnemonic you must use $OD$. This is because the BOSS/VS and BOSS/IX systems convert the 'CR' to a CR LF (carriage return, line feed). 3. PROBLEM: Every time I hit RETURN on my keyboard, I get lines across the screen. ANSWER: Make sure that the cable shield is properly grounded at the VDT end. If is not a MBF made cable, then follow the MBF specifications. This means having a shielded cable grounded to the VDT frame ground through a grounding pig tail. MBF cable spec. 800008. 4. PROBLEM: When running some of the diagnostics on the 2000/3000 system, all the terminals hang or freeze. ANSWER: This happens when the diagnostics include the testing of 4-ways and 8-ways. The reason is because the controller, when testing the ports, sends an XOFF at the end of the test and never sends an XON after that. To be able to log-on again the terminal should be reset either by keyboard (4 key reset, ^Q ) or power OFF-ON . 5. QUESTION: The User Guide does not help me get out of "Password Security Mode" . ANSWER: When setting-up your password remember this: VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB005 Pg001 1. Do not use caps for the password. 2. Security Mode will not turn off, when connected to T0. To disable Security Mode follow these steps: 1. Release terminal or Kill Process 2. OPEN (1) "T*" 3. PRINT (1) 'BO',$1B58734241$,'EO' 4. CLOSE (1) (*)= Terminal number ORIGINATOR: C. Figueroa VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB005 Pg002 FIB 00006 10/11/88 *** Blowing Fuse on Monitor PCBA (DELETED)....Refer to FIB 00009 *** ORIGINAL TEXT HAS BEEN DELETED. REFER TO FIB # 00009 ORIGINATOR: S.S.SCHWARTZ VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB006 Pg001 FIB 00007 10/30/87 *** Problems with Slave Printer Cables *** SYMPTOM/TEXT: Printer would not work using non-Basic Four cable. A cable that worked fine with a 4312 VDT and slave printer would not print with . the new VDT. Further testing showed the non-Basic Four cable wiped out the logic board, which dosn't have replaceable I/O chips. The only differance between cables was pin 1 isn't used on the Basic Four cable (906694). FIX: Be aware that this VDT is much more sensitive and unforgiveing to grounding and cables. ORIGINATOR: Doug Hampson VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB007 Pg001 FIB 00008 11/13/87 *** Slave Point-Of-Sale printer quits printing in middle of page *** SYMPTOM: Printer Products slip ptr, slaved to a B/4 4313 VDT prints half of a page and just quits. No error indications the terminal still works ok. The problem follows the terminal in any location (i.e. different port,cable,etc) and replacing the logic PCBA has no effect. FIX: Replacing the VDT power supply (MM780130) fixed the problem. ORIGINATOR: Bob Berard VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB008 Pg001 FIB 00009 10/11/88 *** Monitor Board Retrofit Kit to improve reliability is now available *** MM710204 Retrofit Kit to improve reliability of the monitor board used on DT-4313 and DT-4314 is now available to the field. The kit contains parts designed to prevent blowing fuses/burning capacitors on the monitor board. The kit should only be used as a preventive measure on boards at Rev. "D" that have not failed yet or on boards that have blown the fuse only once and do not exhibit any visible damage. This kit is used to upgrade monitor boards MM710015/400644-007 from Revision "D" to revision "E". It will not work on monitor boards below evision "D". Spare boards shipped from Tustin will contain the changes (ECN 12622) to improve reliability and they will be at revision "E". CONDENSED INSTALLATION INSTRUCTIONS: Kit MM710204 should contain the following parts, including a complete set of instructions with drawings to locate components: 1. Transistor Motorola MRF 531 Replacement for TR203 2. Capacitor Sprague 2.0MFD +-10% 200VDC Replacement for C318 3. Diode 1N 914 (glass diode) Additional component Tools/supplies required: 1. Low wattage soldering iron (22 Watts is recommended). 2. Desoldering tool or desoldering wick. 3. Rosin core solder. 4. RTV adhesive (clear). Installation steps: 1. Verify revision of monitor board. If revision is "D" continue with kit installation. If revision is below "D" do not install this kit, a new monitor board should be ordered from Tustin. 2. Discharge High Voltage from anode of CRT by shorting anode to ground. 3. Remove Monitor board and Video Amp. board from terminal as an assembly. 4. Remove capacitor C318 from Monitor board and replace with capacitor supplied in the kit. Refer to drawing on page 5 of kit instructions. Apply clear RTV adhesive to the base of the capacitor to secure to the board. 5. Remove transistor TR203 from Video Amp. board and replace with transistor supplied in the kit. Refer to drawing on page 6 of kit instructions. 6. Install diode 1N914 supplied in the kit on Video Amp. board solder side across transistor TR203. Refer to drawing on page 6 of kit instructions for proper polarity. 7. Change Monitor board revision to "E". VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB009 Pg001 8. Reinstall monitor/video amp. assembly and test terminal operation. ORIGINATOR: JAVIER VAN OORDT VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB009 Pg002 FIB 00010 03/16/88 *** Slave Printer on MBF 4313 or 4314 with MBF Protocol Converter *** SYMPTOM: Won't print or dump screen (printer attached via Protocol Converter). PROBLEM DETERMINATION: Terminal is either 4313 with revision D firmware or 4314 with firmware below revision C. Use SETUP to display. FIX: 4314 - Protocol Converter support is standard. Order replacement firmware if below revision C. Firmware Part number MM710500 MM710501 MM710502 4313 - Protocol Converter and Industry-Standard Slave Printer support are available as a low-cost customer-requested feature (Market Code KE166AA). The feature consists of revision E firmware. If the customer is adding the ISP or Protocol Converter, advise local MBF sales. If an existing installation uses this configur- ation, ensure that the rev. E firmware is retained if the VDT logic PCBA must be replaced. Revision E may be come standard on 4313s for future production. If this occurs, the Field Spares will be upgraded automatically. ORIGINATOR: J. VanderHeyden VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB010 Pg001 FIB 00011 03/16/88 *** Error in USER GUIDE - NUMERIC PAD/Applications Mode control codes *** SYMPTOM: Application Program unable to control NUMERIC PAD (PD) Mode The DT-4313 User Guide is in error regarding the Control Code sequences required for host access to the NUMERIC PAD (PD)/Application Mode control. The correct codes for setting and re-setting PD are shown below. Please make corrections to page 8-15 of Manual 005192-000/M5192. Table G-2 on page G-4 cannot be corrected logically, so cross out the references to NUMBER PAD control and make a note there "REFER TO PAGE 8-15". FUNCTION CHARACTER SEQUENCE HEX CODE SEQUENCE ---------------- ------------------ ----------------- NUMERIC PAD (PD) 'ES',"X+8" 'BO',$1B582B38$,'EO' APPLICATION MODE 'ES',"X+7" 'BO',$1B582B37$,'EO' (PD off) ORIGINATOR: J. VanderHeyden VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB011 Pg001 FIB 00012 04/19/88 *** Revision E Firmware Announcement [ WPSH 17 ] *** MAI Basic Four is pleased to announce the addition of an optional, enhanced firmware for the DT-4313 terminal called Revision E. This Hardware Announcement will explain all the additional functions as well as the fixes from the previous firmware, Revision C and D. DT-4313 Rev. E Firmware - Hardware Announcement TABLE OF CONTENTS 1.0 INTRODUCTION 2.0 FEATURES 2.1 SET-UP MENU 2.2 NEW ADDITIONS 3.0 FIXES FROM REVISION C AND D 4.0 INSTALLATION 5.0 GENERAL INFORMATION DT-4313 Rev. E Firmware - Hardware Announcement 1.0 INTRODUCTION Revision E firmware is being introduced by MAI Basic Four for the following two reasons: 1. To fix all bugs reported from the field. 2. To add the capability of converting BFIS printer protocol received from the host, to a format recognized by Industry Standard DMP compatible slave printers. This hardware announcement will document the bug fixes and the new added capabilities that Revision E firmware has to offer. 2.0 FEATURES With the Revision E firmware it allows Industry Standard DMP compatible printers to be used as slave printers on either the MPx or 13xx systems, the same way as they do when configured as an SPE. 2.1 SET-UP MENU 1. When saving the parameters on the set-up menu, it displays SAVING. 2. The set-up menu contains two new selections for the printer port throttle, BFIS/XOFF and BFIS/DTR. BFIS/XOFF will convert the BFIS printer protocol to XON/XOFF flow control. BFIS/DTR will convert BFIS printer protocol to DTR/CTS flow control. VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB012 Pg001 2.2 NEW ADDITIONS 1. Support of the protocol converter box has been added. 2. The FUNCT B and FUNCT D sequence now execute programmable functions 72 and 73 respectively. 3. The Tilda (~) and Grave Accent (') were added to the valid three key sequence. Previously only the equal sign (=) and pound (#) sign worked. 3.0 FIXES FROM REVISION C AND D 1. The problems that occurred with the conjuction of extended cursor positioning and keyboard activity, has been solved. DT-4313 Rev. E Firmware - Hardware Announcement 2. The erroneous B's are displayed on the screen when slave printing from a 13xx, has been solved. 3. All shift in/shift out problems have been fixed. 4. The enter key in keypad applications mode is fixed. It previously generated an uppercase D or P. 5. The shifted tab key is fixed so that it will generate the programmable function 71 as per specification. Before it did a local back tab if the terminal was in block mode. 6. Accute Accent Aux key sequence formerly sent a 0x27 code. They now send the 0xdc code as per specification. 7. The International characters did not produce control codes reliably when pressed in conjuction with the control key. Now all characters are forced to the control stick (00->1F HEX) when the control key is pressed. 4.0 INSTALLATION 1. Remove cables and keyboard from the terminal. 2. Remove screws from the bottom of the terminal. 3. Remove bottom plate and connector from the logic board. * 4. Remove proms at location 5G, 5J, and 5K. * * 5. Install Revision E proms at locations 5G, 5J, and 5K as follows: * * Revision E Proms Location * -------------------- -------- * MM710500, 165047-090 5G * MM710501, 165047-091 5J * MM710502, 165047-092 5K * 6. Install the connector to the logic board and reassemble reversing steps 1 thru 3. VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB012 Pg002 5.0 GENERAL INFORMATION 1. The DT-4313 does not support the copy bit for line drawing characters. 2. The BSC 3270 level 7.4A supports the DT-4313. The default is 4313, but it must have Revision E firmware. DT-4313 Rev. E Firmware - Hardware Announcement 5.0 (Cont.) 3. When using an MPx (BOSS/VS operating system) in conjuction with a DMP compatible printer, mnemonics are supported as follows: Mnemonics which are supported: 'CR' 'LF' 'FF' 'EP' 'NL' 'RB' 'VT' 'S2'-'S8' 'SL' 'EL' @(x) @(x,y) Mnemonics not supported: 'PM' 'EPM' 'SACS' 'DACS' 'SPM1' 'SPM2' SPM3' 'SPM4' 'SPM5' Notes: An application does not have the ability to set the print mode of the printer. Plot mode is not supported. Mnemonics which do not have the same effect on all printers: '10' '16' 'SS' 'SP' 'OP' Mnemonic which is undefined: 'S1' 4. Using a BOSS/IX operating system in conjuction with a DMP compatible printer, mnemonics are supported as follows: Mnemonics which are supported: @(x) 'BG' 'BO' 'BU' 'CR' 'CS' 'EG' 'EL' 'EO' 'ES' 'EP' 'EU' 'FF' 'LF' 'NL' 'RB' 'SL' 'VT' 'S2'-'S8' Mnemonics not supported: 'BL' 'PM' 'S1' Note: An application does not have the ability to set the print mode of the printer. Mnemonics which do not have the same effect on all printers: '10' '16' 'SP' 'SS' 'OP' 5. When using a PT-4208 or PT-4212 the set-up menu should be set to BFIS/DTR and a 907291-001 cable has to be used. VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB012 Pg003 DT-4313 Rev. E Firmware - Hardware Announcement 6. Draft mode documents should work but W.P. documents may have problems. 7. Security Mode can not be turn off on T0, from another terminal (in BASIC), when connected to a 2000/3000 system. DT-4313 Rev. E Firmware - Hardware Announcement UPDATED BY: Javier van Oordt ORIGINATOR: Carlos Figueroa VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB012 Pg004 FIB 00013 03/28/88 *** Loading the Function Keys [ WPSF 437 ] *** This Field Bulletin will tell you how to programmatically load the function keys on the DT-4313/DT-4314 terminals. The DT-4313/DT-4314 terminals do not retain the function keys when the power is turned off except for the first four "user" function keys (FUNCT then F1-F4) on the DT-4313, and the first fourteen "user" function keys (FUNCT then F1-F14) on the DT-4314. Each function key is assigned a number. Which is used to load the function key. To load a function key, we print the function key text and the function key number and then tell the terminal to load the function key. The command for the terminal is: 'ES',"Xm" + function_key_number + ASCII_text + "#" The function_key_number is in the form of ASCII characters i.e., "01" for function key 1, etc. The ASCII_text is the hex representation of the text you want to load. For example, to load the word 'RUN "OP"' the ASCII_text would be "52554E22455022". Notice that the hex is with the eighth bit off. The text must be sent with the eighth bit off (Hex 00 - 7F). An example to load a function key with the text 'RUN "OP"' with a carriage return at the end, the program would be: 0010 BEGIN 0020 T$="RUN"+$A2$+"OP"+$A2$ ; F$="01";GOSUB 1000 0030 T$="LOGOFF";F$="02";GOSUB 1000 0040 T$="DATE";F$="03";GOSUB 1000 0999 END 1000 REM 1000"Subroutine to load function key. T$=Text to load,F4=key # to lo 1000:ad" 1010 DIM M$(LEN(T$),$7F$) ; T$=AND(T$,M$) 1020 T$=HTA(T$) 1030 PRINT @(0,0),'CL','ES',"Xm"+F$+T$+"0D#" 1040 RETURN Lines 20, 30 ,40 sets up the text and the function key number for function key F1, F2, and F3. Line 1010 "AND"s all of the characters in the text with hex 7F which sets the eighth bit low on each character. Line 1020 converts the text to the hex format needed. Line 1030 actually causes the terminal to load the text into the given function key. Program lines 1000-1040 consist of the subroutine that will load the function keys. All that is required is to put the text and the function key in the appropriate variables and call the subroutine. To add hex characters to the function key text, simply use the $HH$ format. On the MPx and 13xx, keep the 8th-bit on ($80$ thru $FF$). VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB013 Pg001 On the 2000/3000/4000, keep it low ($00$ thru $7F$). For example, to load function key F1 with a hex $92$ (on the MPx and 13xx), the program line would be: 0030 T$=$92$;F$="01";GOSUB 1000 This will load a hex 92 into function key 1. On the 2000/3000/4000, the program line: 0030 T$=$12$;F$="01";GOSUB 1000 will load a Hex 12 into Function Key 1. When the text to be loaded is written to the screen, it will not be displayed. This method of loading the function keys is invisible to the user. Using this technique, a program can be written to load the function keys. This program can be executed as part of the log-on procedure, loaded into one of the non-volatile function keys, or executed when necessary. For further reference, there is a program on the MPx that loads the function keys for the editor. This program is called SETKEYS and is written in BASIC. Also refer to the DT-4313 Video Display Users Guide (M5192) and the DT-4314 Video Display Users Guide (M5196A). ORIGINATOR: Randy Case VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB013 Pg002 FIB 00014 09/06/88 *** High Voltage Transformer Arcing *** SYMPTOM/TEXT: When Monitor Board is in place the casing of the High Voltage Transformer is close to the chassis. It is possible for plastic case around this assembly to crack and arcing will occur. In 2 cases where it has happened it has blown the logic PCBA and the Keyboard. FIX: Look closely for this problem when troubleshooting a logic board problem. Also observe this area when replacing a Monitor board for some other reason, due to the fact that when these boards are bench repaired they are not in the same position as they are in an actual VDT, and this problem goes through undetected. ORIGINATOR: John Tank LOGON: 11DPS1 VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB014 Pg001 FIB 00015 09/08/88 *** Poor RS232 Interface Connection on Back of VDT *** SYMPTOM/TEXT: Pins from interconnecting cables do not insert in deeply enough into mating connector on VDT due to the fact that the standoffs of this connector are too long. FIX: Remove these standoffs by simply unscrewing them, and replace them with shorter ones, P/N MM080687. ORIGINATOR: John Tank VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB015 Pg001 FIB 00016 12/20/88 *** FUNCT Key Inoperative [ WPSF 490 ] *** PROBLEM: The field has been replacing new DT-4313/4314 terminals and/or Logic boards because the FUNCTION key is not working (can't get into SET-UP mode). This is due to the keyboard language being set to something other than US English. Manufacturing will start setting the keyboard and language to the proper defaults. o Keyboard Selection = US English o Language Selection = MBF International SOLUTION: Use the BACK SPACE key in place of the FUNCT key to get into SET-UP mode and change the language for the keyboard. These two keys will always be reversed if the keyboard language is set to anything other than US English. NOTE: Be sure to save the parameters after making any changes to the SET-UP display. ORIGINATOR: C. Figueroa VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB016 Pg001 FIB 00017 05/05/89 *** NEW FIRMWARE FOR THE 4314 ( DUAL WINDOWS ) *** SYMPTOM/TEXT: NEW FIRMWARE FOR THE 4314 TO ENABLE WINDOWING,ISD PRINTER SUPPORT ETC. IS AVAILABLE.HAVE THE CUSTOMER ORDER MARKET CODE KE170AA, WHICH CONSISTS OF TWO PROMS. FIX: ECN 13449 MARKET CODE KE170AA REV L PROMS MM714040 165057-039 AT LOCATION 1n MM714045 165057-040 AT LOCATION 1m The older market code KE167AA has been superseded by the above revision. ORIGINATOR: BOB BERARD / Dick Loiselle VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB017 Pg001 FIB 00018 04/18/89 *** Resetting 4314 programmable function (PF) keys [WPS 531] *** PROBLEM: A condition exists whereby the DT-4313's Programmable Function (PF) keys can be cleared of their programmed values. The condition can only occur while slave printing to an Industry Standard Slave Printer that is offline, or has encountered an error condition (out of paper, paper jam, etc..). WORKAROUND: The user should exit the current application and re-enter it thereby having the application program reprogram the keys. NOTE: This condition only affects the DT-4313's volatile PF keys. The nonvolatile PF keys, activated by holding down and pressing through , and the Setup Menu configuration will not be cleared if the "Save Configur- ation" entry in the Setup Menu had been previously act- ivated. Additionally, the DT-4314 does not exhibit this problem. ORIGINATOR: Wally Moore VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB018 Pg001 FIB 00019 07/10/89 *** DOA 4313 Keyboards *** SYMPTOM: Spare 4313 keyboards P/N MM710005 400646-011 will not work at all (no terminal response) if the terminal is connected to a system (or modem) but works properly if the terminal is dis- connected from a system (or modem). PROBLEM DETERMINATION: Disconnect the serial I/O cable (and printer cable if there is a slave) and test the keyboard again. FIX: There is a short between pins 5 (keydata) and 6 (ac ground) in the keyboard cable. Use the existing keyboard cable rather than the new one. NOTE: Several of these have been seen, it is unknown how many keyboards are affected. ORIGINATOR: Brian Campbell VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB019 Pg001 FIB 00020 08/28/89 *** 4313 Monitor Compatibility *** QUESTION: What is the difference between monitor PCBA 400644-007 (MM710015) and 400644-107 (MM710016)? The -007 is manufactured by Monitron, the -107 is manufactured by Koryo. They are interchangeable as whole assemblies. Both monitors use a common yoke and crt to aid in exchange between the -007 and -107 assemblies. Note: You cannot interchange components between any of the -00x and -10x subassemblies. The MM #'s show either/or so if one is out, you may receive the other. ORIGINATOR: Don Luque VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB020 Pg001 FIB 00021 10/25/89 *** MONITOR DOES NOT WORK -- HEATSINKS SHORTING *** There is a problem with the MONITRON Monitor Rev "G" The rev. G requires 2 heatsinks to be installed on diodes D303 and D304. The heatsinks are somewhat large and flexible and HAVE A TENDENCY TO SHORT TOGETHER. If this occurs the monitor will not function at all. The fix is to put a dab of Silicon RTV (IE: GE Silicon Seal), between the two heat sinks to keep them apart. The above fix will now be incorporated in repair. There may be approximately 100 of these monitors in the field with this potential problem. ORIGINATOR: DICK LOISELLE VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB021 Pg001 FIB 00022 01/17/90 *** Koryo Monitor Board Brightness Adjustment [ WPSF 566R ] *** A large percent of Koryo monitor boards (P/N 400644-107) or (MM 710016), returned from the field, were found to have no problem. After the returned monitors were checked for a failure, it was found that the only thing wrong was that the brightness pots were turned all the way down. Please note that the Koryo monitor brightness pot turns the opposite direction to increase brightness compared to the Monitron monitor (P/N 400644-007) or (MM 710015) brightness pots. The brightness pot on the Monitron monitor PCBA (P/N 400644-007) | or (MM 710015) is adjusted in the clockwise direction to increase | brightness, while the Koryo monitor PCBA (P/N 400644-107) or MM | 710016) is adjusted in the counter clockwise direction to increase | brightness. Please make note of this when adjusting the monitor | PCBA's in the DT-4313/4314 VDT's. | ORIGINATOR: Tony Kaczoroski VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB022 Pg001 FIB 00023 01/17/90 *** 4313 Programmable Function 80 err in User Guide [ WPSF 583 ] *** PROBLEM: The DT-4313 Video Display Terminal User Guide (M5192) has an error on page 8-11. It incorrectly states that the Programmable Function 80 is executed automatically when the terminal completes a "warm or power-up reset". This feature was available on the 4310, but was removed from 4313 functionality, and therefore was never a feature of the DT-4313. SOLUTION: Please make a note in your copy of the Users' Guide. ORIGINATOR: Tony Kaczoroski VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB023 Pg001 FIB 00024 10/30/92 *** Security Information for the 4313/4314 [ WPSF 592 ] *** ENABLING AND DISABLING THE SECURITY FEATURE ON 4313/4314 VIA A PROGRAM To turn the 4313/4314 security feature on run the following program: 10 BEGIN 20 OPEN (1) "T#" ;REM "TERMINAL NUMBER YOU WANT TO ENABLE 20: SECURITY" 30 PRINT (1) 'ES',"XsBB" 40 PRINT (1) 'ES',"Xm","74","5052494E540D","#" 50 CLOSE (1) 60 END After running the program execute "SAVE" from setup and either turn the terminal off or press FUNCT "R" to enable the security. The security message will be displayed down the center of the screen. Enter in the password "PRINT" to get through the Security and be able to use the terminal. To turn the 4313/4314 security feature off run the following program (either port of a 4314): 10 BEGIN 20 OPEN (1) "T#" ;REM "TERMINAL NUMBER THAT SECURITY IS TO 20: BE DISABLED" 30 PRINT (1) 'ES',"XsBA" 40 CLOSE (1) 50 END After running the program, you MUST go into the setup menu of the terminal that you just turned the security off and save the new configuration otherwise when the terminal is reset the security feature will be enabled again. ENABLING AND DISABLING THE 4313 SECURITY FEATURE LOCALLY To turn the 4313 security feature on enter the following commands on the terminal that you want the security feature to be enabled: STEP 1. View the Function Key 74 (Where the Password is Stored). - Press Funct + Set up followed by MBIV. Look down the left side of screen for the contents of F74. If there is nothing next to the 74 then the function key is empty. The security feature cannot be enabled if F74 is blank. STEP 2. Edit Function Key 74. - Press Funct + A to enter Block Mode. - Press Funct + " to clear the screen. - Enter in 74 to open up function key 74. - Enter in you desired password. Do not press the return key. VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB024 Pg001 - With the cursor positioned directly to the right of your password, press Funct + Set F to set the Function key. - Press Function + S to exit Block Mode. STEP 3. Verifying the Contents of Function Key 74. - Press Funct + Set Up. - Press MBIV to display function keys 61 to 80. - Verify the password that is listed next to 74. - If correct continue, otherwise go back to step 2. STEP 4. Enabling the Security Feature. - Press Funct + Set Up followed by return. - Enter in 12, and use the right arrow key to change from off to on. - Enter in 34 and use the right arrow key to save the new configuration. - Press Funct + Set Up to exit the setup menu. ENABLING AND DISABLING THE 4314 SECURITY FEATURE LOCALLY STEP 1. press FUNCT+SETUP STEP 2. press S for security features STEP 3. press P for password security STEP 4. press E to ENABLE password security or press D to DISABLE password security STEP 5. enter your password as prompted STEP 6. press MBIV to access TERMINAL MANAGEMENT menu STEP 7. press N for non-volatile storage control STEP 8. press S to save STEP 9. press FUNCT+SETUP to exit ACTIVATING THE SECURITY FEATURE. - To activate the security feature you can either cycle the terminal power on/off, or activate "Immediate Screen Saver" by pressing Function R. - With the Security Message displayed on the screen it is necessary to enter in the password as stored. Once the password has been entered in correctly the screen will clear and you will be able to log on as normal. VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB024 Pg002 At this point four conditions exist for activating "Password Security": - Power ON/OFF - Reset - Immediate screen save initiate via (FUNCT) + R - 12 Minutes of terminal inactivity If you want to turn the security feature off you can do so after you have enterd in your password, go into the setup menu and change the on to an off next to Security and save the configuration. If you forget the password the only way to turn the security feature off is from a program as listed above or by shorting IC pins during the power-up cycle (refer to 4313/4314 FIB 25). ORIGINATOR: Tony Kaczoroski MODIFIED BY: Norm Jones VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB024 Pg003 FIB 00025 10/30/92 *** Terminal Password Security *** SYMPTOM/TEXT: On the 4313/4314 terminals there are options in the setup menus to enable password security of the terminals. This feature sometimes gets enabled by accident or the operator forgets their pass- word and the terminal is locked out. If this happens there will be a message scrolling on the screen that password security is active. Security must be de-activated, or the password entered, or the terminal will forever ignore the keyboard. This means you can't do a four key reset! Procedures to enable security: 4314 LOCAL: Go to the setup menu and select security functions. Pick password security and then enable. Enter a password and hit 'RETURN' then re-enter it to verify. Hit MB-IV and pick Non-Volital Storage then save parameters. To test the feature , log off the terminal,turn off the terminal and then turn it back on. The security message should be on. Enter your password and you should get the screen back. If not read the disable section below. NOTE: IF YOU ENTERED YOUR PASSWORD IN CAPITAL LETTERS YOU MUST HOLD DOWN THE SHIFT KEY WHILE ENTERING THE PASSWORD. THE CAPS LOCK KEY IS IGNORED IN THE PASSWORD ENTRY MODE. 4313/4314: Refer to FIB 24 in this section for software information. DISABLING SECURITY: There are two ways of disabling security on these terminals. One uses software, the other is a hardware solution. The software solution is easier. SOFTWARE SOLUTION: Refer to FIB 24 in this section. HARDWARE SOLUTION: It is possible to reset the security mode on power-up on these terminals by jumpering pins on the logic board . This must be used if you can't open the terminals for the above program because the terminal is left in a program when powered off or no other terminal is available to use to clear the locked one. HINT: IF YOU CAN MOVE THE LOCKED TERMINAL TO ANOTHER PORT THAT IS LOGGED OFF ITS EASIER THAN THE HARDWARE FIX . 4313: The chip at location 6A (4 pin 9346) on the main logic board must have pins 3 + 4 shorted together on power-up . This resets security but remember YOU VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB025 Pg001 MUST GO INTO THE SET-UP MENU AND SAVE THE CONFIGURATION OR IT WILL STILL BE IN THE SECURITY MODE ON NEXT POWER-UP. 4314: There are two styles of logic boards, there will be a four pin 9346 IC at location 8A or at 4A. Short pins 3 + 4 together of IC 8A or 4A at power-up. Again, save the configuration on the set-up menu. ORIGINATOR: Richard Hess MODIFIED BY: Norm Jones VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB025 Pg002 FIB 00026 06/11/90 *** Routing of Flyback Transformer Cable *** SYMPTOM: On recent field failures, a problem has been attributed to improper routing of the Flyback Transformer Cable. PROBLEM DETERMINATION: There is a high-wattage resistor on the neck board (R109) that generates a large amount of heat. The Flyback Trans- former Cable that plugs into the back of the CRT, may come in contact with R109 and cause the wires to melt (which results in failure). FIX: Cable should be routed in the same manner as originally shipped, with no contact of R109 Resistor. ORIGINATOR: J.O'Brien VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB026 Pg001 FIB 00027 01/17/92 *** Field Repair of VDT Power Supply (MM780130 & MM783010) *** SYMPTOM: The power supply is outputting no power or low power (ex. + 5 Volts at + 4.75 Volts). PROBLEM DETERMINATION: The above failures may be caused by four components; C6, C7,C8, and R26. These components may be ordered from Tustin, using the YY______ numbers. They may also be purchased locally, by using the following information: C6 & C7 (YY013651) - Capacitor, 100 UF, 250 Volt, Radial Design (Cylinder shape 1 5/8" long x 11/16" diameter with both leads coming out of bottom end) , Delectric Cap. (Polarity must be observed, cap. will indidcate negative (-) lead, also on new cap., shorter lead would be negative (-)). C8 (YY003315) - Capacitor, 220 UF, 25Volt, Radial Design (Cylinder shape 1/2" long X 5/16" diameter, with both leads coming out of the bottom end), Dielectric Cap. (Polarity must be observed, cap. will indicate negative (-) lead, also on new cap. shorter lead would be negative (-)). R26 (YY000877) - Resistor, 18K (Brown, gray, orange stripes would represent 18K ohm), 1/4 watt, 5 % (Gold stripe indicating 5 % tolerence), Carbon Filament (Resistor body is a 1/4" long). NOTE: Physical size of components is important, due to placement on PCBA. FIX: Replace C8, C6, C7, (Remember, polarity must be observed) and R26. Before replacing the components check the voltages at the supply using the diagram below. NOTE: In addition to the above symptom, if the +12vdc or -12vdc is over 13 volts then this supply is not a good candidate for this FIX. After replacement of the components re-check the voltages as indicated below. + 5.0vdc to + 5.3vdc + 11.9vdc to + 13vdc - 11.9vdc to - 13vdc :------------------------------/ | p14 |--- +5vdc | p13 |--- ground | 4 position pin connector p12 |--- +12vdc | p11 |--- -12vdc | :----| |p9 |--- +5vdc | |p8 |--- ground | Keyed power connector on MM780130 |p7 |--- +12vdc | Used in 4309,4310,4312,4313,4314 |p6 |--- -12vdc | | | | Hard-wired cable on MM781030 |p4 |--- +5vdc | Used in 4309 |p3 |--- ground | |p2 |--- +12vdc | |p1 |--- -12vdc | |----| | ~ VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB027 Pg001 ORIGINATOR: J.O'Brien, Mike Burch MODIFIED by: Dale Jensen VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB027 Pg002 FIB 00028 09/28/90 *** 2 to 3 Volts of Noise on Receive Data Signal from Terminal *** SYMPTOM: From 2 to 3 volts of noise observed on received data from the terminal. The same noise was observed scoping at the terminal's RS 232 connector PROBLEM DETERMINATION: Check for loose, missing or incorrect length power supply mounting screws in the terminal. FIX: The power supply mounting screws are also frame grounding points and if the screws are loose, missing, or too long and have bottomed out, the ground connection is not properly made. Insure that the mounting hardware is properly tightened. NOTE: The main logic PCBA mounting screws are longer than the screws used for mounting the power supply to the frame, if these are switched around and are used to secure the power supply to the frame, they will bottom out and not make a good ground connection. ORIGINATOR: Norm Jones VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB028 Pg001 FIB 00029 10/12/90 *** 4313 Terminals Hang if Using 19.2K Baud *** SYMPTOM: 4313 terminals appear to hang intermittantly if 19.2K baud is used. PROBLEM DETERMINATION: Check to see if the terminal setup has changed, some of the terminal parameters may have changed, including the main port baud rate. If a three key reset or warm reset (FUNCT + CTRL + ESC) or cycling power to the terminal clears the hang condition, the setups may have changed. FIX: Reduce the baud rate to 9600. NOTE: This condition has occurred on both GPx40 and GPx70. In addition other mysterious system problems and slave printer problems occurred when 19.2K baud was used. ORIGINATOR: Norm Jones VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB029 Pg001 FIB 00030 01/28/91 *** Loading Programable Function Keys [ WPSF 654 ] *** TYPE: Informational PURPOSE: This Field Bulletin explains the steps required to enable a function key to be called from within a function key. PROCEDURE: 1. Press FUNCT + SETUP to call up the on-line editor. The initial setup prompt is as follows: SET-UP -- Enter Selection or "?" for help : 2. Press the function key that you want to edit. This will be the function key that will be calling another function key. 3. Position the cursor to the end of the text in the function key. This will be the point at which the second function key is called. 4. Press the MBIV key. This will cause the symbol US to be displayed. This is the code which enables access to a group of special operational sequences. See page 5-12 in the DT-4313 User Guide M5192. 5. Enter in the number sequence for the function key that you want to be CALLED. EXAMPLE: If you want to CALL F3 then you would enter 03. 6. Press the Enter key to save the contents of this function key. ORIGINATOR: Tony Kaczoroski VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB030 Pg001 FIB 00031 09/21/92 *** Keyboard hangs or Character Repeating at High Rate *** SYMPTOM: 1) Intermittant keyboard hangs, terminal will display output data but will not accept keyboard data. 2) Intermittantly will start repeating a key (may be any character, probably the last one depressed) at a high rate. CAUSE: High frequence noise injected into the keyboard cable. The source may be static or RFI. FIX: 1) Try to minimize static in the area of the terminal. 2) Add choke/filter to the keyboard cable. a) A ferrite core may be used, wind the keyboard cable 4-5 times through the core. b) Radio Shack has a snap-on filter-choke (item # 273-104) which fits over the keyboard cable. May need to use one at each end of the keyboard cable. ORIGINATOR: Norm Jones VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB031 Pg001 FIB 00032 06/18/91 *** Enabling Caps Lock on Power Up [ WPSF 722 ] *** TYPE: Informational PURPOSE: Provide information on how to set-up the DT-4314 terminal so that the caps lock feature will be enabled on power up. PROCEDURE: The following are the steps necessary to set up the DT-4314 terminal to enable Caps Lock on Power Up. 1. Enter the Set up menu (Press FUNCT SETUP). 2. Select Operator Comfort Options (Enter in the letter O). 3. Select the Default VT Options (Enter in the letter D). 4. Select the Caps Lock Option (Enter in the letter C then L). 5. Select Enable (Enter in the letter E). 6. Press the MB-IV key three times to return to the Operator Comfort Options. 7. Select the Non-Volatile Storage Control (Enter in the letter N). 8. Press return to save the parameters (WORKING will be displayed). 9. Exit the Set up menu (Press FUNCT SETUP). The terminal should then power up with the Caps Lock on. In addition it is possible on the DT-4314 to enable Pad Lock, Shift Lock, and Caps Lock with reverse shift (Holding the shift key down gives you the lower case). After saving the options, the terminal will then power up with these defaults as selected. Caps Lock can also be controlled from within a program by sending the following hex strings: $1B582B30$ --- Turn Caps Lock off $1B582B31$ --- Turn Caps Lock On $1B582B32$ --- Toggle Caps Lock ORIGINATOR: Tony Kaczoroski VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB032 Pg001 FIB 00033 07/26/91 *** MONITOR PROBLEMS DUE TO SHORTING AC CABLE *** The internal cable going to the monitor power supply leans against a heatsink which eventually rubs through the wire insulation causing monitor problems . clip the tie wrap mounted in the base of the monitor and re route the cable away from the heatsink. ORIGINATOR: J. WHALEN VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB033 Pg001 FIB 00034 01/10/92 *** Keyboard Cleaning and Repair *** Most of the keyboards sent back to Tustin for repair require only cleaning or minor repair, procedures which can easily be accomplished in the field. 1. Cleaning and simple repair should be attempted on ALL keyboards at the field level. This covers both "switch-type" keyboards, as well as "membrane-type". Keyboards should be repaired on-site, and where this is not possible, brought back to the office or stocking location and cleaned/repaired there. In general, the keyboards can be repaired by disassembling them, blowing-out or brushing off dust and debris, cleaning the PCBA using a foaming-type window cleaner (like aerosol Windex), brightening contact points by rubbing them with an eraser (Pink Pearl), and replacing any worn-out springs or pads Even the newer-style membrane keyboards (such as the DT4315, PSx30, etc.) usually fail because of dust or liquid contamination between the membrane layers preventing a key from making contact. Disassembling these keyboards is equally easy and the membranes can be cleaned by wiping them with a soft cloth dampened with window cleaner. 2. Several hundred keyboard repair kits were distributed throughout the field in the past. Replacement parts for these kits can be ordered through Tustin, part numbers are as follows: Parts for 7270, 4309, and 4312 keyboards. Spring, Spacebar YY013799 Spring, Print Key, Clear, Escape YY012913 Spring, All Others YY012914 Pad (foam/foil for each key) YY006594 Screws (hold PCBA to Keyboard) YY019809 3. After cleaning the keyboard and attempting simple repair, if the keyboard is still not working properly, return it to Tustin using the normal return process. 4. MM810041 (Grey 4312 keyboard) and MM810036 (Putty 4312 keyboard) are alternates for each other and should be treated as such. If you need the opposite color, take the time to switch the keycaps and enclosure rather than ordering another keyboard. (Estimated time of about 10 minutes to switch everything). 5. Effective February 1, 1991, the field will not be able to Code A the 4309 and 4312 keyboards from Tustin (P/N MM783020, MM810036, MM810041). ORIGINATOR: Norm Jones VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB034 Pg001 FIB 00035 MAI COMPANY CONFIDENTIAL 06/17/92 *** Monitor Board Fuse Replacement *** To: Field personnel and support personnel FM: Denny BouRgeois - Repair Center Tech Support SJ: Fuse Replacement on the MM710016 PCBA (4313/14 Monitor Board) In the past several months, we have received a large number of failed PCBA's back from the field with the wrong fuse installed. The board should have a 2 AMP fuse installed, and all PCBA's leaving the repair center have that fuse installed. Should you have to replace a fuse later on because it blows, a 2 AMP fuse sholuld be used as the replacement, and these are available through your normal parts ordering channels (P/N MM160000). DO NOT REPLACE THE FUSE WITH A HIGHER VALUE FUSE! We are getting boards back with 5 AMP and 8 AMP fuses installed. We are seeing boards with burnt transistors (Q303, T301) because the higher rated fuses allow too much current through the circuit. Worst case, you could cause a board to burn and go up in smoke by using the wrong fuse. If you've got a board that's blowing fuses, don't put a higher value fuse in to get around the problem. Replace the board (or tube) that needs to be replaced before you burn it up. Thanks for your support in this matter. ORIGINATOR: Denny Bourgeois VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB035 Pg001 VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB035 Pg001 FIB 00036 MAI COMPANY CONFIDENTIAL 04/19/94 *** Keyboard feet will no longer be included with spare keyboards *** The keyboard tilt stands (pop up/down feet) are no longer available (no longer manufacturered) and spare keyboards will not be supplied with them any longer. ORIGINATOR: Norm Jones VIDEO TERMINAL-BASIC FOUR-4313,4314,DT-4313,DT-4314-FIB036 Pg001