MAI COMPANY CONFIDENTIAL FIELD INFORMATION BULLETIN SERVICE GROUP(S): MICRO,MINI,LARGE MFG: OKIDATA NACS TYPE(S): N116 MFG. MODEL(S): OL810/OL840 CATEGORY: PRINTER DESC: LASER *** TABLE OF CONTENTS AS OF 09/18/92 *** FIB 00001.General Service Information.................................08/31/92 PRINTER-OKIDATA-OL810/OL840-------------------------Table Of Contents Pg01 of 01 FIB 00001 MAI COMPANY CONFIDENTIAL 08/31/92 *** General Service Information *** Chapter 1: Getting Started Before you can use your LED Page Printer. you must: o Install the toner cartridge. o Install the fuser cleaner pad. o Load paper. o Connect the power cord. o Connect the printer to your computer. o Select a software driver. OPENING THE PRINTER ------------------- You will find a square button in the lower right hand corner of the printer's top cover. This is the cover release button. Press this button and lift the top cover. INSTALLING THE TONER CARTRIDGE ------------------------------ Toner is the black powder that acts as your printer's ink. It is contained in the toner cartridge. You'll find a foam packing cylinder in the toner well. Remove the foam cylinder. Refer to Chapter 5, Relacing the Toner Cartridge. INSTALLING THE FUSER CLEANER PAD -------------------------------- Refer to Chapter 5, Replacing the Fuser Cleaner Pad. LOADING PAPER ------------- 1. Take a stack of paper (no more than 200 sheets) and fan it to free up the individual sheets. 2. Remove the paper tray cover: pull up on both sides at once. 3. Place the paper into the tray, making sure the front corners of the stack are beneath the tray's corner guides. Don't fill it above the red marker on the left inside of the tray. 4. Place the cover on the tray. 5. Push the tray into the slot on the printer until it locks. NOTE: If the tray won't go in, check the spring-loaded metal plate in the middle of the opening. It should be latched down. If the front of the plate is up, press it down until it latches. CONNECTING THE POWER CORD ------------------------- 1. Make sure your printer is off. 2. Attach the power cord to the socket in the rear of the printer and plug it into a grounded power source. TESTING THE PRINTER ------------------- It's a good idea to test your printer befor you connect it to the computer. This is an optional step, but well worth the few minutes it requires. PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg001 1. Make sure all your connections are tight, the printer is firmly closed, and the paper cassette is in place and latched. 2. Turn the power on. 3. When you turn the printer on, you'll hear the mechanism running , but the front panel will remain blank. After a minute or so, you'll see the message "INITIALIZING" displayed briefly. Next, you'll see: "WARMING UP". When the printer is finished warming up, the "ON LINE" message will display. PRINTING FONTS -------------- The font printing option simply prints all of the fonts that are currently available to your printer, including all resident fonts, any card fonts installed, and any soft fonts that are in memory. To begin this test, press the On-Line button until the Ready lamp goes off. The printer is now off-line. Press the Print Fonts button briefly (if you hold . the button down too long, the menu will print). The Print Fonts message will display in the window. The printer will now print samples of all available fonts. ROLLING ASCII ------------- The rolling ASCII self test prints a continuous stream of ASCII characters, filling complete pages until the test is terminated. To begin the test, hold down the RECOVER/RESET button while you turn the printer on. Press the MENU1/MENU2 button twice until the CONTINUOUS PRINT message displays. Press the ENTER/QUIET button to begin the test. This test is used to check continuous print quality and paper feeding. Look for problems with form handling or irregularities in printed output. To end this test, press the ON-LINE button and then turn the printer on and off again. PRINTING A DEMO PAGE -------------------- You can also print a demo page that shows some of the printer's capabilities. To begin this test, press the ON-LINE button until the READY lamp goes off. The printer is now off-line. Press the NEXT+/DEMO button and hold it for more than two seconds. The DEMO PAGE PRINT message displays, and after a short time, a demo page will print. RECOMMENDED MAI CONFIGURATION SETTINGS -------------------------------------- OL810 PRINTER SETTINGS: (Only HP LaserJet III emulation used) OL840 PRINTER SETTINGS: May use any of its three emulations. Please see SUPPORT MATRIX for proper printer configuration, depending on application. Level-1 Common Factory User (MAI) ------------------------------------------------------------------------------- EMULATION HP LJ III HP LJ III COPIES 1 1 PAPER FEED TRAY1 TRAY1 TRAY1 PAPER SIZE UNIVERSAL=A4 UNIVERSAL=LETTER HP LaserJet III Emulation------------------------------------------------------- ORIENTATION PORTRAIT PORTRAIT FONT SOURCE RESIDENT RESIDENT FONT No. I000 I000 SYMBOL SET Roman-8 Roman-8 HP CARTRIDGE NONE NONE LINES PER PAGE 60 LINES 60 LINES A4 PRINT WIDTH 78 COLUMN 80 COLUMN ------------------------------------------------------------------------------- PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg002 Level-2 SMOOTHING ON ON HOST INTERFACE PARALLEL SERIAL (* SERIAL ONLY) I-PRIME OFF OFF * FLOW CONTROL DTR Hi Polarity XON/XOFF (Note 1.) * BAUD RATE 9600 9600 * DATA BITS 8 8 * PARITY NONE ODD * MIN BUSY 200 200 * ROBUST XON OFF OFF DARKNESS 0 0 TIME TO QUIET 8 MINUTE 8 MINUTES AUTO CONTINUE OFF OFF LEGAL LENGTH 14 INCH 14 INCH LANGUAGE ENGLISH ENGLISH Note 1: SERIAL INTERFACE FLOW CONTROL The type of receive data flow control, i.e. DTR (hardware handshake) or XON/XOFF, is selected via the operator control panel. HARDWARE HANDSHAKE FLOW CONTROL: DTR Hi Polarity (hardware handshake) is selected via the operator control panel SETUP MENU and is defined as the printer setting the appropriate interface signal to the Space (+12V) state when it is able to receive data, and to Mark state when it is not. The transitions occur at the same times as the printer would transmit an XON or XOFF, had that flow control been selected.. The OL840 is configurable via the operator control panel to cause the Hardware Handshake signal to appear on pin 11 or 20. The OL810 is not selectable and is fixed at pin 20. XON/XOFF FLOW CONTROL: While receiving data, the printer will send an XOFF $13$ character when its buffer becomes "almost full". Printing will continue, and when the buffer is sufficiently empty, the printer will send an XON $11$ character. The host system should stop sending data as soon as possible after receiving the XOFF character from the printer. In addition, the printer sends an XON character when it goes on-line unless a fault condition, such as paper out, is detected. In that case, the printer sends nothing and immediately goes back off-line. The printer shall send an XOFF character when it goes off-line. Upon power-up, the host will assume that the printer is in the XON state. The printer will also send an XOFF if it detects a cover open, paper jam, or other printer status error while on-line. OL810/OL840 SUPPORT MATRIX -------------------------- | | | | USE PCAP | CONFIGURE | APPLICATION| SYSTEM| O/S LEVEL| CONNECTION| OR DRIVER| PRINTER AS| STATUS ------------------------------------------------------------------------------- Business | 13XX | | | | | Not supported Basic/Open.|-------------------------------------------------------------------- Basic data |MAI1500| | | | | Not supported processing |/1800 | | | | | |-------------------------------------------------------------------- |MAI2000| 7.4B | Serial | PT-4229 | Diablo 630| Supported: |/3000 | | | | | OL840 only |/4000 | | Slave | | | Not supported | | | Parallel | | | Not supported |-------------------------------------------------------------------- |MPX/AS | M.7A | Serial | hpljet | LaserJet | Supported | | | Slave | | | Not supported PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg003 | | | Parallel | | | Not supported |-------------------------------------------------------------------- |Gpx240 | 1.1B | Serial/SDC|hpljet/ | LaserJet | Supported |/340 | (Note 1) | | okiled | | |/440 | | Slave | " " | " " | Supported |/640 | |ParallelCMB| " " | " " | Supported | | |ParallelMFC| " " | " " | Supported |-------------------------------------------------------------------- |GPx 30 | SCO UNIX | Serial/MDC| okiled | LaserJet | Supported |/50 | 3.2.4 | Slave | " | " " | Supported | | |ParallelMFC| " | " " | Supported | | |ParallelVIO| " | " " | Supported |-------------------------------------------------------------------- |GPx 70 | 1.2A | Serial | okiled | LaserJet | Supported | | (Note 2) | Slave | " | " " | Supported | | |ParallelSSM| " | " " | Supported | | |ParallelPPC| " | " " | Supported |-------------------------------------------------------------------- |HP9000 | HP-UX | Serial | LaserJet | LaserJet | Supported |Ser 800| 8.0.x | Parallel | " " | " " | Supported -----------|-------------------------------------------------------------------- MAIBusiness|MAI2000| 7.4B | Serial | PT-4229 | Diablo 630| Supported: Word 3.2B |/3000 | | | | | OL840 only (Note 3) |/4000 | | Slave | ______ | ________ | Not supported | | | Parallel | ______ | ________ | Not supported |-------------------------------------------------------------------- |MPx/AS | M.7A | Serial | PT-4229 | Diablo 630| Supported: | | | | | | OL840 only | | | Slave | _______ | ________ | Not supported | | | Parallel | _______ | ________ | Not supported |-------------------------------------------------------------------- |GPx240 | 1.1B | SerialISDC| PT-4229 | Diablo 630| Supported: |/340 | | | | | OL840 only |/440 | | Slave | _______ | ________ | Not supported |/640 | |ParallelCMB| PT-4229 | Diablo 630| Supported: | | | | | | OL840 only | | |ParallelMFC| Pt-4229 | Diablo 630| Supported: | | | | | | OL840 only |-------------------------------------------------------------------- |GPx30 | SCO UNIX | Serial MDC| PT-4229 | Diablo 630| Supported: |/50 | 3.2.4 | | | | OL840 only | | | Slave | ------ | -------- | Not supported | | |ParallelMFC| PT-4229 | Diablo 630| Supported: | | | | | | OL840 only | | |ParallelVIO| PT-4229 | Diablo 630| Supported: | | | | | | OL840 only |-------------------------------------------------------------------- |GPx 70 | 1.2A | SerialISDC| PT-4229 | Diablo 630| Supported: | |(Note 2) | | | | OL840 only | | | Slave | ------ | -------- | Not supported | | |ParallelSSM| PT-4229 | Diablo 630| Supported: | | | | | | OL840 only | | |ParallelPPC| PT-4229 | Diablo 630| Supported: | | | | | | OL840 only |-------------------------------------------------------------------- |HP 9000| HP-UX | Serial | PT-4229 | Diablo 630| Supported: | Ser800| 8.0.x | | | | OL840 only | | | Parallel | PT-4229 | Diablo 630| Supported: | | | | | | OL840 only -----------|-------------------------------------------------------------------- MAIBusiness| All | | | | | GRAPH |Platfms| ------- | -------- | ------- | -------- | Not supported PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg004 -----------|-------------------------------------------------------------------- Word |GPx240 | 1.1B | Serial | (Note 4) | LaserJet/ | Supported/ Perfect5.0 |/340 | | | | PostScript| PS OL840 only |/440 | | Slave | ------- | -------- | Not supported |/640 | |ParallelCMB| (Note 4) | LaserJet/ | Supported/ | | | | | PostScript| PS OL840 only | | |ParallelMFC| (Note 4) | LaserJet/ | Supported/ | | | | | PostScript| PS OL840 only |-------------------------------------------------------------------- |GPx30 | SCO UNIX | Serial MDC| (Note 4) | LaserJet/ | Supported/ . |/50 | 3.2.4 | | | PostScript| PS OL840 only | | | Slave | ------- | -------- | Not supported | | |ParallelMFC| (Note 4) | LaserJet/ | Supported/ | | | | | PostScript| PS OL840 only | | |ParallelVIO| (Note 4) | LaserJet/ | Supported/ | | | | | PostScript| PS OL840 only |-------------------------------------------------------------------- | HP9000| HP-UX | Serial | (Note 4) | LaserJet/ | Supported/ | Ser800| 8.0.x | | | PostScript| PS OL840 only | | | Parallel | (Note 4) | LaserJet/ | Supported/ | | | | | PostScript| PS OL840 only -----------|-------------------------------------------------------------------- Uniplex |GPx240 | 1.1B |Serial ISDC| (Note 5) | LaserJet/ | Supported/ |/340 | | | | PostScript| PS OL840 only |/440 | | Slave | ------- | -------- | Not supported |/640 | |ParallelCMB| (Note 5) | LaserJet/ | Supported/ | | | | | PostScript| PS OL840 only | | |ParallelMFC| (Note 5) | LaserJet/ | Supported/ | | | | | PostScript| PS OL840 only |-------------------------------------------------------------------- |GPx30 | SCO UNIX | Serial MDC| (Note 5) | LaserJet/ | Supported/ . |/50 | 3.2.4 | | | PostScript| PS OL840 only | | | Slave | ------- | -------- | Not supported | | |ParallelMFC| (Note 5) | LaserJet/ | Supported/ | | | | | PostScript| PS OL840 only | | |ParallelVIO| (Note 5) | LaserJet/ | Supported/ | | | | | PostScript| PS OL840 only |-------------------------------------------------------------------- |GPx 70 | 1.2A |Serial ISDC| (Note 5) | LaserJet/ | Supported/ | | | | | PostScript| PS OL840 only | | | Slave | ------- | -------- | Not Supported | | |ParallelSSM| (Note 5) | LaserJet/ | Supported/ | | | | | PostScript| PS OL840 only | | |ParallelPPC| (Note 5) | LaserJet/ | Supported/ | | | | | PostScript| PS OL840 only |-------------------------------------------------------------------- | HP9000| HP-UX | Serial |HPLaserJet| LaserJet | Supported | Ser800| 8.0.x | Parallel |HPLaserJet| LaserJet | Supported -----------|-------------------------------------------------------------------- Most MS-DOS|DS-500 | MS-DOS | Parallel | n/a | Laserjet/ | Supported/ application|MAI1200| | | | PostScript| PS OL840 only |1400/15| | SerialCOM1| n/a | LaserJet/ | Supported/ |00/1800| | | | PostScript| PS OL840 only |PSx 30 | | SerialCOM2| n/a | LaserJet/ | Supported/ |/130 | | | | PostScript| PS OL840 only ------------------------------------------------------------------------------- Note 1. Printer driver "okiled" is included in BOSS/VX 1.1C scheduled for announcement and shipment in August 1992. Note 2. BOSS/VX 1.2A for GPx Series 70 is scheduled for announcement and shipment in August 1992. Note 3. With six lines/inch spacing, documents must be formatted with no more than 61 lines/page. MAI Business Word for HP systems is available only PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg005 on special order. Note 4. For OL810 use HP LaserJet III. For OL840 use HP LaserJet II or PostScript (ADD) depending on desired features. Note 5. For OL810 use HP LaserJet III. For OL840 use MBF 4229 in Diablo 630 mode or postscript in PostScript mode. Chapter 2: Getting to Know The Printer PRODUCT ABSTRACT ---------------- This product is a non-impact LED page printer which provides letter quality printing at an average speed of 8 PPM. Two models of the printer will be available. The OL810 model has resident HP LaserJet III and IBM Proprinter III XL emulations. The Ol840 PostScript model has resident ADOBE PostScript, HP LaserJet II and Diablo 630 ESC emulations. Both printer models have a single 200 sheet input tray with a manual feed slot. A second feed bin mechanism is an option. Both models support letter, legal, executive, A4, A5, A6 and B5 size cut sheet paper and COM10, Monarch, DL and C5 envelopes from tray 1. Optional tray 2 supports letter, executive, A4, A5 and B5 size paper. Envelopes and A6 paper are not supported in tray 2. Both printer models support labels and transparencies. Multi-part paper and continuous paper are supported on either printer. Each printer prints text and graphics at a resolution of up to 300 dpi depending upon emulation selected. The printers support a varity of vendor (OKI) unique font cards. HP LaserJet font cartridges are not supported. PRODUCT INTERFACE ----------------- The OL810 only has a Centronics parallel interface as standard. The RS-232c PCBA option will be provided with every OL810 sold by MAI. The OL840 has both RS-232c serial and Centronics parallel interfaces as standard. Both version printers are intended to interface to all MAI systems. The parallel and serial interface may not be supported on all MAI systems, check Matrix Chart in Chapter 1. USING THE FRONT PANEL --------------------- The front panel is your link with the OL810. It provides you with information. about the state of the printer through its indicator lights and message window . and gives you control over printer functions through its buttoms. THE MESSAGE WINDOW ------------------ The OL810 has a two-line display that gives you detailed information on the state of the printer. It provides information on the general status of the printer, error conditions, and malfunctions. You also use the message window when setting the menu. The "Solutions" section of this manual contains a listing of messages as well as information about how to solve the most common problems. INDICATOR LIGHTS ---------------- The READY light is on when the printer is on-line and ready to receive data from the computer. When the light is off, the printer is off-line and cannot receive data. The printer must be off-line in order to perform certain functions from the front panel, such as setting the menu and printing a demo page (the READY light will blink while the tests are in progress). The ON-LINE buttons controls this light. PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg006 The DATA light blinks to indicate that the computer is sending data to the printer. The light stays on to show that all the data for a particular page is in the printers memory (DATA PRESENT .HP will appear in the message window). If the page is complex, the printer will pause while it processes the data. If a partial page dosen't end with a form feed code, the page will not print, and you will have to use the FORM FEED button to print it. When the light is out, there is no data in the printer's memory. The OPERATOR light blinks to indicate that operator intervention is needed because either there is no paper in the printer or there is a paper jam. A message in the window will describe problem. Refer to the "Solutions" section of this guide for instructions on clearing paper jams. The "OPERATOR" light also flashes when a more serious problem has occured. The MANUAL light goes on to indicate that the manual feed feature is active. If the light is blinking, the printer is waiting for you to insert a sheet of paper. CONTROL BUTTONS --------------- The front panel of the OL810 was designed to make your page printer easy to use. This section discusses some of the more common buttons. For an explanation of the PRINT FONTS and DEMO buttons, see "Testing the Printer" in Chapter 1. For your convenience, some of the more commonly used menu items have been placed on dedicated buttons. A.) Setting On- and Off-line - Pressing the On-line button toggles the printer from on-line (selected) to off-line (deselected) and vice versa. When the printer is on-line (READY light on), it is ready to receive data and print. When the printer is off-line (READY light off), it cannot receive data. Certain functions, such as the FORM FEED button, are only active when the printer is off-line. B.) Printing and Ejecting a Page - Pressing the FORM FEED button while the printer is off-line prints all remanining data in the print buffer and ejects the page. This feature is useful when software fails to terminate a page with a form feed command. C.) Resetting the Printer - Pressing the RECOVER/RESET button clears some error conditions. Data is retained in the printers memory, and the printer is returned on-line. The printer can be reset to current menu settings by pressing the RESET button and holding it in for more than two seconds, until the display reads "RESET", when the printer is off-line. All data in the printer's memory and soft (downloaded) fonts are deleted. This overrides settings changed by printer commands. D.) Changing the Time to Quiet - To reduce the amount of noise and save wear and tear on your printer, your OL810 will enter quiet mode after an interval you specify. During quiet mode, the fuser shuts off and the fan reduces by 50% for quieter operation. To specify the time quiet, press the on-line button to take the printer Off-line and then press and hold the ENTER/QUIET button. Use the NEXT+ and LAST - buttons to move thru the menu choices. You can choose between 1 minute, 8 minutes, and disable (no quiet mode). Press the On-line button to register your selection and return to the on-line state. E.) Smoothing - Smoothing creates crisper, smoother letters. Smoothing is already on when you receive your OL810. To turn smoothing off, press the On-line button to take the printer Off-line andthen press and hold the LAST-/SMOOTHING button. Use the LAST- and NEXT+ buttons to move through the menu choices. You can choose between On and Off. Press the On-line button to register your selection and return to the on-line state. F.) Changing Paper Trays - You can change your paper tray right from the front panel without going thru the menu. To change the paper tray, press the On-line button to take the printer off-line and then press and hold the FORM FEED/TRAY SWITCH button. Use the NEXT+ and LAST- buttons to move through the menu choices. You can choose between Tray 1, Tray 2 (if the optional second tray is installed) , and Manual feed. Press the On-line button to register your selection and return to the on-line state. PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg007 G.) Printing Fonts and the Menu - You can print a list of all the fonts that are available to your printer. To print a list of fonts, press the On-line button to take the printer off-line then briefly press the PRINT FONTS/PRINT MENU button. You can also print a list of current menu settings, by taking the printer Off- line then press and hold the PRINT FONTS/PRINT MENU button until the "Print MENU" message displays. USING THE PRIMARY AND SECONDARY MENUS ------------------------------------- To enter the Menu Mode, press the MENU1 button while the printer is off-line. To enter the secondary menu, press and hold the MENU1/MENU2 for more than two seconds. Each catagory has several possible settings. To view the settings, use the NEXT+ button to move to the next setting and the LAST- button to move to the previous settings. When the correct setting appears in the message window, press the ENTER button to store the new setting. Then press the MENU/1 button to bring up the next menu category in the message window. Repeat this process for each item you wish to change. When you have passed through all of the categories, the printer will return to the first menu item. To register your menu changes and leave the menu, press the RESET button. To leave the menu at any time, just press the RESET button. MENU SELECTIONS (Level-1) ------------------------- Note: Factory default settings are first item in selection column. Selections that only appear when an option is installed are marked with an asterisk (*). HP LASER JET III EMULATION CATEGORY | SELECTION | EXPLANATION ------------------------------------------------------------------------------- Emulation | HP LJ III | Change emulation. Choose between HP Laser Jet | IBM PPR III XL | III and IBM Pro Printer III XL. | | Copies | 01 | Select the number of copies to print. You can | to 99 | choose between 01 and 99. | | Paper Feed | Tray 1 | Select whether paper will be fed from the | Tray 2 | upper paper tray (tray 1), the optional lower | Manual Feed | paper feed tray (tray 2) or manual feed tray. | | Auto Tray | Off | Automatically switch to lower tray when upper Switch * | On | tray is empty. This feature is only active if | | the optional lower tray is installed. | | Tray 1 Paper | Universal=A4 | Select paper/envelope size when the optional Size | Universal=A5 | universal paper tray or envelope tray is | Universal=A6 | installed as tray 1: | Universal=B5 | A4=210x297 mm | Envelope=COM10 | A5=148x210 mm | Envelope=MONRC | A6=105x148 mm | Envolope=DL | B5=182x257 mm | Envelope=C5 | COM10=4.12"x9.5" | Universal=LETTR| MONRC=3.87"x7.5" | Universal=EXEC | DL=111x223 mm | | C5=163x234 mm | | Tray 2 Paper | Universal=A4 | This feature only displays when optional Size * | Universal=A5 | second paper tray is installed. Do not feed | Universal=B5 | envelopes trough tray 2. | Universal=LETTR| A4=210x297 mm | Universal=EXEC | A5=148x210 mm PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg008 | | B5=182x257 mm | | Orientation | Portrait | Select the direction of print on the paper. | Landscape | Portrait printing is normal printing across | | the width of the paper; landscape printing | | prints across the length. | | Font Source | Resident | This specifies whether the default is the | Upper Card * | internal font set, a font card, or a down- | Lower Card * | loaded set. Card and Downloaded selections | Downloaded * | appear only if they are present in the | | printer. | | Font No. | I000 | Select the default font by identification | | number (see font print sample) from among | | thoes fonts available from the selected | | orientation and font source. The prefix | | indicates the font source: I=internal; U= | | upper card; L=lower card; S=soft (download). | | Symbol Set | Roman-8 | Select the default symbol set. Roman-8 is the | | standard Hewlett-Packard set; many other | | special purpose sets are available. | | HP Cartridge | None | These are Hewlett-Packard font cartridge | F | designations. When printing documents | B | formatted for the OL400, make sure this | | setting agrees with the software: otherwise | | use the default setting None. | | Lines per Page | 60 lines | Number of lines to print per page. | 5 to 128 lines | | | A4 Print Width | 78 columns | Because A4 paper is slightly narrower than | 80 columns | standard letter size, 80 10-pitch characters | | won't fit within the printable area of an A4. | | page. When this item is set to 80 column, the | | printer condenses the characters slightly, so | | that 80 characters will fit on a line. ------------------------------------------------------------------------------- IBM ProPrinter III XL Emulation (Difference in Emulation Only) Category | Selection | Explanation ------------------------------------------------------------------------------- Character Pitch | 10 CPI | Choose the number of characters per inch. | 12 CPI | | 17 CPI | | 20 CPI | | Proportional | | | Font Style | Normal | | Emphasize | | Italic | | | Enlarge Font | Heightx1 Widthx1 | Choose the parameters to enlarge your | Heightx2 Widthx1 | current font. | Heightx1 Widthx2 | | Heightx2 Widthx2 | | | Character Set | Set 2 | Choose between IBM character sets 1 and 2. PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg009 | Set 1 | | | Symbol Set | IBM-437 | Choose a symbol set. | | Line Length | 80 column | Choose the line length. | 136 column | | | Form Length | 11 inch (letter) | Choose the paper size for the current tray. | 11.7 inch (A4) | | 12 inch | | | Auto CR/LF | CR=CR, LF=LF | Choose a return and line feed setting. The | CR=CR+LF,LF=CR+LF| default is a return equals a return and a | CR=CRLF, LF=CRLF | line feed equals a line feed. | | Form Feed at TOF| Feed Enable | Turn the form feed feature on and off. | Feed Disable | | | Font Condense | 12 CPI to 20 CPI | Condense your fonts from 12 CPI to 20CPI or | 12 CPI to 12 CPI | from 12 CPI to 12 CPI (remains the same). | | Zero Style | Without slash | Choose a zero with a slash, or without a | With slash | slash. | | Slash letter O | Disabled | Choose a slashed or unslashed letter O. | Enabled | ------------------------------------------------------------------------------- Level-2 SECONDARY MENU (Both Emulations) ------- --------------------------------- Note: MAI Systems will be using both the Parallel and optional Serial Interface Category | Selection | Explanation ------------------------------------------------------------------------------- Smoothing | On | Smoothing smoothes the edges of characters | Off | so that they appear more crisp and less | | jagged. | | Page Protection*| Off | If you have optional memory installed, | Letter | choose letter, legal, or A4 as your paper | Legal | type. This tells the printer how much of | A4 | the additional memory it will need to avoid | | overflow errors. | | Host Interface | Parallel | Choose parallel or serial interface. | Serial | | | I-PRIME | Off | The I-PRIME signal from your computer | On | resets the printer. The default is off. | | Select On if you want the printer to reset | | when it receives the signal from the PC. | | Flow Control* | DTR Hi Polarity | Only displays if you are using the optional | DTR Lo Polarity | serial interface. | SSD Hi Polarity | | SSD Lo Polarity | | XON/XOFF | | | Baud Rate RS232*| 9600 | Choose the speed at which data is sent. | 19200 | | | Data Bits RS232*| 8 bits | Choose 8 or 7 bit word length. PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg010 | 7 bits | | | Parity RS232 * | None | Choose none, even, or odd. | Even | | Odd | | | Min. Busy * | 200ms | Only displays if you are using the optional | 1 seconds | serial interface. | | Robust XON * | Off | Robust XON sends a signal every second. | On | | | Darkness | 0 | Darkness controls the print denisity. | -1 | | -2 | | 1 | | 2 | | | Time to Quiet | 8 minutes | Set the amount of time befor printer goes | 1 minutes | into Quiet mode. | Disable | | | Auto Continue | Off | Turn this feature on to tell your printer | On | to ignore errors. | | Legal Length | 14 inches | Specify the length of your legal paper. | 13 inches | | | Language | English | Choose the language of both your message | German | window and printouts. | French | | Italian | | Spanish | ------------------------------------------------------------------------------- PAPER HANDLING -------------- Your printer is equipped with automatic paper feed for standard paper. You can also use manual feed for unusual sizes, specialty papers and envelopes. You have a choice of face-down output to the top of the printer, which automatically collates your document, or face-up (reverse order), output for specialty papers and envelopes. These alternatives provide considerable flexibility in paper handling. You should choose the output options that best suit each job. The paper tray included with your printer will hold up to 200 sheets of standard 8.5 X 11-inch paper. Optional trays are available for other paper sizes and envelopes. You can also add a second paper tray mechanism. This option is useful for high volume printing and for applications where you frequently use two different types of paper. 1. Using the Optional Lower Trays Two menu categories give you control over the optional lower paper tray. If you want to use the lower tray exclusively, change the menu category PAPER FEED from TRAY 1 to TRAY 2. If you want to set the printer to switch automatically to the lower tray when the upper tray is empty, change the menu category AUTO TRAY SWITCH from Off to On. 2. Manual Feeding Manual feed is also available. To use this feature, you must have the paper tray inserted. The paper tray cover has paper guides and settings for various paper sizes; it is used as the platform for manual feeding. Manual feeding is useful when you're printing just a few sheets that are different from the paper in the installed tray. You must use it for the PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg011 following types of paper: o Non-standard sizes o Labels o Transparencies o Envelopes-onless you use the optional envelope tray For labels, transparencies, and envelopes, use rear output. 3. Single-Page Documents Use this feature when you have a few single-paged documents to print. 1. Set the paper guides on the paper tray cover to the width of the sheet or envelope. The guides should not bind the sheet. 2. Insert the sheet or envelope into the feed rollers as shown. 3. Send your document to the printer as you normally would. The sheet on top of the paper tray will feed into the printer. Note: If your document is more than one page long, the subsequent pages will feed from the paper tray. This can be useful if you're printing a document where the first page is on a different kind of paper, for example, if only the first page of a letter is printed on letterhead. 4. Multi-Page Documents Use this procedure when you want to print a document more than one page long. 1. Set the PAPER FEED item on your printer menuto MANUAL FEED. 2. Set the paper guides on the paper tray cover to the width of the sheet or envelope. The guides should not bind the sheet. 3. Insert the sheet or envelope into the feed rollers. 4. Send your document to the printer as you normally would. 5. You will see the message LETTER PAPER (or whatever paper size you're specified through your software) MANUAL REQUEST. Press the FORM FEED button. The first page will feed and print. 6. You'll see the LETTER PAPER MANUAL REQUEST message for each subsequent page . Simply insert a new page and press FORM FEED. 7. When you're finished, reset the printer menu for PAPER FEED TRAY, if desired. 5. Top Output Top output feeds each printer sheet face down into the bin at the top of the machine. Because it requires less space than rear output and stacks the sheets in the order printed, this is the output method most commonly used for standard types of paper. The bin can hold up to 200 sheets. 6. Rear Output Rear output feeds paper straight through the printer and stacks the printer sheets face up (in reverse order) at the back of the printer. Because the paper path is flat, you should use this output method for speciality papers that resist bending, such as heavy stock, transparencies, and envelopes. Note: Do not use rear output with the second paper tray. The speciality papers mentioned above should only be put in the upper tray. To use the rear output feature, pull down the stacker base and fold out the rear paper guides. Unfolding the rear paper guides automatically turns on the rear output feature. All pages will now exit here. To return to the top output, simply fold back the rear paper guides and close. the stacker base. Chapter 3: Product Description HARDWARE -------- The printer uses the xerographic process to apply the image to the paper. This process functions as follows: PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg012 The printing cycle begins with the charger applying an electrostatic charge evenly to the surface of the drum. Then the output from an array of LEDs projects onto the drum as the drum rotates. The LEDs modulate on and off, with the on times occuring at points on the drum where a white image is subsequently transfered to the paper. The drum is coated with a photoconductive material so that when a position on the drum is struck by light, the surface charge at that position is conducted down to the drum substrate layers and ultimately to the frame ground of the paper. Next, the electrostatic image on the drum is rotated past the developer unit. The developer positively charged and consists of a "brush" of small iron particles that are held to the developer magnetically. The developer applies toner particles to the brush. As the image drum passes the brush, electrostatic forces cause the positively charged toner particles to transfer to thoes spots on the drum which have retained their charge, i.e. thoes spots not struck by light from an LED. The next step transfers the toner image from the drum to the paper. This is accomplished by applying a strong negative charge to the paper. As the paper is brought into contact with the drum, the difference in charge causes the toner to remain with the paper when the paper is subsequently removed from the drum. After the paper is removed from the drum, the charge on the paper is neutralized. Finally, the toner is bonded to the paper using a combination of heat and pressure fusing. HARDWARE COMPONENTS ------------------- Consumables The printer's consumables consist of a toner cartridge, fuser cleaning pad, ozone filter and image drum. The life of a toner cartridge is approximately 2500 pages when printing on letter size paper with a 5% density. When the printer's toner supply is depleted , a message is displayed on the operator control panel. The life of the fuser cleaner pad is approximately 2500 pages when printing on letter size paper with a 5% density. The fuser pad is included in the toner cartridge kit and should be replaced when the toner cartridge is replaced. The Life of the image drum will be a complex function of how the printer is used, as defined in Chapter 5. Under normal usage, the life will be approximately 15K pages when printing on letter size paper with a density of 5%. When the image drum is approximately 90% depleted, the printer begins displaying a message on the operator control panel. The actual end-of-life will be determined by a degradation in print quality. The life of the ozone filter is approximately 15K pages when printing on letter size paper with a 5% density. The filter is included in the image drum kit and should be replaced when the image drum is replaced. Paper Feed Mechanism The OL810 and OL840 120V Version are supplied with one letter size paper tray. Optional size paper trays are available to support letter, legal, executive and. A4 size paper. An optional envelope tray is available to support #7.75 and #10 sized envelopes. All of the trays have a manual feed mechanism mounted on the top tray. The capacity of the paper trays are 200 sheets of 20 lb paper. The capacity of the envelope tray is 15 to 25 envelopes. A field-installable 2nd paper tray mechanism is available as an option. The PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg013 paper trays used with the 2nd tray option are the same as thoes used in the first tray mechanism. The 2nd opaper tray mechanism will not support envelopes, A6 paper size or the manual feed capability of any trays. The printer has two output trays. One output tray, located at the front of the printer, stacks paper face-down and has a capacity of 200 sheets. The other output tray, located at the rear of the printer, stacks paper face-up and has a capacity of 100 sheets. The face-up output tray is automatically enabled when the rear output stacker base is folded down and the rear paper guides are folded out. Memory The OL810 model printers have a 1 Mbyte of RAM memory standard. Optional 1 Mb and 2 Mb expansion memory PCBA's are available. A maxium of two optional PCBA's. can be installed providing a total of up to 5 Mbytes of printer memory. OL840 printers have 2 Mb of RAM memory as standard. An optional 2 Mb memory expansion PCBA is available, providing 4 Mb of memory. Memory expansion PCBA's are not interchangeable between OL810 and OL840 version printers. Chapter 4: Interfacing PARALLEL INTERFACING -------------------- The printer requires a Centronics-equivalent parallel cable with the following: o Amphenol 57-30360 or AMP 552274-1 plug (or equivalent) with 36 pins. o AMP 552073-1 (or equivalent) cover. o Beldon (or equivalent) shielded cable with twisted pair conductors. Signals for Pin Assignment PIN | SIGNAL | RETURN PIN | DIRECTION ------------------------------------------------------------------------------- 1 | Strobe | 19 | To printer 2 | Data 1 | 20 | To printer 3 | Data 2 | 21 | To printer 4 | Data 3 | 22 | To printer 5 | Data 4 | 23 | To printer 6 | Data 5 | 24 | To printer 7 | Data 6 | 25 | To printer 8 | Data 7 | 26 | To printer 9 | Data 8 | 27 | To printer 10 | Acknowledge | 28 | From printer 11 | Busy | 29 | From printer 12 | Paper end | 30 | From printer 13 | Select | No return | From printer 14 | 0V | - | Signal ground 15 | Not used | - | - 16 | 0V | No return | Signal ground 17 | Chassis ground | No return | Ground 18 | +5V | - | From print 19-30 | 0V | - | Ground 31 | I-Prime | - | To printer 32 | Fault | - | From printer 33 | 0V | - | Signal ground 34 | Not used | - | - PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg014 35 | +5V | - | From printer 36 | +5V | - | From printer ------------------------------------------------------------------------------- RS232C SERIAL INTERFACE ----------------------- To construct a cable for an RS232C serial configuration, you will need: o DB25P equivalent 25-pin plug, shell equivalent to DB-C2-J9. o Beldon (or equivalent) shielded cable with twisted pair conductors. Must be UL and CSA approved. The cable must be shielded. o The printer has a 25-pin DB-25S receptacle. PIN | SIGNAL | SYMBOL | DIRECTION ------------------------------------------------------------------------------- 1 | Protective ground | PG | - 2 | Transmitted data | TD | From printer 3 | Received data | RD | To printer 4 | Request to send | RTS | From printer 5 | Not used | - | - 6 | Data set ready | DSR | To printer 7 | Signal ground | SG | - 8-10 | Not used | - | - 11 | Supervisory send data | SSD | From printer 12-19 | Not used | - | - 20 | Data terminal ready | DTR | To printer 21-25 | Not used | - | - ------------------------------------------------------------------------------- Chapter 5: Cleaning and Maintenance Your OL810 will require occasional maintenance to perform at top quality. Normal cleaning and maintenance will ensure that your printer has a long and trouble-free life. There are four consumables that you will have to change periodically. o Toner Cartridge - When TONER LOW message is displayed. Approximately when 2500 sheets have been printed. The first toner cartridge will have a shorted lifespan of about 1250 pages. As you replace the toner cartridge, you should clean the charge and transfer wires and the LED array assemblys. o Fuser Cleaner Pad - The fuser cleaner pad is packaged with the toner cartridge: you should change it while you are changing the toner. o Image Drum Cartridge - The CHANGE DRUM message will display, this will be at approximately 14,500 to 15,000 pages at 100 pages per job or 11,500 to 12,000 pages at 3 pages per job o Ozone Filter - The ozone filter is packaged with the image drum cartridge so you can change it at the same time. REPLACING THE TONER CARTRIDGE ----------------------------- 1. Turn the printer off. Press the cover release button on the top of the printer and lift the top cover. 2. Pull the two tabs at both ends of the cartridge toward the front of the printer until the cartridge unlocks. PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg015 3. Lift the old cartridge out by the ends. Put it in the plastic bag provided with the replacement kit and discard. 4. Take the new cartridge out of the package. Hold it with the arrow on the plastic retainer facing away from you. 5. Shake the cartridge from side to side to loosen and distribute the toner. 6. Peel the tape off of the bottom of the cartridge. 7. Line up the grooves on the ends of the cartridge with the guides in the image drun assembly. 8. Lower the cartridge into the printer and press down on both ends to make sure the cartridge is fully seated. 9. Push the two blue locking tabs toward back of printer. 10. Continue to push the tabs until they're all the way foward. You'll hear a click when the cartridge is properly locked in position. For best results, press down on each side of the cartridge with your index fingers while you push the locking tabs forward with your tumbs. NOTE: If you have printing problems after replacing the toner cartridge, see the "Solutions" chapter of this manual. REPLACING THE FUSER CLEANER PAD ------------------------------- 1. Turn off the printer and open the cover. 2. Locate the old fuser pad (blue) in the back of the printer. Holding the handle on the right side, push slightly to the left to release the pad, then lift it out of the printer and discard. 3. Take the new fuser pad out of the package-the felt side has oil on it, so be careful not to touch it. 4. Holding the pad by the handle on the right side, slip the left end of the pad into the printer. Then lower the right end into the printer. 5. Push the handle to the right so that the pad locks into place with a click . (The pad will move only a fraction of an inch.) If the fuser pad is properly seated, you shouldn't be able to lift it out. CLEANING THE CHARGE WIRE ------------------------ 1. Turn the printer off and open the front cover. Press forward (directions of the arrows) on the two square blue buttons marked with "2" in the front corners of the printer. 2. Lift open the LED assembly. Locate (but do not move) the image drum cartridge. 3. Gently draw the blue cleaning tab located on the image drum cartridge across the charge wire in the direction indicated. Return the tab to its original position. If you do not return the tab to its original position, you will see black streaks on your printouts. 4. Close the LED assembly, making sure that it latches. Close the printer. CLEANING THE LED ARRAY ---------------------- 1. Turn off the power switch and open the front cover. Press forward (directions of the arrows) on the two square blue buttons marked "2" in the front corners of the printer. 2. Lift open the LED assembly. Locate the LED array strip on the back of the cover. 3. Locate the cleaning pad that was included with your new toner cartridge. Gently run the cleaning pad across the LED strip as shown. 4. Close the LED assembly. REPLACING THE IMAGE DRUM CARTRIDGE ---------------------------------- The image drum cartridge contains the printer's sensitized drum. This is a fragile, specially coated roller on which the image is created and passed . to the paper. It is extremely light sensitive. While every effort has been PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg016 made to guard against damage, it is important to be very careful in handling this part to avoid marring its surface. Here are some simple precautions: o Don't touch the green surface. o Don't set the cartridge down on anything that might scratch the surface of the drum. o Don't expose the drum to direct sunlight and don't let it sit in room light for more than 5 minutes. Leave it in the package until you are actually ready to put it in the printer. 1. Turn the printer off and open the front cover. 2. Press forward (directions of the arrows) on the two large blue plastic buttons marked with a "2" in the front corners of the printer. 3. Lift open the LED assembly cover. 4. Remove the old image drum cartridge by pulling it gently forward and out.. Note that you will also be removing the toner cartridge. 5. Look for the cleaning tool stored under the LED assembly and then locate the transfer wire inside the printer, on the base. Gently run the cleaning tool along the wire as shown. Be sure to return the cleaning tool to its proper location under the LED assembly when your finished. _ _ | \__/ | _| \ | | <- Cleaning tool | | _____| ____| | | == | | == |_____ |____ I = Transfer wire housing | __| | ______ /IIII |_| | | I | = Cleaning tool IIII | | I I //o <-I-- Transfer wire I I I___________I 5. Hold the new image drum with foam cylinder and protective paper covering nearest to you, then re-move and discard. The toner cartridge fits where . the foam was. 7. Grasp the drum cartridge by the front edge where the foam was located. 8. While holding the new image drum cartridge parallel to the LED assembly, press it carefully down into place. 9. Install a new toner cartridge. Follow the instructions at the beginning of this chapter. 10. Close the LED assembly making sure you don't touch the LED array. Close the printer cover. 11. To clear the drum counter, press and hold the RESET button while turning on the printer. 12. Run the self- tests. REPLACING THE OZONE FILTER -------------------------- 1. Remove the ozone filter housing in the rear of the printer by placing a coin in the slot underneath the housing and twisting. The plastic housing should come off early. 2. Remove the old filter and discard. Set the new filter into the housing. 3. Press the housing into its slots, top end first, until it fits firmly in place. PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg017 Chapter 6: SOLUTIONS NORMAL OPERATION ---------------- ON-LINE .HP OFF-LINE .HP DATA PRESENT .HP WARMING UP INITIALIZING Durning printer operation, the printer's status will be displayed in the window with one of the above messages. After some of the messages, you will see .HP/__ to indicate HP emulation is active. The ON-LINE message indicates that the printer is ready to print and waiting for data. The OFF-LINE message indicates that the printer is not ready to print. . The DATA PRESENT message indicates that the printer contains data that has not been printed yet. This message appears whether the printer is on-line or off-line. In addition to the message, the DATA lamp lights. If your computer has stopped sending data, it generally means that the printer is waiting for a form feed. (If the job is complex, however, the printer may still be processing data) To clear data remaining in the printer, press the ON-LINE button to take the printer off-line. (The READY lamp goes out). Now press the FORM FEED button. The page will be printed. Return the printer on-line by pressing the ON-LINE button again. The message will now read ON-LINE and the READY lamp will be lit. The WARMING UP message appears when you have just turned the printer on. It simply.indicates that the printer is getting ready to print; when the printer is fully warmed up, the ON-LINE message appears. PAPER JAMS AND ERRORS --------------------- PAPER FEED JAM PAPER INPUT JAM PAPER EXIT JAM CHECK TRAY n CHECK TRAY n REMOVE THE PAPER PAPER OUT TRAY n LETTER PAPER LEGAL 13" PAPER MANUAL REQUEST MANUAL REQUEST LEGAL 14" EXECUUTIVE PAPER C5 ENVELOPE MANUAL REQUEST MANUAL REQUEST MANUAL REQUEST DL ENVELOPE COM-10 ENVELOPE MONARCH ENVELOPE MANUAL REQUEST MANUAL REQUEST MANUAL REQUEST A4 PAPER A5 PAPER A6 PAPER MANUAL REQUEST MANUAL REQUEST MANUAL REQUEST B5 PAPER ERROR PAPER SIZE LETTER TRAY n MANUAL REQUEST CHECK TRAY n CASSETTE REQUEST LEGAL TRAY n EXECUTIVE TRAY n A4 TRAY n CASSETTE REQUEST CASSETTE REQUEST CASSETTE REQUEST A5 TRAY n UNIV A6 TRAY 1 B5 TRAY n CASSETTE REQUEST CASSETTE REQUEST CASSETTE REQUEST COM-10 TRAY 1 MONARCH TRAY 1 DL TRAY 1 ENVELOPE REQUEST ENVELOPE REQUEST ENVELOPE REQUEST C5 TRAY 1 ENVELOPE REQUEST Paper jams are indicated by a message describing the condition. If the jam is in the paper tray, then the message will indicate a PAPER FEED JAM, CHECK TRAYn PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg018 (n=1or2). If the jam is elsewhere along the paper path, the PAPER INPUT JAM, CHECK TRAYn or PAPER EXIT JAM, REMOVE THE PAPER message will appear. The numbers 1 and 2 will indicate whether a paper jam or paper feed jam is in the top (1) or the optional botton (2) tray area. DATA OVERFLOW ERRORS -------------------- ERROR RECEIVE ERROR DLL BUFFER OVERFLOW BUFFER OVERFLOW ERROR MACRO ERROR PRINT BUFFER OVERFLOW OVERRUN ERROR PAGE BUFFER OVERFLOW Data overflow occurs when too much data is sent to the printer. Your printer reserves special areas of memory, called buffers, for certain purposes. When there is insufficient memory available to hold all of the data sent to one of these bufffers, an error message is displayed and the printer halts (unless Auto Continue has been selected from the menu). A RECEIVE BUFFER OVERFLOW occurs when the computer continues to send data after the printer's receive buffer is full. This situation seldom occurs, because flow control generally halts data sending while the printer is busy. A DLL BUFFER OVERFLOW occurs when too much memory is required by downloaded fonts, either because many large fonts are requested, or because the buffer size has been reduced by high resolution graphics, which must share the total available memory. You will seldom see the MACRO BUFFER OVERFLOW or PRINT OVERRUN message unless the material you are trying to print is very complex or there have been transmission errors. The Macro Buffer overflow is handled just like the other overflow situations. Print Over Run can only be corrected by making your page less complex. FONT CARD ERRORS ---------------- ERROR CARD ERROR CARD REMOVED ON-LINE FORMAT CHECK CARD NOT FOUND PLEASE INSERT Card error messages appear when your software has requested a font from a card and the card is not available, or if you have removed a card without taking the printer off-line. If the CARD NOT FOUND/PLEASE INSERT message appears you should press the ON- LINE button until the printer is off-line, place the correct font cardin the slot and press the ON-LINE button again. If you do not have the correct font card, take the printer off-line and press the recover button. The page will print in the closest available font. If the CARD REMOVED ON-LINE message appears, a card has been removed while the printer was on-line. Turn the printer off, replace the card, then turn the printer on again. If the ERROR CARD FORMAT CHECK message displays, the printer is unable to read the card installed. Turn the printer off, then remove and reinsert the card. Turn the printer off again. If the message still appears, the card is defective MISCELLANEOUS MESSAGES ---------------------- PRINT MENU MENU RESET PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg019 RESET COVER OPEN The PRINT MENU message appears when you are printing the menu. This is done by pressing the PRINT TEST button while the printer is off-line, and holding it in for more than two seconds. The message will appear and all current menu settings will be printed, then the printer will return off-line. The RESET message appears when you have reset the printer from the control panel by pressing the RESET button (while the printer is off-line) and holding it in for more than two seconds. Reset clears all temporary fonts and macros, and returns the printer to the menu settings, clearing any changes that have been made through printer commands. The MENU RESET message appears when you reset the printer's menu to its factory defaults by pressing the ENTER button while the printer is off-line. The COVER OPEN message appears if you have not closed the cover firmly. Press down on the cover until it latches. If the cover is latched and the message still appears, open the printer and make sure that the LED assembly is down and latched, and the developer assembly cover is down and latched. Then close the printer, and the message should be gone. MAINTENANCE MESSAGES -------------------- ON-LINE .HP/T1 ON-LINE .HP/T1 CHANGE DRUM TONER LOW ON-LINE .HP/T1 FUSER LIFE The CHANGE DRUM message displays when the image drum cartridge reaches 90% of. its life. You can wait until print quality deteriorates to replace the drum. The TONER LOW message displays when your toner cartridge needs to be replaced. See Chapter 5, Cleaning and Maintenance, for more details. If the FUSER LIFE message displays after 180,000 pages. The fuser must be replaced. TESTING MESSAGE --------------- PRINT FONTS CONTINUOUS PRINT DEMO PAGE PRINT The printer provides a number of simple testing routines that can be used to make sure everything is functioning properly. The routines you will find most useful are the font printing and rolling ASCII self tests. See testing the printer in Chapter 1. SERVICING THE PRINTER --------------------- ERROR PRINT ERROR SERIAL ERROR EEPROM OVERRUN COMMUNICATION PRESS RECOVER ERROR CU-PU ERROR CU-PANEL ERROR CU-OPTION I/F TIMEOUT I/F TIMEOUT I/F TIMEOUT ERROR PU ERROR PU ERROR PROGRAM FUSER UNIT FAN MOTOR ROM CHECK ERROR PU-OPTION ERROR PU ERROR PU I/F TIMEOUT EEPROM WRITE EEPROM ERROR PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg020 ERROR PU ERROR OPTION ERROR OPTION RAM/ROM CHECK RAM CHECK ROM CHECK ERROR CU ERROR CU FONT ERROR CU PROG RAM CHECK ROM CHECK ROM CHECK ERROR CONTROLLER If any of the above messages display, turn the printer off. Turn the printer on again, and retry. If the message persists, memory or a PCBA may need to be changed. When the ERROR EEPROM message displays, press the RECOVER button. If this does not correct the problem, memory or a PCBA may need to be changed. SOLUTION TABLE -------------- The table is divided into six parts: Printing, Hardware, Software, Paper Feed, Envelope Feed, and Envelope printing. To use it, find the area in which the problem occurs, and match it against the symptoms described. Follow the directions in the Solutions column. SYMPTOMS | PROBLEM | SOLUTION ------------------------------------------------------------------------------- PRINTING | | --------------------| | Blank sheets or | Image drum cartridge | Leave the drum cartridge sheets with black | may have beeb exposed | in total darkness for stripes printed. | to light. | several hours. If this fails | | to restore it, replace the | | image drum cartridge. --------------------|------------------------|--------------------------------- Page prints blank. | Transfer wire broken, | Clean transfer wire if | dirty, or defective, | dirty; if broken or defective, | so no charge is | replace unit. | | | Empty toner cartridge. | Replace the toner cartridge --------------------|------------------------|--------------------------------- Entire page prints | Empty toner cadtridge | Change toner cartridge. Pages faintly. | | get fainter and fainter after | | toner is used up. --------------------|------------------------|--------------------------------- Page has gray | Static electricity, | Change papers to an acceptable background. | generally from dry, | laser bond or use a humidifier. | cotton fiber papers, | | causes toner to stick | | to background. | --------------------|------------------------|--------------------------------- Page prints light | Charge wire broken or | Replace the image drum cartridge. gray. | defective, so no charge| | applied to drum. | --------------------|------------------------|--------------------------------- Page prints all | Hardware problem. | Entire drum charged, LED light black. | | out. Possible PCBA. --------------------|------------------------|--------------------------------- Print has repetitive| Defective image drum | Change the image drum cartridge marks. | cartridge causes | | repetitive marks every | | 3.7 inches due to | | surface nicks and | | scratches | | | PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg021 | Rollers are dirty, | Change fuser cleaner pad. | creating "pockmarks". | | | | If the repetitive | Possible PCBA. | marks occur 2.5 inches | | apart. | --------------------|------------------------|--------------------------------- Page has small | Fuser roller is dirty. | Take out fuser cleaner pad, clean random spots. | | gray fuser roller (located | | underneath pad) with cotton swab, | | put back fuser cleaner pad. --------------------|------------------------|--------------------------------- An oblong area of | "Dropout" caused by | Change paper stock or use a faint print appears | using cotton bonds in | dehumidifier. on each page. | high humidity. | | | | Dirty transfer wire or | Clean transfer wire. | toner is low. | Check toner. --------------------|------------------------|--------------------------------- Vertical white | Toner is low and does | Replace toner cartridge. streaking or faint | not distribute | areas on page. | properly or the drum | | needs replacing. | | | | | Check drum and replace the drum, | | if necessary. | | | LED array dirty. | Clean LED array. --------------------|------------------------|--------------------------------- Horizontal black | Fusing unit dirty. | Replace the fuser cleaner pad. lines on page. | | --------------------|------------------------|--------------------------------- Vertical black line | The charge wire | Move the cleaning tab to the on right side. | cleaning tab is not in | ectreme right. | its proper position. | --------------------|------------------------|--------------------------------- Irregular vertical | Dirty transfer wire. | Clean transfer wire. black lines. | | --------------------|------------------------|--------------------------------- Vertical black | Scratched image drum. | Replace the image drum lines. | | cartridge. --------------------|------------------------|--------------------------------- Vertical black | Dirty or worn fuser | Replace the fuser cleaner. lines smeared. | cleaner. | --------------------|------------------------|--------------------------------- Distorted print. | Paper path, LED | Check and replace if necessary. . | assembly, or fusing | | unit problem. | --------------------|------------------------|--------------------------------- Faded print after | Toner cartridge is not | Press the toner cartridge release installation. | correctly installed. | levers all the way forward. --------------------|------------------------|--------------------------------- Smeared or blotched | Defective fuser | Replace fuser assembly. print. | assembly. | --------------------|------------------------|--------------------------------- Bold characters and | Toner is low. | Replace toner cartridge. dark lines are | | smeared. | | --------------------|------------------------|--------------------------------- Print is darker | Toner is low. | Replace toner cartridge. than usual. | | | Darkness setting is | Change darkness setting. Chapter PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg022 | too high. | 2, Using the Primary and | | Secondary Menu. --------------------|------------------------|--------------------------------- SOFTWARE | | --------------------| | Blank pages appear | Number of lines per | Many software packages assume 66. between printed | page in software is | lines per page; your printer only pages. | not equal to number of | prints 60. Adjust software page | lines per page of | setting accordingly, or set your | printer. | printer to a smaller line | | spacing. --------------------|------------------------|--------------------------------- Cannot get justified| Right justification | Check software manual to see if right margin with a | with proportional fonts| this feature is supported. proportionally | is a software feature. | spaced font. | | --------------------|------------------------|--------------------------------- Control codes not | Incorrectly entered | Check for confusion of letter l operating correctly.| control codes. | with number 1, letter O with | | number 0; make sure you are using | | upper/lower case correctly; make | | sure font is specified correctly | | and is available. --------------------|------------------------|--------------------------------- Data sent to printer| A form feed has not | Press the ON-LINE button to take does not print, but | been sent. | the printer off-line, then press DATA PRESENT .HP | | the FORM FEED button to eject the message appears. | | final page or send the form feed | | code (decimal character 12). --------------------|------------------------|--------------------------------- Data is sent to | Wrong interface. | Select correct interface. Use the printer, but nothing| | Primary and Secondary Menu in happens ON-LINE .HP | | Chapter 2. message appears. | | --------------------|------------------------|--------------------------------- Last page of | No form feed provided | Press the ON-LINE button to take. document not | at end of document. | the printer off-line, then press printed.. | | the FORM FEED button to eject the | | final page or send the form feed | | code (decimal character 12). --------------------|------------------------|--------------------------------- First line on page | Tops of letters extend | Set your software to print within won't print. | into unprintable area, | the printable area. | so they don't print. | --------------------|------------------------|--------------------------------- Graphics won't | Wrong reference point | Take your measurements from the position properly. | being used. | printable area, not from the | | physical edges of the page. --------------------|------------------------|--------------------------------- Parts of control | Command sent is not a | Befor sending control codes codes are printed | true printer command, | through anapplication, make sure at the beginning of | generally because the | the ESC character can be entered documents. | ESC character was not | , and is entered properly. | sent. | --------------------|------------------------|--------------------------------- Parts of documents | Software is attempting | Adjust software page margins to are missing at the | to print beyond the | printer's maximum margins edges of the | printer's maximum | (8X10 1/2" for standard sheets). printed sheet. | image area. | --------------------|------------------------|--------------------------------- Print job started | Font selection is by | Turn italics off befor turning with italics, | priority, and italic | bold on. PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg023 changed to bold,but | is "higher" than bold. | italics still | | output. | | --------------------|------------------------|--------------------------------- Printer ignores | The application | Embed the control codes in the control codes sent | software automatically | text to be printed. prior to printing a | sends a reset command | document. | befor printing. | --------------------|------------------------|--------------------------------- Printer's output is | Delays are caused by | For maxium speed, output plain below rated speed. | software formatting | text. | routines, graphics | | downloads, and other | | application-specific | | factors. | --------------------|------------------------|--------------------------------- Size of top margin | "Creeping text". Number| Many software packages assume 66 increases with each | of lines per page in | lines per page, but your printer page printed. | software is not equal | only prints 60. Adjust software | to number of lines per | page setting accordingly, or set | page of printer. | your printer to a smaller line | | spacing. --------------------|------------------------|--------------------------------- Strange symbols | Wrong symbol set. | Make sure the symbol set selected appear during | | corresponds to symbol set normal printing. | | resident, in font card, or in | | soft font. --------------------|------------------------|--------------------------------- HARDWARE | | --------------------| | Card font doesn't | Card may not be | Take printer off-line, re-install work. | correctly installed. | font card. --------------------|------------------------|--------------------------------- Graphics image | Insufficient printer | Change the resolution, reduce the prints partly on | memory for this image | image size, or install more one page, partly on | at this resolution. | memory in the printer. the next. | | --------------------|------------------------|--------------------------------- Nothing happens, but| Configuration error. | Check cable connection; if serial printer indicates | | , make sure appropriate MODE it is ready to | | command has been used. If more receive data. | | than one printer available, make | | sure your printer has been | | selected. Make sure printer is | | on-line. | | --------------------|------------------------|--------------------------------- Printer freezes or | Booting the computer | Take printer off-line before displays error | while the printer is | rebooting computer. message when | on can cause a | computer is | communications error. | rebooted. | | --------------------|------------------------|--------------------------------- Odors | Gases are given off by | Make sure the forms that are | forms or adhhesives | being used can withstand heating . | passing through the | and provide adequate ventilation. | hot fusing unit. | | | | The charge wire creates| Provide proper ventilation. Be | ozone, which is non- | sure to replace the ozone filter | toxic but can be an | when you replace the image drum | irritant. | cartridge. PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg024 --------------------|------------------------|--------------------------------- ERROR PU,FUSER | Fuser must be replaced.| Replace fuser unit. UNIT | | --------------------|------------------------|--------------------------------- PAPER FEED | | ____________________| | Paper jams. | Overloaded paper tray. | Paper tray should never be loaded | | above the "tray full" mark. | | | Paper is too heavy, | Switch papers and use | too light, or contains | recommended stock. | excess cotton content. | | | | Paper is too smooth, | Change paper. | not enough friction. | | | | Paper is too moist or | Store paper in average humidity, | too dry, causing | reseal opened reams. In areas of | misfeeds and imaging | extreme dryness or humidity, do | problems. | not leave paper in tray | | overnight. | | | Top and bottom sheets | Always remove the top and bottom . | of ream wrinkle and | sheets of a ream before using it, | jam. | since these are the most likely | | to be wrinkled and cause | | problems. | | --------------------|------------------------|--------------------------------- ENVELOPE FEEDING | | --------------------| | Envelopes jam or | Paper stock too heavy. | Try a lighter paper stock. don't feed properly.| | | | | Poor envelope | Change envelope stock. | construction. | --------------------|------------------------|--------------------------------- Envelopes don't | Envelope has not | Make sure you are feeding each feed. | properly entered the | item firmly into the slot, and | feed rollers. | that it is securely grabbed. --------------------|------------------------|--------------------------------- ENVELOPE PRINTING | | ____________________| | Envelope return | Flap on envelope | Print address farther from address is fuzzy. | pushes edge out of | envelope edge. | alignment. | --------------------|------------------------|--------------------------------- Envelopes are blank.| Wrong font selected. | Make sure you have selected a | | landscape font for envelope | | printing. | | | Wrong top and left | Set margins for envelope printing | margins. | a top margin of about 45 to 50 | | lines and a left margin of about | | 65 columns. | | | All the necessary | Envelope printing requires: | adjustments for | 1. The manual feed command. | envelope feeding have | 2. A switch to landscape mode. | not been made. | 3. Text properly formatted | | for printing on the envelope | | in landscape mode. PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg025 ------------------------------------------------------------------------------- Chapter 7: Table of Spare Parts MAI | Okidata | Part | Part | Number | Number | Description ------------------------------------------------------------------------------- 400877-101 | 55044901 | FUSING UNIT (120V) 810/840 400877-102 | 55044902 | FUSING UNIT (220-240V) 810/840 400877-103 | 55619501 | LED HEAD 840 400877-104 | 55044402 | PCBA, LLAB-2 ENG CONTR 840 400877-105 | 55044601 | PCBA, LLCC ENGINE CONN 810/840 400877-106 | 55046001 | PCBA, LLID 810/840 400877-107 | 55503501 | FILTER, OZONE 810/840 400877-108 | 55046201 | PCBA, CMBZ MEM MOTHER BD 840 400877-109 | 55046301 | PCBA, LLIC 840 400877-110 | 55046401 | PCBA, LNKZ 810/840 400877-111 | 55046501 | PCBA, PRGZ W/O ROM 840 400877-112 | 50214502 | PAPER SUPPLY UNIT 810/840 400877-113 | 51111401 | PAPER EJECT ROLLER SHFT 810/840 400877-114 | 56407702 | POWER SUPPLY (120V) 840 400877-115 | 56408708 | POWER SUPPLY (220-240V) 840 400877-116 | 50213502 | ASSY, OPERATOR PANEL 840 400877-117 | 50081601 | ASSY, TRANSFER CHARGER 840 400877-118 | 56507401 | MOTOR, PULSE (RESIST) 810/840 400877-119 | 56507701 | MOTOR, PULSE (MAIN) 810/840 400877-120 | 56508501 | FAN, DC 810/840 400877-121 | 53500901 | FUSER PAD 810/840 400877-122 | 55050701 | ASSY, SWITCH COVER-OPEN 810/840 400877-123 | 55051001 | PCBA, RPSS MAIN LOGIC 840 400877-124 | 55051101 | PCBA, RPSR P/SCRIPT 840 400877-125 | 55622301 | LED HEAD 810 400877-126 | 56408710 | POWER SUPPLY (120V) 810 400877-127 | N/A | POWER SUPPLY (220-240V) 810 400877-128 | 50213508 | ASSY, OPERATOR PANEL 810 400877-129 | 50087401 | ASSY, TRANSFER CHARGER 810 400877-130 | 55067601 | PCBA, OLMA MAIN CONTR 810 400877-131 | 55067701 | PCBA, OLCA 2ND FONT 810 400877-132 | 55067502 | PCBA, LLAT ENG CONTR 810 400877-133 | 55067801 | PCBA, OLSA SERIAL I/F 810 400877-201 | 55067902 | PCBA, OLRA-2 1MB MEM OPT 810 400877-202 | 55067901 | PCBA, OLRA 2MB MEM OPT 810 400877-203 | 55051601 | PCBA, REXM 2MB MEM OPT 840 400877-204 | 55051401 | PCBA, LLFC 2ND TRAY MECH 810/840 | | ------------------------------------------------------------------------------- Note: No "MM" part numbers will be assigned to this product, please use MAI part number when ordering. ORIGINATOR: J.O'Brien PRINTER-OKIDATA-OL810/OL840-------------------------FIB001 Pg026