MBF COMPANY CONFIDENTIAL FIELD INFORMATION BULLETIN SERVICE GROUP(S): MICRO MFG: KAYPRO NACS TYPE(S): 5716,9416 MFG. MODEL(S): K16,K16/2E,K16E CATEGORY: CPU DESC: PORTABLE MSDOS COMPUTER *** TABLE OF CONTENTS AS OF 12/19/90 *** FIB 00001.General Information.........................................06/01/87 FIB 00002.GENERAL.....................................................06/01/87 FIB 00003.DEFECTIVE.TRACK 0...........................................02/23/88 CPU-KAYPRO-K16,K16/2E,K16E--------------------------Table Of Contents Pg01 of 01 FIB 00001 06/01/87 *** General Information *** The KAYPRO 16 is a portable MS-DOS computer using the 8088 processor built into a rugged portable case similar to the KAYPRO 4 and 10 series. The unit comes in three models; The 16 with 256-512K memory, 1 floppy and a 10 meg hard disk. The 16E with 256-640K memory, 1 floppy and a 10 meg replaces the discontinued 16. The 16/2e with 256-640k memory, 2 floppies. All units have 4 expansion slots. Three are used by the system Power supply capacity is 85 watts. System memory can be contained on the mother board and/or on the multifunction board. 512 to 640K upgrade is a factory upgrade. *** NACS MACHINE TYPES AND FEATURE NUMBERS *** 5716 ON-SITE 9416 CRC **** AVAILABLE DOCUMENTATION *** KAYPRO DEALERS REFERENCE MANUAL SHDBK - K01 KAYPRO 16 USERS GUIDE MS-DOS 2.1 USER'S GUIDE GW-BASIC 2.O Plus application software users manuals *** AVAILABLE TRAINING *** There is no available training on the Kaypro 16. Microcomputer familiarization course provides adequate background. *** PARTS AND TOOLS LISTING *** DESCRIPTION MFG PN NACS PN Service Test Utility 3950 NS090113 diagnostics Mother Board 2706 NS090094 Color Graphics PCB 2589 NS090095 w/gray scale adaptor Keyboard Cable 2719 NS090096 Video Assy 2708 NS090097 Power Supply 2709 NS090098 Keyboard Assy 2093 NS090099 Fan, AC 2729 NS090100 Pwr Harness 2746 NS090101 Cable I/O-Flpy 2715 NS090102 Cable Main-cont 2716 NS090103 Cable HD 34 pin 2744 NS090104 Cable HD 20 pin 2745 NS090105 Multifunction PCB 2564 NS090106 may sub NS090303 Multifunction PCB 2564K NS090107 w/640K installed Processor PCB 2562 NS090108 ORIGINATOR: J. HILL CPU-KAYPRO-K16,K16/2E,K16E--------------------------FIB001 Pg001 FIB 00002 06/01/87 *** GENERAL *** SYMPTOM: MODEL DIFFERENCES PROBLEM DETERMINATION: THE FOLLOWING MODELS OF THE K16 HAVE BEEN SOLD BY KAYPRO SINCE THE INTRODUCTION OF THE IBM COMPATABLE PORTABLE: K16 256K - 512K WITH 1 FLOPPY, 10 MEG HARD DISK K16E 256K - 768K WITH 1 FLOPPY, 20 MEG HARD DISK K16/2E 256K - 768K WITH 2 FLOPPIES FIX: THE 'E' MODELS REPLACE THE ORIGINAL 16 AND ARE FUNCTIONALLY EQUAL WITH SOME ENHANCEMENTS. SERVICE PROCEDURES REMAIN THE SAME. A NEW HARD DISK CONTROL- LER IS BEING USED AND SOME IMPROVEMENTS HAVE BEEN MADE TO THE MOTHERBOARD. ORIGINATOR: J. HILL CPU-KAYPRO-K16,K16/2E,K16E--------------------------FIB002 Pg001 FIB 00003 02/23/88 *** DEFECTIVE TRACK 0 *** SYMPTOM: TRACK 0 DEFECTIVE ON POWER UP FIX: IBM DIAGNOSTICS CAN NOT BE USED TO PARK HEADS ON KAYPRO 16s OR ANY SYSTEM USING A WESTERN DIGITAL CONTROLLER. ONLY USE THE PARKHEAD ROUTINE SUPPLIED BY KAYPRO OR THE NACS PARKHEAD FROM PC777. USING THE IBM PROGRAM CAUSES THE DRIVE TO LOSE IT'S TRACK POSITION. ORIGINATOR: JOHN HILL CPU-KAYPRO-K16,K16/2E,K16E--------------------------FIB003 Pg001