MBF COMPANY CONFIDENTIAL FIELD INFORMATION BULLETIN

SERVICE GROUP(S): MICRO                MFG: IBM                              

 NACS  TYPE(S): N076                   MFG. MODEL(S): MICROSOFT

CATEGORY: SOFTWARE                     DESC: DOS 3.2

                   *** TABLE OF CONTENTS AS OF 12/23/90 ***
FIB 00001.HARD DISK ERRORS WHEN RUNNING DOS 3.3.......................07/01/87


SOFTWARE-IBM-MICROSOFT------------------------------Table Of Contents Pg01 of 01
FIB 00001                                                             07/01/87

                 *** HARD DISK ERRORS WHEN RUNNING DOS 3.3 ***

SYMPTOM: DISK READ ERRORS OR FAILURES DURING RESTORE.

PROBLEM DETERMINATION: System locks up during a RESTORE operation or experiences
read errors. Problem is caused by a BIOS time-out on error detection resulting
in a long pause that looks like a system hang.

FIX:  Reformat the drive using an interleave factor of 3 instead of 2.

ORIGINATOR: J. HILL


SOFTWARE-IBM-MICROSOFT------------------------------FIB001 Pg001