MBF COMPANY CONFIDENTIAL FIELD INFORMATION BULLETIN

SERVICE GROUP(S): MICRO                MFG: IBM                              

 NACS  TYPE(S): 5201,9201              MFG. MODEL(S): 5201                   
CATEGORY: PRINTER                      DESC: QUITEWRITER

                   *** TABLE OF CONTENTS AS OF 12/20/90 ***
FIB 00001.General.Information.........................................07/21/87
FIB 00002.RIBBON CHECK FIX............................................03/16/88


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                          *** General Information ***                        
PARTS PREFIX = MP01xxxx

               ***  NACS  MACHINE TYPES AND FEATURE NUMBERS ***

                                   5201,9201                                 

                        *** AVAILABLE DOCUMENTATION ***
SHDBK-4037   IBM 5201 QUIETWRITER HARDWARE MAINTENANCE AND SERVICE           

                           *** AVAILABLE TRAINING ***
MICRO PRINTER CLASS

                              *** SPECIAL TOOLS ***
NONE

                   *** SPECIAL ADMINISTRATIVE PROCEDURES ***
NONE

ORIGINATOR: G. PHILLIPS


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                            *** RIBBON CHECK FIX ***

SYMPTOM/TEXT: QUIETWRITER GETS RIBBON CHECKS (MAINLY... HOWEVER, OTHER SYMPTOMS 
MAY BE INVOLVED).                                                               
              THESE SYMPTOMS COULD BE GENERATED BY BINDING OF THE CARRIAGE ON   
THE REMOVABLE SUPPORT ROD (JUST ABOVE THE CARRIAGE DRIVE BELT).
FIX: THE PROBLEM CAN BE CORRECTED BY CLEANING THE ROD WITH ALCOHOL AND A PAPER  
TOWEL, THEN LUBRICATING THE ROD WITH HTL-2000 LUBRICANT (YY019552).             
.    A NOTICABLE REDUCTION IN DRAG OF THE CARRIAGE WILL BE NOTICED WHILE        
MANUALLY PUSHING THE CARRIAGE BACK AND FORTH TO DISTRIBUTE THE LUBRICANT.       
RUN THE SELF TEST OR CUSTOMER'S DOCUMENT WHICH PRODUCED THE FAILURE IN ORDER TO 
PROVE THE FIX.  IF THIS DOES NOT FIX THE PROBLEM, FOLLOW THE PROCEDURES AS      
DESCRIBED IN THE QUIETWRITER MAINTENANCE AND SERVICE MANUAL.
ORIGINATOR: BOB APPEL  LOGON: 11SFE1


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