MBF COMPANY CONFIDENTIAL FIELD INFORMATION BULLETIN

SERVICE GROUP(S): MICRO                MFG: NEC

 NACS  TYPE(S): 8637,9509              MFG. MODEL(S): 3510,3515,3530,3550

CATEGORY: PRINTER                      DESC: LQ. THIMBLE

                   *** TABLE OF CONTENTS AS OF 12/20/90 ***
FIB 00001.General Information.........................................07/28/87
FIB 00002.PRINT BLOCK CHARACTERS IN PLACE OF CAPITAL LETTERS..........07/28/87


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                          *** General Information ***                        
PARTS PREFIX = NC, HQ

               ***  NACS  MACHINE TYPES AND FEATURE NUMBERS ***

                                   8637,9509

                        *** AVAILABLE DOCUMENTATION ***
SHDBK-713   3500 TECHNICAL MANUAL
SHDBK-714   3500 OPERATORS MANUAL
SHDBK-821   3500 TERMINALS PRODUCT DESCRIPTION
SHDBK-822   3500Q TERMINALS PRODUCT DESCRIPTION
SHDBK-823   3500 PROGRAMMING CARD

                           *** AVAILABLE TRAINING ***
MICRO PRINTER CLASS

                              *** SPECIAL TOOLS ***
NONE

                   *** SPECIAL ADMINISTRATIVE PROCEDURES ***
NONE

ORIGINATOR: G. PHILLIPS


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          *** PRINT BLOCK CHARACTERS IN PLACE OF CAPITAL LETTERS ***

         MICRO PRODUCTS                                 PARALLEL


         When  printing to a Nec 3350 Printer with Diplay Write II  or
         Multimate  (possibly other word processing program).  A block
         is printed in place of capital letters.   This symptom occurs
         after the printer has become busy due to a full buffer.             

         The problem can be corrected by:

         1.  Obtaining a software patch from the dealer.                     
         2.  Execute the following:  DOS command before using the Word
             Processor.

                   MODE LPTI:,,P


ORIGINATOR: J. HILL


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